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I HATE to be negative, but I would prepare for the worst. I had what I thought was a simple layoff claim in 2025 and ended up in 'adjudication' for 11 WEEKS!!! The problem? My employer checked 'lack of work' instead of 'layoff' on their form - WHICH MEAN THE SAME THING!!! But the system flagged it as a 'discrepancy'!!! ESD is BROKEN and UNDERSTAFFED and NOBODY ANSWERS THE PHONES!!! I'm not saying you'll have problems, but have a financial backup plan just in case. Not trying to scare you, just being realistic based on what I and at least 6 of my former coworkers experienced.
This type of discrepancy is actually fairly uncommon. While it does happen, most claims don't experience this particular issue. The system has actually improved significantly in recent months with additional staffing and updated verification systems. Your experience from early 2025 may not reflect the current process improvements.
Thank you everyone for the responses! Sounds like I shouldn't panic but should be prepared just in case. I'm going to: 1. Keep detailed records of everything 2. Make sure my job search activities are thoroughly documented 3. File my weekly claims consistently 4. Respond immediately to any ESD communications Fingers crossed I'll be one of the straightforward cases! I'll update if I hit any snags.
Update us after you call them! I suspect this is a technical error rather than an actual policy application. I've seen similar situations where the system automatically disqualifies claims that should just have deductions. Once a knowledgeable agent reviews it manually, they should be able to correct it and process your payments. One other possibility: did you fully complete all your job search activities each week and report them correctly? Sometimes people get confused between being disqualified for income reasons versus job search compliance issues.
When you file, make sure to address these specific points: 1. Your last day of actual paid work 2. That the agency is not providing you with any income currently 3. That they are conditioning future income on relocation 4. Your specific reason why relocation isn't possible (elder care) Also, start your job search immediately and document all activities. You'll need to report 3 job search activities per week once you start claiming. Even if your claim goes into adjudication, keep filing weekly and doing your job search activities.
Based on what you've shared and similar cases, you're very likely eligible. The key test is whether you're receiving substantial pay - and zero pay clearly fails that test. File your claim, clearly document why relocation isn't possible (family care is a recognized good cause), and be prepared for possibly needing to provide additional information during adjudication. The agency might try to argue you refused suitable work, but that argument typically fails when relocation is required and you have family obligations. Good luck!
While there's some anecdotal evidence in this thread suggesting morning calls might be processed faster, I'd like to clarify how ESD actually handles claims: 1. Phone and online claims enter the same processing queue 2. Claims are typically processed in the order received, not by time of day 3. The standard initial processing time is 7-10 business days plus the waiting week 4. Adjudication issues can add 3-6 weeks to processing time Some factors that might create the appearance of time-of-day differences: - Morning calls might get same-day entry into the system while afternoon calls might be entered the next business day - Staffing levels are often higher during morning hours - Friday afternoon claims might not be processed until Monday/Tuesday For the fastest processing, make sure you have all your information ready before calling, respond promptly to any requests for additional information, and continue filing your weekly claims while waiting for your initial payment.
Thanks everyone for sharing your experiences! I'm going to keep filing my weekly claims and will try calling again next week if I still haven't received anything. Sounds like the morning might be slightly better for getting through, but the actual payment timing depends more on whether there are any issues with my claim. I'll post an update once I get paid!
Vanessa Figueroa
To address your original question about getting "railroaded" - in my experience and from what I've heard from others, the OAH judges tend to be fair but strict about following procedures. They're not ESD employees and are supposed to be neutral. One important tip: when it's your turn to speak, be concise and directly address the reason for disqualification. Since yours is about job search activities, focus exclusively on proving you did those activities and have a good reason for not logging them on time. Also, make sure to call in 5-10 minutes before the scheduled time, have all your documents organized, and be in a quiet place. Good preparation makes a huge difference in these hearings.
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Diez Ellis
•Thank you for these specific tips! I'm going to prepare a simple outline of what I want to say so I don't get flustered. Would it be weird if I practiced with a friend beforehand?
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Sadie Benitez
Practicing is actually a great idea. It helps you organize your thoughts and prepare for potential questions. Another thing to understand about these hearings: in 2025, ESD is processing a high volume of appeals, so ALJs (Administrative Law Judges) are trying to be efficient. This means: 1. Be on time and ready when they call 2. Answer questions directly - don't go off on tangents 3. If you don't understand something, politely ask for clarification 4. Have your case number and identifying information ready at the start The decision truly isn't made until after the hearing. I've seen many cases where proper documentation and a clear explanation have overturned the initial disqualification, especially in job search logging cases where the actual activities were completed.
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Laila Prince
•This is good advice. I'd add: write down the key points you want to make because it's easy to get nervous and forget things. And don't be afraid to pause briefly to collect your thoughts before answering.
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