UPDATE: I got through the line! Turns out I had an old claim from 2022 that was marked Ineligible because they never verified my ID back then. I've now submitted my ID verification and once that gets cleared, they said they'll re-evaluate the disqualified weekly claims. The agent was actually super helpful once I finally reached someone. Fingers crossed this doesn't take too long to resolve. Thanks everyone for your suggestions!

To answer those asking how I got through: I tried that Claimyr service that someone mentioned above. Honestly, after weeks of frustration, it was worth it to finally talk to someone who could help. The ESD agent told me it could take 5-7 business days for the ID verification to process, then another few days for them to review my disqualified weeks. At least now I know what's going on!

The overpayment waiver process has specific timelines that ESD is supposed to follow. According to WAC 192-220-030, they should make a determination within a reasonable time. Ten months is definitely excessive and indicates your claim may have fallen through the cracks. I'd recommend three things: 1. Call ESD directly and request a status update. Ask for your case to be escalated due to the extended wait time. 2. If calling doesn't work, submit a formal written inquiry through your eServices message center. This creates a paper trail. 3. If all else fails, contact your state representative's office. They often have constituent services that can help with ESD issues. Also, make sure to continue filing your current unemployment claims properly while this older issue is being resolved. The two matters are technically separate in ESD's systems.

UPDATE: I finally got through to ESD this morning after trying since 8am! The agent found my file and said there's actually a SYSTEM GLITCH that's been affecting some waiver requests where they get stuck in the system without being assigned to a claims specialist for review. She's escalated my case and said I should hear something within 5-7 business days. She also added a note that it's been pending an excessive amount of time. For anyone else dealing with this - CALL THEM! Don't just wait like I was doing!

Just wanted to follow up - did your payment arrive? I'm in a similar situation and trying to gauge timing.

Yes! It came through exactly 42 hours after the status changed to paid. It was one lump sum for all 9 weeks minus taxes. Such a relief! If yours shows paid, it should be very soon!

Just to follow up - did your online account update to show the claim was filed? Usually it should reflect the correct status by the next business day. If not, you might want to call ESD to verify everything is in order.

Yes! The website updated overnight just like you all said it would. The claim now shows as processed and the payment is pending. Such a relief! Thanks everyone for the help and keeping me from making a huge mistake by filing twice.

I went through something eerily similar in January-April this year. Construction industry as well, but I was in commercial electrical. One thing that really helped me was documenting EVERYTHING. Every call, every person I spoke with, every message in the portal. When I finally got through to someone helpful, I was able to give them a complete timeline which seemed to make them take my case more seriously. Also, I know this sounds obvious, but double-check that you don't have any alerts or questionnaires in your eServices account that might be hiding somewhere. I discovered I had missed responding to something that was buried in a weird part of the portal, and that was part of what caused my delay. The mortgage situation is really tough - while you're waiting, you might want to contact your mortgage company and ask about forbearance options. Many still have COVID-related programs that can give you a little breathing room while you get this sorted out. Hang in there - the system is ridiculous but persistence eventually pays off.

Just wanted to follow up - any news on your claim yet? Did the hardship review help speed things up?