Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One other important thing to know - you need to be unmarried when you apply for ex-spouse benefits. If you remarry, you generally can't collect on a former spouse's record unless your later marriage ends by death, divorce, or annulment. Also, claiming on your ex's record has no effect on what they receive. Some people worry about this, but your ex will never even know you've applied for benefits on their record.

0 coins

That's good to know about not affecting his benefits. I wasn't sure about that part. And I'm still single, so no issues there. I appreciate everyone's help with this confusing topic!

0 coins

Just wanted to add something that hasn't been mentioned yet - if you're eligible for benefits on multiple ex-spouses' records (if you had other marriages that lasted 10+ years), Social Security will automatically pay you the highest amount. You don't have to choose between them. Also, there's a little-known rule that if your ex-spouse dies, you may be eligible for survivor benefits instead of spousal benefits, which could be up to 100% of what they were receiving (compared to the 50% maximum for spousal benefits). Just something to keep in mind for future planning. The whole system is definitely confusing, but it sounds like you're in a good position with your 12-year marriage and your ex already collecting!

0 coins

Wow, I had no idea about the multiple ex-spouse rule! That's fascinating that they automatically pay the highest amount. And the survivor benefits being up to 100% versus 50% for spousal benefits is definitely something to keep in mind. Thanks for adding these details - there are so many nuances to Social Security that aren't obvious. This whole thread has been incredibly helpful for understanding all the different scenarios!

0 coins

Just wanted to add another perspective - I'm a financial advisor and see these situations occasionally with clients. Beyond what others have mentioned, this could also be a State-administered supplement that gets processed through SSA. Some states have supplemental payment programs for Social Security recipients, and when someone dies, any unpaid amounts can be forwarded to next of kin. The 6-month delay often happens because these payments have to go through multiple agencies for processing and verification. Definitely get that written explanation from SSA as Ravi suggested - you'll want it for tax purposes too, since depending on what type of payment it is, it might be reportable income for your husband.

0 coins

That's a really good point about state supplements that I hadn't considered! The tax implications are definitely something we need to think about too. With all these different possibilities - retroactive adjustments, state supplements, final payments - it's clear we really need that official explanation from SSA. Thanks for mentioning the tax angle, Chloe. I'll make sure to ask about that when we contact them. This whole thread has been so helpful in understanding what this payment might be!

0 coins

I went through something very similar when my grandmother passed last year. We received an unexpected check for $620 about 4 months after her death. It turned out to be a combination of her final month's benefit payment plus a small retroactive adjustment for a COLA increase that hadn't been properly applied to her account. What helped us was bringing the uncashed check directly to our local SSA office along with her death certificate and my dad's ID (as next of kin). They were able to pull up her payment history immediately and show us exactly what the payment represented. The staff there was much more helpful than trying to navigate the phone system. One thing I learned is that SSA has up to 2 years to make these kinds of posthumous adjustments, so the 6-month delay isn't necessarily unusual. They often discover calculation errors or missed payments during their routine account reviews after someone dies. Just make sure you keep good records of everything in case you need them for taxes next year!

0 coins

You probably have already answered this, but I was married to my ex-husband for 35 years. We divorced, didn't marry anyone else, and then remarried each other again 3 years later. I was 57 when we remarried. When he dies, will I be able to claim widow's benefits on him as a second marriage even though we remarried before I was 60?

0 coins

@Sheila Wesson I forgot to put that we have been remarried for 8 years.

0 coins

Welcome to the community, Sheila! Your situation is actually quite straightforward for widow's benefits. Since you were married to your husband for 35 years originally, you definitely meet the duration requirement (which is only 9 months for widow's benefits anyway). The fact that you divorced and then remarried him later doesn't change your eligibility - you're currently married to him, which is what matters for widow's benefits when the time comes. The age at remarriage (57) also doesn't create any issues since you remarried the same person you were previously married to for decades. You should be fully eligible for widow's benefits on his record when that time comes.

