Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Social Security spousal benefits confusion with foreign pension after GPO repeal - can I get retroactive payments?

I'm completely confused about my eligibility for Social Security spousal benefits now that the GPO/WEP repeal has passed. I became a US citizen in 2022 but have been a green card holder since 2014. My American wife started collecting her SS benefits in 2020 when she turned 62. I reached my FRA in 2018 but never applied for spousal benefits because I receive a pension from Canada, and I was told by SSA that the GPO would wipe out any spousal benefits I might receive. Here's where I'm confused: I found conflicting information in the SSA documents. The 2016 SSA Program Explainer says my foreign pension would trigger GPO and eliminate spousal benefits. But then I found POMS TN 41 (06-22) GN 02608.100 that clearly states "Foreign Pensions are not considered pensions for GPO purposes"! I finally applied online on January 5, 2024, right after President Biden signed the GPO/WEP repeal. My application was actually prepared and saved on 12/29/2023, and SSA acknowledged that this date "MAY" be used as my official application date. My big question: When should my spousal benefits actually start? - January 2024 (repeal effective date)? - June 2023 (6 months retroactive from December filing)? - Or all the way back to 2020 when my wife first started collecting? I feel like the SSA gave me incorrect information that cost me years of benefits! Has anyone dealt with this situation? I should be eligible for 50% of my wife's PIA since I'm well past FRA.

Just wanted to update everyone. I was finally able to speak with someone at SSA thanks to the Claimyr service mentioned above. The agent confirmed that foreign pensions don't trigger GPO (and never did). I've been approved for spousal benefits with 6 months of retroactive payments for now. I'm also filing the misinformation claim (SSA-795) to try to get benefits back to when my wife first started collecting in 2020. The agent seemed to think I have a strong case since their own published materials contained contradictory information. I'll update again when I hear about the misinformation claim. Thanks everyone for your helpful advice!

0 coins

That's great news! When you file the misinformation claim, be very specific about which SSA publication misled you (that 2016 Program Explainer you mentioned) and how it directly caused you not to apply. If possible, include a copy of it with your claim. Also emphasize that you relied on official SSA documentation, not just verbal advice. Good luck!

0 coins

Congratulations on getting through to SSA and getting your spousal benefits approved! Your case is a perfect example of why it's so important to push back when something doesn't seem right. The fact that you found contradictory information in their own publications (the 2016 Program Explainer vs. POMS TN 41) shows this wasn't just a simple misunderstanding - it was a documentation issue on their end. For your misinformation claim, I'd recommend being very detailed about the timeline - specifically that you could have applied as early as 2020 when your wife started collecting, but relied on the incorrect 2016 SSA publication that stated foreign pensions would trigger GPO. Since you were already past your FRA in 2018, there was no reason to delay once your wife started collecting. The key is showing you acted reasonably by relying on official SSA guidance. Keep us posted on how the SSA-795 claim goes - your experience could help others in similar situations!

0 coins

Max Reyes

doesnt matter what u checked or didnt check. my mom got my dads SS after he died but she had to go apply for it they dont do anything automatic. SS never makes anything easy lol

0 coins

You can breathe easy! There's no special box you needed to check for survivor benefits. Your wife's eligibility for survivor benefits is automatic based on your marriage and your Social Security record - it doesn't depend on anything you did or didn't mark on your retirement application. The confusion is totally understandable because Social Security has so many different types of benefits (retirement, spousal, survivor) that people often mix them up. But here's the key point: survivor benefits are completely separate from your retirement benefit application. When the time comes, your wife will need to apply for survivor benefits herself (she can't do it online, has to call or visit an office), but your retirement application from last month has no bearing on her future eligibility. Since you claimed at 68, she'll potentially be able to receive your full benefit amount as a survivor benefit. So please stop losing sleep over this - you didn't mess anything up!

0 coins

One more thing to consider: if you're going to be close to or over the limit, you should proactively contact SSA to reduce your benefits rather than waiting for them to discover it later. You can estimate your earnings for the year and ask them to withhold benefits accordingly. This prevents the surprise of getting an overpayment notice months later. You can always request a reinstated payment if you end up earning less than expected. Also, keep in mind that the earnings limit will eventually disappear once you reach FRA, so this is a temporary concern.

0 coins

That's excellent advice. I'll definitely contact them to adjust things proactively. Dealing with a reduced benefit now seems much better than owing money later. I appreciate everyone's help with this confusing system!

0 coins

I work part-time at a local business and just started my Social Security benefits this month. Reading through all these responses has been incredibly helpful! I had no idea the earnings test was so complicated with the monthly vs annual limits. One thing I learned from my HR department that might help others: they said I can request to have my work schedule adjusted on short notice if I'm getting close to the monthly limit. Most employers are pretty understanding about Social Security restrictions if you explain the situation early. Also, for anyone struggling to get through to SSA by phone - I found that calling right when they open at 8 AM local time gives you the best chance. I got through in about 45 minutes that way versus the 2+ hour waits later in the day. The whole system really is confusing, but this community has been a lifesaver for navigating it!

0 coins

After reading all your helpful comments, I've decided I'll definitely switch to my own retirement benefit when I reach my FRA in 3 months. The math makes sense - getting that extra $700/month right away is better than waiting. And I'll continue my part-time job since I enjoy it and there's no earnings limit after FRA. I have an appointment scheduled with SSA next week to discuss the switch. Thanks everyone for your advice and sharing your experiences!

0 coins

Smart choice! Enjoy that extra money! 👍

0 coins

Congratulations on making a well-informed decision! It sounds like you really thought this through with everyone's help. That extra $700/month will make a real difference in your quality of life, and it's great that you can keep doing work you enjoy without worrying about earnings limits. Best of luck with your SSA appointment next week - hopefully it goes smoothly and you can get everything switched over without any hassles!

0 coins

my neighbor said her congresman told her the wep repeal might be included in end of year budget stuff. has anyone else heard this??

0 coins

They say that EVERY YEAR and it never happens!! I've been watching this issue for 4 years now and they always say "oh it might be in the year-end package" but then it gets dropped at the last minute. I'll believe it when I see it signed into law.

0 coins

I'm in a very similar situation with my UK pension! I worked there for 16 years and the WEP is absolutely crushing me financially. What really gets me is that they calculate WEP based on the gross foreign pension amount, completely ignoring that we're already paying taxes on it to the foreign country AND sometimes to the US as well. I've been following the legislative efforts closely, and from what I understand, the Social Security 2100 Act would completely eliminate WEP for ALL affected beneficiaries, including those with foreign pensions like us. The other bill (Public Servants Protection and Fairness Act) would only provide partial relief but it's more targeted toward US government employees. One thing that might help in the meantime - have you considered consulting with a tax professional who specializes in international taxation? Sometimes there are ways to structure things or claim certain deductions that can reduce the overall impact, though it won't fix the underlying WEP problem. Also, definitely try that escalation process that Savannah mentioned. After 9 months, you have every right to demand answers from SSA. Keep pushing - squeaky wheel gets the grease!

0 coins

Prev1...649650651652653...836Next