Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

when i was on unemployment last year i had this same question! i ended up just downloading the payment history and making my own spreadsheet to keep track of everything because the esd website is so confusing. helped me catch when they underpaid me one week too!

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That's actually a really good idea. I'm an accountant so spreadsheets are kind of my thing anyway. Did you eventually get the underpayment fixed?

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yeah but it took forever. had to send like 3 messages through the portal and finally called. they fixed it about 3 weeks later with backpay. document everything!

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my sister just went thru this. she thought she was gettin $844 but was only gettin like $720 something. she called and they said its bcuz she owes child support LOL she was so mad

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When I was getting unemployment my brother was getting married and I had to go to california for the wedding but I was worried about answering the able and available question that week and if I would get in trouble for being out of state briefly but my claim was fine and nothing bad happened. Sorry this isnt about training but similar worry I guess

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That's a different issue actually. For brief travel, you're supposed to indicate that on your weekly claim (there's a specific question about being out of your local area). Short trips are allowed as long as you're still conducting job search activities. For training, it's about whether you're in a full Commissioner-Approved Training program, not short professional development courses.

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Thanks everyone for the helpful responses! I feel much better about this now. I'll continue to mark "no" for that question since these are just short professional development courses and not a formal training program. I'll still be fully available for dispatches, which seems to be the key factor. Really appreciate all the advice!

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You're welcome! That's exactly right - availability for work is the critical factor. Keep documenting your job search activities (or union dispatch availability) each week and you'll be fine. The courses might even give you an edge when you do get your next dispatch.

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anyone else notice that adjudication seems to take longer when the employer is fighting the claim? when i got laid off last year with no dispute my benefits started in like 10 days. but my friend who got fired for "performance" (totally bogus btw) waited like 6 weeks for adjudication. seems like they put the complicated ones at the bottom of the pile...

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Yeah thats exactly what happens! My wife's claim went through in a week cause her company didn't contest it. But mine is on week 4 of adjudication because my boss is claiming I was "insubordinate" when actually I just refused to do something unsafe. ESD is definitely prioritizing the easy cases.

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You're right that uncontested claims process much faster. When employers contest a claim, it automatically triggers adjudication, which requires a trained adjudicator to review evidence from both sides. ESD processes uncontested claims through an automated system, while contested claims require human review, creating a bottleneck. It's not about prioritizing easy cases - it's about the additional steps required for disputed separations.

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Just wanted to update everyone - I finally got through to ESD today after using that Claimyr service someone mentioned above. The agent confirmed my case is assigned to an adjudicator but said they're backed up by about 3-4 more weeks. At least now I know what's happening. They also looked at my documentation and said I've done everything right so far. Thanks for all the advice and support!

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That's great you were able to get through and get an update! Did they give you any idea about your chances of approval or is it too early to tell?

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They couldn't tell me about approval chances, but did say my documentation looks good. The agent mentioned that having written proof of the safety concerns I raised before termination will help my case. Now it's just more waiting, but at least with a clearer timeline.

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Have you checked with your previous employers to make sure they properly reported your wages to ESD? I had an issue where my employer had me classified wrong in their system (as a 1099 instead of W-2), so none of those hours were showing up in the ESD system. Took some back and forth with the HR department but they eventually fixed it on their end.

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I went through this exact nightmare last year. My determination letter was missing almost 850 hours from two different employers! After three appeal letters with no response, I finally got through to someone on the phone who explained that sometimes hours don't transfer properly in their system if there's ANY discrepancy in how your name or SSN was entered by different employers (like using a middle initial at one job but not another). Request a copy of your wage and hour history report directly from ESD. Compare that to your actual work records. If there's a mismatch, you'll need documentation from each employer confirming your actual hours worked. Time-consuming but it worked for me.

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Thanks for the detailed advice! How do I request the wage and hour history report? Is that something I can download from eServices or do I need to call/email someone specific?

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When I needed my old claim info for a background check, I ended up having to go to the WorkSource office in person. The staff there could access my full history immediately and printed everything out for me on the spot. Might be worth trying if you have one near you and can't wait for email responses or phone calls.

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Yuki Sato

I hadn't thought of going to WorkSource! There's one about 20 minutes from me. Did you need an appointment or could you just walk in? This might be my best option at this point.

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I just walked in. Had to wait about 30 min to see someone but WAY better than trying to call ESD. Bring your ID and know your SSN. They might ask security questions to verify your identity before accessing your records.

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Quick update on the records request option - I just checked and the public records process typically takes 5-21 business days per ESD's website, so that's probably too slow for your mortgage deadline next week. Either try Claimyr to get through by phone faster, or the WorkSource in-person option someone mentioned might be your quickest solutions.

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Yuki Sato

Thanks everyone! I'm going to try the WorkSource office tomorrow morning, and if that doesn't work out, I'll try Claimyr to get through on the phone. Really appreciate all the help!

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