0 coins

As a newcomer to this community, I wanted to thank everyone for this incredibly informative discussion! I'm currently going through my own Social Security planning and this thread has been more helpful than hours of trying to navigate the SSA website. What I find particularly valuable is seeing both the community knowledge and the official confirmation from SSA that Malik received. It really demonstrates how this forum can provide practical guidance while emphasizing the importance of getting official verification for individual situations. Isabella's detailed explanations about how marriage periods are evaluated separately were especially enlightening - I had no idea that each marriage to the same person could be considered independently for the 10-year rule. And Freya's real-world experience with almost the exact same situation provides such reassuring confirmation. For anyone else reading this thread later, it seems the key takeaways are: 1) Each marriage period stands on its own for the duration requirement, 2) You'll need all marriage certificates and divorce decrees when applying, and 3) Don't give up on getting through to SSA even if it takes multiple attempts. Thanks again to everyone who shared their knowledge and experiences!

0 coins

Welcome to the community, Luis! As another newcomer, I completely agree with your assessment of how valuable this discussion has been. What struck me most was seeing the evolution from initial uncertainty to clear resolution - it really shows how community knowledge combined with official verification creates the most reliable guidance. I particularly appreciated how members like Isabella and Freya shared both technical knowledge and personal experiences, making complex SSA rules much more understandable. It's encouraging to see such a supportive environment for navigating these important financial decisions. Thanks for summarizing those key takeaways - they'll definitely be helpful for anyone facing similar situations!

0 coins

Thank you everyone for the helpful responses! I've set up USPS Informed Delivery as suggested and will try using Claimyr to reach SSA by phone. It's disappointing that the online system doesn't show survivor benefits in 2025, but at least I know what to expect now. I'll make sure to watch my mail carefully and follow up if I don't hear anything in the next couple weeks.

0 coins

I'm sorry for your loss and glad this community could help clarify things for you. One additional tip - when you do get through to SSA (whether by phone or through Claimyr), ask them to confirm your mailing address on file. Sometimes applications get delayed because of address mismatches between different SSA records. Also, don't hesitate to ask for a case number or confirmation number for your survivor benefit application if you don't already have one - it makes future follow-ups much easier. Wishing you the best with your application!

0 coins

I went through this same situation when my mom passed away two years ago. The lack of online tracking for survivor benefits is really frustrating, especially when you're already dealing with grief and paperwork. One thing that helped me was keeping a detailed log of every interaction - dates I called, reference numbers, what was discussed. When I finally got through to someone, having that information made the conversation much more productive. Also, if you have any local senior centers or AARP chapters nearby, they often have volunteers who are very knowledgeable about navigating SSA processes and can provide guidance. Hang in there - the process does eventually work out, it's just unfortunately slow and old-fashioned.

0 coins

That's really helpful advice about keeping a detailed log - I wish I had thought of that from the beginning! I've already been through several phone calls and it would be so much easier if I had documented everything. I'll definitely start doing that going forward. The senior center suggestion is great too - there's one about 15 minutes from me and I never thought they might have people who could help with SSA navigation. Thanks for sharing your experience and for the encouragement. It's comforting to know that others have made it through this process successfully, even if it's frustrating along the way.

0 coins

Social Security privacy breach - ex-spouse got my benefit information and contact details after 20+ years

