Washington Unemployment

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  • Connect you to a human agent at the ESD
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  • Redial until on hold
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  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Quick update for you - I just checked the ESD website and they posted a notice about payment delays for claims processed between March 1-15, 2025. They're experiencing issues with their payment processing system and some payments are taking longer than usual. They state all back payments should be issued by March 25th. This likely explains your situation.

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Thank you so much for checking! That's really helpful information. At least now I know it's a system-wide issue and not just my claim.

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Of COURSE they have another 'system issue' - seems like they have one EVERY MONTH! But do they ever communicate this to people who are desperately waiting for money to pay bills? NOPE!!

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UPDATE: Just wanted to let everyone know that my back payments finally came through! They came in two separate deposits - one with 3 weeks combined and another with the remaining 2 weeks. Took 8 days total after the first payment. Thanks to everyone who helped reassure me this was normal!

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My cousin works for ESD (not saying that publicly lol) and she says they're SUPER backed up right now because of system updates and staff shortages. Like worse than usual. Not helpful for your immediate problem but might explain why even after winning your appeal it's taking forever. The system is basically held together with duct tape at this point.

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This is 100% accurate. I have a contact there too, and they told me they're still dealing with the aftermath of those pandemic-era claims plus they had a major software update that caused huge backlogs. It's especially bad for claims that had appeals because those have to be manually processed.

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Update for everyone: I just checked the ESD website and they've posted a notice about implementation delays for appeal decisions. They're currently processing implementations from early October, so that explains the 7+ week wait for more recent decisions. Still worth contacting your representatives though!

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Thank you for this update! At least that confirms it's a system-wide issue and not just my claim being overlooked. I'm still going to try contacting my rep and senator though - can't afford to wait much longer.

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have u looked into amazon flex? my cousin does that and says its decent pay while u figure things out. just need a car

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I hadn't heard of Amazon Flex before! Just looked it up and it seems like another good option for flexible work while studying. Thanks for the suggestion!

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I'm glad to see you're finding some paths forward! For anyone else reading this thread in a similar situation, here's a quick summary of potential resources when your UI benefits are ending: 1. WorkSource Washington - job search assistance, training programs, rapid reemployment services 2. DSHS - emergency assistance, food benefits (SNAP), TANF, childcare subsidies 3. Community Action Agencies - emergency rent and utility assistance 4. Gig work options - delivery services, Amazon Flex, etc. for flexible income 5. Training Benefits Program - must apply before beginning training 6. Ask potential employers about stipends or advances during licensing/training periods Also, always verify your UI benefit end date in your ESD account. Sometimes the calculated end date is different from what you might expect, and occasionally people have remaining benefits they didn't realize were available.

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This is super helpful info! Wish they would just tell ppl all this stuff when u first apply for benefits instead of everyone having to figure it out the hard way.

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when i had this problem i just kept calling over and over all day. took like 67 calls but i finally got thru around 2pm. its stupid but thats the only way sometimes

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One last suggestion that sometimes works - try calling earlier in the week (Monday/Tuesday) rather than later. Call volumes tend to be highest Thursday/Friday. Also, the 2-3pm timeframe sometimes has slightly shorter wait times as lunch breaks are over and they're not yet in end-of-day processing. It's still difficult, but might give you a slight edge.

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I'll try the Monday afternoon strategy next week. Between that, the secure message with better details, and maybe that Claimyr service someone mentioned, hopefully SOMETHING will work. I appreciate everyone's help!

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Just called ALL WorkSource offices in King County. Only Seattle Downtown and Auburn still have UI Ambassadors, and they only take appointments 2 days a week (Tuesday/Thursday). This system is deliberately designed to prevent us from getting help!!! Just sharing so people don't waste time driving around to offices that can't help.

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Thanks for doing that research! Really helpful to know which locations actually have them.

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my brother is an esd employee and he says theyre super understaffed right now. said their turnover is crazy bc the job is stressful and pay isn't good. said they lost like 60% of staff after the covid surge ended. doesn't excuse the terrible service but explains some of it i guess

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Understaffed or not, they need a better system. I applied for benefits over a MONTH ago and still haven't received a single payment because of "adjudication" with no explanation of what that even means for my claim. My rent is due in 3 days and I have no income!

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