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Thanks everyone for the replies. I'm going to try calling ESD tomorrow to explain my situation and see if they can give me specific guidance for my case. I'll definitely make sure to report my hours correctly each week once I start working, and I'll keep all documentation about my pay schedule just in case. Really appreciate all the help!
Good plan! One more tip: when you file your weekly claims after starting work, make sure you answer "yes" to the question about whether you worked that week, then accurately report your hours and estimated earnings. If you're eligible for partial benefits, the system will calculate that automatically. And yes, definitely keep copies of everything - offer letter, pay schedule documentation, timesheets, etc. Good luck with the new job!
this happened to my roomate! turned out hed been approved but then they randomly decided to put him in adjudication (whatever that is) but the system still said paid. he had to send in like his ID and social security card and stuff. took forever. but yeah the call thing is impossible, he never got thru.
Adjudication is when they need to review some aspect of your claim manually. It's common for the system to show payments as processed even when they're actually on hold pending adjudication. This is exactly why speaking with an agent is so important - they can see what's actually happening behind the scenes.
UPDATE: Finally got through this morning!!! Called the claims center number that @practical_solution suggested at exactly 7:00am and got the high volume message 6 times in a row, but on the 7th try I actually got placed in a queue! Waited for 47 minutes but finally spoke to a very helpful agent named Marcus. Turns out my payments were on hold because of a "quarterly review" flag that happened automatically due to some previous W2 wages. The ridiculous part is that there was NOTHING in my online account showing this hold - it all looked perfectly normal and said "paid"! Marcus removed the hold and said my payments should arrive within 48 hours. He also said this is a "known issue" with their system right now where holds don't display properly online. So frustrating but at least it's fixed now. Thanks everyone for your help!
For your specific situation - separation dispute (quit vs. layoff) - you're in the standard adjudication process. This is 100% handled by ESD adjudicators, not the governor's office. The email evidence you mentioned is exactly what the adjudicator needs to see. Call ESD directly and specifically ask for: 1. The status of your adjudication 2. Confirmation that your documentation has been received and added to your file 3. An estimated timeframe for resolution Be persistent but polite. If they try to redirect you again, ask to speak with a supervisor. Document the date/time of every call and the name of who you spoke with.
My neighbor works for the legislative office and they said people often contact their state representatives when ESD issues drag on too long. They can sometimes help speed things up! Maybe try that route instead of the governor's office? Just Google "[your area] state representative" to find their contact info.
I just went through this whole reapplication thing last week! Everyone's advice here is good, just wanna add that if you had any non-standard situations on your previous claim (like workplace disputes or voluntary quits or part-time availability), be prepared to possibly talk to an adjudicator again about all that stuff even if they already approved it on your last claim. Really annoying but just how they work I guess. Good luck!
Update: I finally got the reapplication submitted today! The advice here was super helpful. For anyone else searching about this in the future, it really is a completely fresh application - I had to re-enter all my employment history, answer all the qualification questions again, etc. Took me about an hour to complete. Now fingers crossed it processes quickly!
Marilyn Dixon
all these goverment agencies are the same... take forever to give u what's yours but expect immediate payment when they want something from u lol just wait it out
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Vanessa Figueroa
UPDATE: I finally managed to get through to someone at ESD this morning! For anyone dealing with this in the future - the rep told me that waiver refunds are indeed processed separately from regular benefits and take 30-45 days to process. She confirmed mine was approved and in the system, and should be deposited within the next 7-10 days. She also noted that they're currently dealing with a backlog of waiver refunds from a recent system update. Thanks everyone for your help and suggestions!
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Abby Marshall
•That's great news! Glad you finally got some answers. Hope the money comes through quickly for you.
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