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There's actually a technical reason for this. The IVR system (Interactive Voice Response) sends your claim data to a different verification queue than the online system. When you file online, the system can automatically verify certain elements, but phone claims require additional processing time because the voice recognition system isn't as accurate. This is especially true if you hesitated on any questions or if background noise interfered with your responses. If you check your claim status online, does it show any issues or just the 'processing' status? If there are no identified issues, it's likely just the normal delay from using the phone system. As others have said, expect payment on Friday instead of Wednesday this week.
One thing that drives me CRAZY is they don't even tell you properly when they're taking money! My friend just found out they were taking 50% when her payment was half what she expected. No advance notice, no explanation, NOTHING! Check your payment details carefully because they won't warn you before they start taking money!
To ensure you're fully informed about your situation, I recommend taking the following steps: 1. Print out your current overpayment balance from your ESD account (under the "Overpayment" section) 2. Complete the Financial Hardship Application (Form ESD 640-001) if the 50% reduction would cause severe hardship 3. Include all required documentation of income and expenses 4. While waiting for processing, track your weekly benefit amount and the actual payment received 5. Budget accordingly, assuming 50% reduction until you receive written notification of a lower percentage The good news is that paying off the overpayment through this method doesn't impact your credit score the way other collection methods might.
One more thing I forgot to mention - if your appeal is successful, there's sometimes a delay between when your status changes to eligible and when you actually receive payment. Mine took about 5 business days after my status changed for the money to hit my account. Just so you're prepared for that additional wait. The process has several stages and none of them seem to happen quickly with ESD unfortunately.
For clarification on the exact process: After your hearing, the Administrative Law Judge (ALJ) typically has 30 days by law to issue a written decision, though most try to complete it within 2-3 weeks. This decision is mailed to you and to ESD simultaneously. ESD then needs to implement the judge's decision, which can take another 3-7 business days. If the decision is in your favor, your status will change from disqualified to eligible, and any back payments for weeks you properly claimed will be processed. If you haven't received anything after 30 days, you should contact the Office of Administrative Hearings (not ESD) at 1-800-366-0955 to inquire about the status of your decision. Their office is separate from ESD and handles all unemployment appeals.
Yes I did win! They decided it wasn't misconduct just regular attendance issues. I got the decision in the mail about 10 days after the hearing but it also showed up in my eServices account after about a week.
One last piece of advice: prepare a concise opening and closing statement for your hearing. About 2-3 minutes each, focusing on:\n\n1. Your work history (3 years, previously good performance)\n2. The timeline of when problems began (coinciding with new manager)\n3. Your attempts to meet changing expectations\n4. Why the \
Dylan Evans
is anyone else having the SAME problem right now?? im also showing approved but weekly claims say disqualified. ive been trying for 6 weeks. this is very suspicious that multiple accounts are affected the same way!!
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Amara Adebayo
•It's unfortunately not that unusual. ESD's systems have had serious problems since they updated them last year. The approval vs. disqualification contradiction happens in specific scenarios (usually related to identity verification, job search requirements, or when there's a separation issue that wasn't properly coded). The fact that multiple people experience similar problems isn't necessarily suspicious - it's just evidence of systematic issues with their processing system.
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Liam Fitzgerald
UPDATE: It worked!! After completing the ID.me verification I found in my spam folder, it took about 8 business days, but all my weekly claims suddenly switched from "disqualified" to "paid"! The money was in my account the next day. For anyone else experiencing this weird "approved but disqualified" problem: 1. Check your spam/junk folders thoroughly for emails from ID.me or ESD 2. Log into ID.me directly to see if there are pending verification steps 3. Make sure you're correctly reporting your job search activities (exactly 3 per week) 4. Double-check all your weekly claim answers Special thanks to everyone who helped, especially the suggestion to check for identity verification issues. After 18 weeks of stress and no income, I finally have this resolved. Now to catch up on all these bills...
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