I'm absolutely furious and need advice. After filing for my SS retirement with a spousal top-up benefit from my ex-husband, someone at the Social Security office has completely violated my privacy. When my ex went to file his benefits last month (he's past his FRA), the SSA rep told him: 1. That I'm collecting MY retirement plus a spousal top-up 2. The EXACT DOLLAR AMOUNTS of both my retirement and the spousal portion 3. My CURRENT PHONE NUMBER when he asked for it 4. That I currently live in Virginia We've been divorced over 20 years with ZERO contact until he suddenly called me out of the blue! When I initially filed, SSA wouldn't tell me anything about him - not even if he was alive or collecting benefits. But they gave him all my information??? To make matters worse, he was supposed to have his benefits garnished for child support arrears (NYS support collection enforcement), but he says the garnishment didn't happen on his first check (4th Wednesday of December). Now he wants ME to call SSA to find out what's happening with HIS garnishment. When I tried calling, they refused to tell me anything due to "privacy" (ironic!) and the rep said questions about garnishment timing were "above my pay grade." NYS verified the garnishment order is active and that SSA should send the funds to them before forwarding to me. Does anyone know when SSA actually processes these garnishments? Is it the same day as his payment, a day before, two days? I need this basic info so he can potentially deal with a warrant situation. I'm beyond livid that SSA violated my privacy like this after explicitly telling me my information would be secure!

This is absolutely unacceptable and I'm so sorry you're dealing with this violation of your privacy! As someone new to this community, I'm shocked to learn that SSA employees would disclose such sensitive personal information to an ex-spouse. From what I'm reading in these responses, it sounds like you have strong grounds for filing complaints. The fact that they gave him your phone number and current location is particularly egregious - there's no legitimate reason for that information to be shared, especially given the potential safety concerns for people escaping abusive relationships. I hope the formal complaint process works out for you and that SSA takes this seriously. It's clear from other comments here that this isn't an isolated incident, which makes it even more important that you pursue this. Thank you for sharing your experience - it's helping others understand what could happen and how to protect themselves. Stay strong and don't let them brush this off as a "minor mistake" - what happened to you was a serious breach of federal privacy protections.

0 coins

Thank you so much for your support and understanding! It really helps to have validation from the community that this isn't okay. You're right that this seems to be happening to more people than it should, which is terrifying. I'm definitely going to pursue all the formal complaint options that people have suggested here. It's not just about me - if they're doing this to others, especially people in dangerous situations with abusive exes, someone could get seriously hurt. I really appreciate you taking the time to respond as a newcomer - it shows this issue resonates with people who are just learning about these problems too.

0 coins

As someone new to this community, I'm absolutely horrified by what happened to you. The breach of your privacy is inexcusable, and I can't imagine how violated and unsafe you must feel having your ex-spouse suddenly contact you after 20+ years with your personal information. What strikes me most is the complete double standard - they wouldn't tell YOU basic information about your ex when you filed, citing privacy, but then they freely gave him detailed financial information AND your contact details? That's not just inconsistent policy application, it's potentially dangerous for people who may have fled abusive situations. I'm glad to see so many knowledgeable community members here giving you concrete steps to take. The suggestion to file with the Office of Inspector General seems crucial, and I hope you also consider the legal consultation route that was mentioned. This isn't just about your individual case - SSA needs to be held accountable for these systematic privacy violations that could put people in real danger. Thank you for sharing this experience. It's eye-opening for those of us who might assume our information would be protected. I hope you get the justice and resolution you deserve, and that your situation helps prevent this from happening to others.

0 coins

Thank you for your thoughtful response! As someone who is also new to understanding these issues, it's reassuring to see how supportive this community is. You're absolutely right about the double standard being not just inconsistent but potentially dangerous. What really concerns me after reading through all these comments is that this seems to be a pattern rather than isolated incidents. The fact that multiple people here have experienced similar privacy breaches suggests there might be systemic training issues or policy gaps at SSA that need to be addressed at a higher level. I'm learning so much from everyone's expertise here, especially from the retired SSA employee who confirmed this should never happen. It gives me hope that there are people within the system who understand proper protocols, even if some current employees aren't following them. The legal consultation idea is particularly compelling - if this is happening to multiple people, maybe there needs to be broader accountability beyond just individual complaints. Thanks for emphasizing how important it is for the original poster to pursue this not just for herself but to protect others who might be in even more vulnerable situations.

0 coins

Prev1...575576577578579...836Next