Washington Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Any update?? Did u figure out what happened?? I'm invested in ur story now lol

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Finally got through to someone at ESD! Turns out there was an identity verification issue that somehow didn't trigger a notification. The agent said they've had system problems with alerts not being sent to claimants. She cleared it up right away and my payment should process within 48 hours. Such a relief! Thanks everyone for your help and suggestions.

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UPDATE: I'm finally back into my account! For anyone else having this issue, here's what worked for me: 1. Used the Claimyr service mentioned above (it actually did work) 2. ESD agent confirmed there's a system-wide issue with password resets right now 3. They had to manually unlock my account from their end 4. Had to create a completely new password that didn't share ANY characters with my previous 3 passwords (that was the issue!) So relieved I can file my weekly claim now. Thanks everyone for your help!

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thx for the update! gonna try this 2. did u have 2 pay a lot for that claimyr thing?

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I had this same issue last month and wasted HOURS trying to fix it myself. This password reset problem has been happening since they updated the system in December. ESD knows about it but hasn't managed to fix it yet. Something else to try - if you're using a password manager or autofill, turn it OFF completely. Sometimes the system rejects saved passwords even when they're correct. Also check if your caps lock is on (I'm embarrassed to admit this was my problem once). BTW I've been on unemployment for 4 months now and the system has had some kind of technical glitch almost every month. It's beyond frustrating.

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Great points about password managers and caps lock! One other tip - make sure you're not copying and pasting your password. For some reason, the ESD system sometimes adds an invisible space character when you paste, which causes login failures.

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I'm an HR professional, and I can tell you that your situation sounds like what we call a "constructive discharge" in employment law. When your employer changes working conditions in a way that makes it impossible for you to continue working, it's not truly a voluntary quit. A few tips for your hearing: - Keep your testimony focused on FACTS rather than emotions - Be specific about dates and times of schedule changes - Explain exactly why the new schedule made continued employment impossible - Describe any attempts you made to negotiate an alternative schedule - Bring written documentation of everything BUT - be aware that if you were hired with the understanding that you might need to work various shifts, your case may be weaker. The judge will consider whether schedule flexibility was a known condition of employment from the beginning.

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not true I got hire for day shift only n they tryed to put me on nights after 3 years and i won my case! they cant just change ur whole life with no notice!!

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Thank you for this advice! My offer letter actually specified "daytime business hours" as my work schedule. When they changed to rotating shifts, my manager said "business needs have changed" but didn't offer any accommodation for my situation. Will definitely bring a copy of my offer letter to the hearing!

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PaulineW

One more important thing based on my experience - make sure to submit all your evidence at least one week before the hearing! There's a deadline and if you miss it, the judge might not accept your documents. You can email them to OAH or upload through their portal. Also, write out a clear timeline of events and practice explaining your case in a logical order. The judges really appreciate when people are organized and to-the-point.

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Oh wow, I didn't realize there was a submission deadline! I just checked my hearing notice and you're right - evidence has to be submitted 7 days before. Thank you so much for mentioning this!

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To answer your question about cross-examination - yes, I did have to question my former employer. The judge will explain how it works at the start of the hearing. You'll each get to make opening statements, present your evidence, and then ask questions of each other. When it was my turn to question my employer, I focused on getting them to admit facts that supported my case rather than trying to catch them in lies. Simple questions like "Is it correct that on [date] you changed my schedule without notice?" or "Do you agree that the company policy states [X]?" worked well. Stick to facts rather than emotions. And if they say something untrue, don't interrupt - write it down and address it when it's your turn to speak again.

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That approach makes a lot of sense. I'm going to write down some potential questions based on this strategy. Really appreciate the specific examples - makes it feel less intimidating somehow.

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I'm going through something similar right now! Have you received the official hearing packet yet? Mine came about 10 days before the hearing date and included all the evidence ESD and my employer submitted. Going through that packet was super helpful because I could see exactly what they were claiming and prepare my responses. If you haven't gotten it yet, keep checking your mail carefully!

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I just got a notice with the date and time but nothing else yet. Good to know I should be getting more information soon! I'll keep an eye out for it. Did your packet come by regular mail or was it sent electronically?

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i had soemthing similar happen but turned out they were sending approval letters for different WEEKS not for my overall claim if that makes sense. one approval was for week ending 1/15 and the other for week ending 1/22 but my overall eligibiilty was still in question. might want to read the fine print on those letters.

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I just double-checked the letters, and they're definitely about my overall eligibility, not specific weeks. One is titled "Redetermination of Eligibility" and the other is "Notice of Adjusted Determination." Both say I meet the requirements for benefits based on my separation reason.

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After your hearing (which u will probably win based on those approval letters), make sure u ask about getting interest on ur backpay. Washington state law says they have to pay interest if benefits r delayed more than 30 days after approval. Most people dont know this and ESD never volunteers this info!!!

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Are you serious? I never knew about the interest thing! I waited 5 months last year and never got a penny in interest. Is there somewhere official that explains this rule?

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