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Just wanted to mention - make sure you keep doing your weekly claims even while waiting for the first payment! Some people think they only need to file after getting paid, but you need to keep certifying every week without interruption.
Yes, I've been filing every Sunday like clockwork! One question though - do I need to list the exact same job search activities in the same order each week? Or is it okay to switch them up as long as I'm doing the required three activities?
You should definitely switch them up! They want to see different job search activities each week. Mix in applying for jobs, updating your resume, attending WorkSource workshops, having informational interviews, etc. Using the exact same activities looks suspicious like you're not actually job searching.
Just to clarify some confusion in this thread - there are actually two different overpayment collection processes at ESD: 1. Voluntary repayment plans - where you've arranged to make payments on specific dates 2. Benefit offsets - where they automatically take a portion of your benefits If you're on a voluntary plan and miss a payment, they don't automatically switch to offsets. They'll typically send notices first if you've missed multiple payments. Being one day late shouldn't trigger anything in their system. Also, keep in mind that with the holiday, their payment processing is likely delayed anyway. Your payment from today probably won't even register as "late" in their system.
Update: My benefit payment just hit my account this morning! Normal amount, no deductions or delays. Looks like being one day late on the overpayment didn't affect anything. Thanks everyone for your help and reassurance!
I've been trying to get through to ESD for THREE WEEKS to ask this exact question!!! The phone system is impossible - I've called 42 times and either get hung up on or told the wait is over 2 hours and then disconnected anyway. I've tried eServices messaging but no response. I'm going to miss out on benefits because I can't get a simple answer about holiday pay!
I had the same issue trying to reach ESD last month. A friend told me about this service called Claimyr that got me through to an ESD agent in about 25 minutes instead of spending days trying. Their website is claimyr.com and they have a video showing how it works at https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. It really saved me when I needed to ask about my adjudication issue. Way better than getting disconnected dozens of times.
Here's the official guidance: When filing by phone, answer all questions truthfully. For holiday pay specifically: 1. When asked if you received or will receive holiday pay, press 1 for YES 2. Enter the GROSS amount (before taxes) using the keypad 3. The system will calculate any deductions automatically Keep in mind that ESD can verify your earnings with your employer, so reporting accurately is crucial. As others mentioned, your benefit will be reduced by 75% of what you earn above $162.25, not eliminated entirely unless your holiday pay exceeds your weekly benefit amount plus the earnings allowance. If you continue to have questions about the phone filing process, the automated system does have an option to speak with a claims specialist, though wait times can be long during holiday periods.
this is why i always do my claims online never by phone. the phone system is garbage and makes these kinds of mistakes way too easy. not helpful for ur current situation i know but for future reference. also try calling right at 7am thats when u have best chance of getting thru
Just checking back - were you able to get this resolved? For the benefit of others who might encounter a similar issue, it would be helpful to know what eventually worked. The phone-based weekly claim system does have these quirks that can cause problems, especially when a call is interrupted.
We finally got through! It took 3 days of calling right at 7am, but we finally connected with someone yesterday. They could see the partial claim in the system and fixed it on the spot. Payment should come through next week with no reduction. For anyone else with this issue - persistence is key! Also, the agent told us that hanging up mid-claim is actually quite common and they have a specific procedure for fixing it. Thanks everyone for your advice!
KingKongZilla
NOT ALWAYS! My employer didn't respond and ESD STILL denied me initially claiming they
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Norah Quay
sorry that happened to u. i was just sharing what happened to my brother. guess it depends on the adjudicator u get
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