Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One important thing to note - when dealing with overpayment increases, you need to determine if they're adding what's called a "fraud penalty" (50% additional) or if they're recalculating the entire overpayment amount. In my experience, the key is getting written documentation. Every time you speak with ESD: 1. Get the agent's ID number 2. Take detailed notes with dates/times 3. Immediately follow up with an eServices message summarizing the call 4. Request all determinations in writing ESD is required to provide written explanation for all overpayment calculations. If they haven't, that's a procedural error you can use in your appeal. Also, there's a specific overpayment waiver form on the ESD website if financial hardship applies to your situation.

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This is extremely helpful, thank you! I hadn't thought about following up each call with an eServices message to document it. I'll start doing that immediately. And I'll look for that waiver form too - this amount would definitely cause financial hardship.

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Update on your options: If you truly never received notification of an appeal hearing or decision, you can file what's called a "Petition for Review" with the Commissioner's Review Office. This is different from a regular appeal. You'll need to explain that: 1. You filed an initial appeal 2. You never received notice of hearing 3. You never received a decision This can be done even after the normal appeal deadline has passed. The Commissioner has authority to determine if your procedural rights were violated. Regarding the increased amount - request an itemized statement showing exactly how the new amount was calculated. This is your right under Washington Administrative Code (WAC).

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Thank you! Do you know how I file this Petition for Review? Is there a specific form or do I just write a letter? And where exactly do I send it? The ESD website is so confusing with all these different processes.

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There's an actual form! Go to ESD website → Unemployment Benefits → Forms and Publications → search for "Petition for Review" (form number ESD 161). You can submit it by mail, fax, or through your eServices account under "Upload a Document." Make sure to include all relevant details and documentation showing your attempts to resolve this. The Commissioner's office is separate from the regular appeals process and can override previous decisions.

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wait i thought the rules changed in 2025? my friend told me ESD is more strict now about what counts as good cause to quit

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There haven't been major changes to the "good cause" definitions in 2025, but ESD is applying the existing standards more consistently. Discrimination-based harassment (like gender-based comments) still qualifies as good cause to quit, but general workplace unpleasantness without discrimination elements is being more strictly evaluated. Documentation requirements haven't changed.

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Thanks everyone for your advice! Update: I filed my appeal yesterday emphasizing the gender-based nature of the harassment, included all my documentation (emails, texts, HR complaint copies, doctor's note about anxiety/insomnia), and submitted a statement from a coworker who witnessed some of the incidents. I also got through to ESD using that Claimyr service someone mentioned (it actually worked!), and the agent was really helpful. She explained that the initial adjudicator might have missed the gender discrimination aspect of my claim. She also said my appeal looks strong based on what I described. Fingers crossed the appeal works out. I'll update when I hear something!

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Great job pulling together all the right documentation! The gender discrimination aspect plus the doctor's note about your health make for a compelling case. The witness statement is also extremely valuable. Appeals can take 3-4 weeks to process, so don't worry if you don't hear back immediately. Please do update us when you get the decision!

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Update: Just checked my account and it's moved from 'processing' to 'pending issue' overnight. Looks like I might be heading to adjudication too. This is so stressful. Does anyone know if I can still get backpay for these weeks if it takes a long time to resolve?

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Yes, if your claim is eventually approved, you'll receive backpay for all eligible weeks (except the waiting week). Keep filing your weekly claims even while your claim is in adjudication or pending status. This is very important - if you stop filing weekly claims, you won't receive payment for those weeks even if your claim is eventually approved. Also check your ESD account alert/message center regularly, as they may request additional information.

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Lucy Lam

KEEP CALLING THEM!! The website updates are meaningless half the time. My claim was "pending" for weeks until I finally got through to someone who fixed it in like 5 minutes. Turns out it was just some stupid verification flag that could have been resolved immediately if they'd bothered to tell me about it. The whole system is designed to make people give up I swear.

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your in adjudiation? that sucks, mine was stuck there 4 ever!! like 3 months!! and nobody told me why. i finally got paid after contacting my state rep AND the govs office. do both. the squeky wheel gets the greese!!!

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Same! Adjudication is the worst. And they never tell you how long it will take. I waited 6 weeks then suddenly all my payments came through at once with no explanation. The system makes no sense.

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Important tip based on your adjudication status: If you're able to get through to ESD, ask specifically for an adjudicator or claims specialist. The regular agents are limited in what they can do for adjudication cases. Also, with 8 weeks pending, you likely qualify for a hardship escalation. Make sure to mention the risk of utilities being shut off - that should get you a 72-hour escalation. Document everything - who you spoke with, date, time, what they promised, etc. You might need this information later if there are more delays.

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Thank you for this! I had no idea about the hardship escalation. I'll definitely mention that when I call. I'm going to try all these suggestions tomorrow - Governor's office, state rep, and trying to get through to ESD again with these specific requests. I'll update here if anything works!

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So did your payment come through on time? I'm having a similar issue and wondering what happened with yours.

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Yes! Everything worked out fine. The status changed to 'paid' early Tuesday morning and the money was in my account by noon. Filing later in the day didn't affect anything after all. Hope yours goes through smoothly too!

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This reminds me of when I first started on unemployment back in January... I was so paranoid about every little status change! I once stayed up until midnight to file because I thought it would process faster lol. Now I just file whenever I have time on Sunday and the money always shows up on Wednesday for me. The whole system is confusing at first but you get used to it.

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