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Wait so they made you pay back the money and then 3 years later decided you didn't need to pay it after all??? That's crazy! I'm dealing with an overpayment notice right now but haven't paid anything yet. Hope your refund comes through soon!
Yes, exactly. I was told I had to pay immediately or face collections, so I paid the full amount. Only now, 3 years later, they review my case and decide I shouldn't have had to pay. The system is completely backwards. If you're dealing with an overpayment now, definitely look into filing a waiver request BEFORE you pay anything!
I'm going through the exact same thing right now! Got my waiver approval last week after paying $2800 last year. Called this morning and was told I need to email [email protected] with my approval letter, claimant ID, and proof of payment. The rep said it would take "at least 8 weeks" for processing after they receive the email. This whole system is just designed to make it as difficult as possible to get your own money back!
Thanks for sharing your experience - at least now I know what email to use. Did they say what counts as valid "proof of payment"? I paid by check but I'm not sure if I still have the cancelled check images from 3 years ago.
did your husband recently change his name or anything? my cousin had something similar happen after she got married and changed her last name. ESD had her old and new name as different people somehow and it was a total mess!
After reading through this thread, I want to clarify something important: This is almost certainly a database association error, not identity theft. ESD's wage record system occasionally creates erroneous employer associations when processing quarterly wage reports, especially with similar SSNs or data entry errors. The good news is that once your husband speaks with a claims specialist, the resolution process is straightforward. The specialist will verify his identity, confirm which employers are legitimate, then remove the incorrect associations manually in the system. After that, the claim will be released from adjudication and processed normally. To expedite this, have the following ready when he calls: 1. His ID and SSN card 2. W-2s from his legitimate employer 3. A list of the incorrect employers shown on his claim 4. The approximate date when this issue occurred previously And as others have mentioned, he absolutely must continue filing weekly claims during this process.
After seeing all these replies, I wanted to share what finally worked for me. I used Claimyr to get through to ESD after wasting days trying to call myself. It costs money but was worth it - I got through in like 30 minutes instead of days of calling. Once I finally talked to an actual person at ESD, they cleared the fraud hold in minutes. Still took about 5 days for the payment to process though.
Thank you! Several people have mentioned Claimyr now. At this point the cost doesn't even matter if it actually works. I need my benefits ASAP or I'll lose my apartment.
UPDATE: I wanted to share what's working for me so far. I followed the security escalation advice with SAW and they put a special block on my account. Then I used Claimyr this morning to get through to ESD (it actually worked!) and got connected with an agent who specializes in fraud cases. She verified my identity over the phone and is expediting my case. Said payments should resume in 3-5 business days if everything checks out. THANK YOU everyone for your help - this community literally saved me from eviction!
UPDATE: My payment just processed normally this morning! Looks like adding the part-time work didn't cause any delays for me. They did reduce my benefit amount based on what I earned, but that's expected. Thanks everyone for the advice and sharing your experiences!
my sister had issues when she started working part time but it was because she made a mistake on her hours... she accidentally put 71 hours instead of 17 hours (typo) and that triggered some kind of review. just double check everything before you submit and you should be fine
Ethan Davis
One more thing - if your appeal deadline has already passed, you can request a "good cause" exception for filing a late appeal. The same situation with your wife's hospitalization that prevented you from responding to their documentation request could potentially qualify as good cause for filing a late appeal. Make sure to submit medical documentation and be very specific about how it prevented you from meeting the deadlines.
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Aisha Abdullah
•This is correct. ESD does allow for late appeals in some circumstances. Be aware that the standard is fairly strict - they'll want to see that you were effectively unable to file on time, not just that it was difficult. Hospital documentation showing your wife was in critical condition and you were her primary caretaker would be ideal evidence. The fact that you were dealing with multiple family deaths plus a hospitalization creates a compelling case for extending deadlines.
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Mateo Lopez
my cousin works at a call center and says most ppl get denied at first just to see if theyll give up!! its like a test!! dont give up man
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Yuki Tanaka
•This isn't accurate. ESD doesn't deny claims as a "test" - they follow specific legal guidelines. Claims are denied when they don't meet the eligibility requirements based on the information provided. That said, many initial denials are overturned on appeal when additional information is presented or when the claimant clarifies misunderstandings about their situation.
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