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Yeah, I check every single day (probably too often honestly). It just shows "Adjudication In Progress" with that pending issue labeled "Employment Separation" but nothing about missing documents or information.
UPDATE: I finally got through to ESD! First, thank you all for your suggestions. I ended up using Claimyr this morning and got connected to a real person in about 30 minutes. Turns out my former employer never responded to ESD's verification request (despite telling me they had). The agent was able to mark it as "employer non-responsive" and said my claim should be processed within 72 hours. She also put a note about hardship due to the mortgage situation. I'll update again when I know more, but wanted to share what worked for me. Also already contacted my state rep's office as backup.
This is excellent news! The "employer non-responsive" status typically allows ESD to proceed with processing based on claimant information after a reasonable time has passed. The 72-hour timeframe is realistic in these situations. Make sure you keep checking your eServices account for any updates or correspondence, and continue filing your weekly claims as normal.
has anyone else noticed that esd's system always seems to flag claims randomly for adjudication??? like i've filed for unemployment 3 times in 6 years and EVERY SINGLE TIME i get stuck in adjudication for weeks with no explanation. like why even have the system if every claim gets flagged anyway???
It's not random, but their flagging system is very sensitive. Things that commonly trigger adjudication include: employment gaps, earnings inconsistencies, employer protests, multiple employers in your base year, job separation reasons other than layoff, availability limitations, and identity verification needs. The system is designed to catch potential issues, but it does create a lot of false flags.
Update: I used the hardship expedition request that someone suggested below and actually got through to a person! They confirmed my claim is still waiting for an adjudicator but because I have a late notice for utilities, they've marked my claim for expedition. They said it could still take 1-2 weeks but that's better than continuing to wait indefinitely. Thanks everyone for the suggestions and support. I'll post again when I hear anything more.
Another thing - check your spam folder EVERYDAY! I missed an important ESD email asking for additional documents and it delayed my claim by 3 weeks. Their emails sometimes get filtered out by Gmail and Outlook.
forgot to answer ur question about how long adjudication took... mine was 6 WEEKS!!! total nightmare. and yeah the calling thing is brutal. i literally had to set aside a whole day just for calling over and over
whatever u do DONT tell them u found another job if u haven't started yet!!! my friend did that and they immediately closed her claim even tho she didn't start for another month!
Once again, providing incorrect information to ESD is never advisable. If you've accepted a job offer with a future start date, you should report that during your weekly claims. You remain eligible for benefits until you actually start working and earning wages. Withholding information from ESD can result in an overpayment determination and potential penalties.
Darren Brooks
The Claims Center number is 800-318-6022. And yeah, the Spanish option worked twice for me! Just be polite about it since they're trying to help Spanish speakers, but most agents are bilingual and can easily switch to English.
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Liam Duke
•You're a lifesaver! I'll pass this info along right away. He's going to try all these options tomorrow morning. Fingers crossed something works!
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Ben Cooper
just tried that claimyr thing this morning after seeing it here and IT WORKED!!!! talked to an actual person after 2 weeks of trying on my own. my issue isnt fixed yet but at least i got through and they put notes on my account. just wanted to update you guys
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Liam Duke
•That's amazing! I just texted my friend to let him know. He's going to try it tomorrow morning. So glad you got through finally!
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