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My cousin works for ESD (not saying that publicly lol) and she says they're SUPER backed up right now because of system updates and staff shortages. Like worse than usual. Not helpful for your immediate problem but might explain why even after winning your appeal it's taking forever. The system is basically held together with duct tape at this point.
Update for everyone: I just checked the ESD website and they've posted a notice about implementation delays for appeal decisions. They're currently processing implementations from early October, so that explains the 7+ week wait for more recent decisions. Still worth contacting your representatives though!
have u looked into amazon flex? my cousin does that and says its decent pay while u figure things out. just need a car
I'm glad to see you're finding some paths forward! For anyone else reading this thread in a similar situation, here's a quick summary of potential resources when your UI benefits are ending: 1. WorkSource Washington - job search assistance, training programs, rapid reemployment services 2. DSHS - emergency assistance, food benefits (SNAP), TANF, childcare subsidies 3. Community Action Agencies - emergency rent and utility assistance 4. Gig work options - delivery services, Amazon Flex, etc. for flexible income 5. Training Benefits Program - must apply before beginning training 6. Ask potential employers about stipends or advances during licensing/training periods Also, always verify your UI benefit end date in your ESD account. Sometimes the calculated end date is different from what you might expect, and occasionally people have remaining benefits they didn't realize were available.
when i had this problem i just kept calling over and over all day. took like 67 calls but i finally got thru around 2pm. its stupid but thats the only way sometimes
One last suggestion that sometimes works - try calling earlier in the week (Monday/Tuesday) rather than later. Call volumes tend to be highest Thursday/Friday. Also, the 2-3pm timeframe sometimes has slightly shorter wait times as lunch breaks are over and they're not yet in end-of-day processing. It's still difficult, but might give you a slight edge.
I'll try the Monday afternoon strategy next week. Between that, the secure message with better details, and maybe that Claimyr service someone mentioned, hopefully SOMETHING will work. I appreciate everyone's help!
Just called ALL WorkSource offices in King County. Only Seattle Downtown and Auburn still have UI Ambassadors, and they only take appointments 2 days a week (Tuesday/Thursday). This system is deliberately designed to prevent us from getting help!!! Just sharing so people don't waste time driving around to offices that can't help.
my brother is an esd employee and he says theyre super understaffed right now. said their turnover is crazy bc the job is stressful and pay isn't good. said they lost like 60% of staff after the covid surge ended. doesn't excuse the terrible service but explains some of it i guess
Omar Farouk
Quick update for you - I just checked the ESD website and they posted a notice about payment delays for claims processed between March 1-15, 2025. They're experiencing issues with their payment processing system and some payments are taking longer than usual. They state all back payments should be issued by March 25th. This likely explains your situation.
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Ravi Patel
•Thank you so much for checking! That's really helpful information. At least now I know it's a system-wide issue and not just my claim.
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Chloe Martin
•Of COURSE they have another 'system issue' - seems like they have one EVERY MONTH! But do they ever communicate this to people who are desperately waiting for money to pay bills? NOPE!!
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Ravi Patel
UPDATE: Just wanted to let everyone know that my back payments finally came through! They came in two separate deposits - one with 3 weeks combined and another with the remaining 2 weeks. Took 8 days total after the first payment. Thanks to everyone who helped reassure me this was normal!
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