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my cousin works for esd (not in claims dept tho) and she says theyre SUPER backed up right now because of system updates they did in march. standby stuff is taking longer than normal. she said maybe even 2 weeks for some people :
UPDATE: Just wanted to let everyone know that my standby extension was finally approved! It took 7 business days total. For anyone else in this situation - I ended up registering on the out-of-work list as a precaution but kept checking my account daily. The approval showed up without any notification email, so definitely keep checking your account regularly. Thanks for all the advice!
Update: I submitted both the Redetermination Request and the Petition for Commissioner's Review yesterday. I also managed to talk to an actual claims specialist using the Claimyr service someone suggested above (which actually worked!). The specialist could see the problem right away - they had my work history completely mixed up in the system. She said she's flagging my account for urgent review and created a new fact-finding for my most recent employer. I'm cautiously hopeful this might finally get resolved. Will update when I hear more. Thanks for all the advice!
That's great progress! When a claims specialist flags an account for review, it typically gets prioritized. The fact they're doing a new fact-finding for your most recent employer is exactly what needed to happen. Keep checking your eServices account daily for any new information or questionnaires they might add.
THE UNEMPLOYMENT SYSTEM IS A JOKE!!!! they deny you when you deserve benefits, make you PAY BACK money you needed for SURVIVAL, then years later they're like "oops our bad here's your money" with ZERO explanation!!! how are people supposed to trust anything they say or do??? i bet half the people who deserved this reversal never even got it because they changed addresses or dont check their accounts anymore. sorry for the rant but this makes me SO ANGRY at how they treat people who are just trying to get benefits they EARNED through their work!!
Seeing your comments about standby status, I'm confident this is related to the Jefferson settlement. Here's what you should do: 1. Print out the message from your portal (screenshot is fine) 2. Get the determination letter by calling ESD (use the Benefits Accuracy number) 3. Check if there's a breakdown showing the original amount plus interest 4. Keep all documentation indefinitely (seriously, in a safe place) The money is almost certainly legitimately yours based on everything you've shared, but documentation is your best protection. And if your situation is related to the Jefferson settlement, there's an FAQ page on the ESD website specifically about these reinstatements that might answer some of your questions.
Word of warning: my gf had similar situation, had all docs proving hours cut, still took 7 weeks in adjudication & they kept asking for more stuff! Make sure u answer EVERY call (even unknown numbers) cuz if u miss adjudicator call they delay everything!!!!
Honestly this is just how ESD works - super inefficient and frustrating. They HAVE to verify with your employer no matter what documentation you provide. I was in adjudication for 8 weeks despite having similar proof about my hours being cut. The system is designed to be difficult. The most important advice I can give: CALL THEM. Don't just wait. Call every few days for a status update. I finally got mine resolved because I kept calling and finally got a helpful agent who escalated my claim. The worst part is they don't even tell you how long it will take or exactly what they're investigating! It's a completely opaque process designed to frustrate claimants.
While I understand your frustration, I do want to clarify that calling repeatedly typically won't speed up adjudication. The adjudicators work through claims in roughly the order received, with priority given to certain hardship cases. Most phone agents can't influence the adjudication timeline. However, calling can be useful if there's missing information or to check if they need additional documentation from you.
Hiroshi Nakamura
Wait till next Monday before freaking out. My last payment took 6 days to hit my account after showing "paid" and ESD wouldn't do anything about it because their system showed it was already paid. The whole system is broken if you ask me. But your money will come... eventually. This state's unemployment system is a joke.
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Javier Morales
•totally agree!! I had to wait 17 WEEKS for my initial claim to be approved last year! then they wonder why people get desperate and panicky about when money will arrive
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Paolo Bianchi
UPDATE: Money hit my account this morning! Thanks everyone for the reassurance and advice. For anyone with the same question in the future - my timeline was: Sunday (holiday) marked as "paid" in the ESD system → funds appeared in bank account early Thursday morning. So about 3 business days total.
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Yara Assad
•Great news! Thanks for coming back to update us - that helps others who might search for similar issues in the future. Glad it all worked out!
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