Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

That's wonderful that you found a good solution! Having her son take the lead is definitely the right approach. Just a heads up - even with family members, the SSA office might still ask your neighbor to verbally confirm that she wants her son to handle things on her behalf, so it's good that you'll all be there together. Best of luck with the appointment, and you're such a thoughtful neighbor for helping her get this sorted out!

0 coins

This is such a heartwarming thread to read! As someone new to this community, I'm really impressed by how supportive everyone has been with practical advice. The tip about SSA-1696 forms and the clarification about representative payee vs appointed representative was especially helpful. It's clear this community really looks out for each other when dealing with these challenging government processes. Best wishes with your appointment!

0 coins

What a wonderful example of community support! I'm new here but wanted to chime in with one additional tip - when you go to the SSA office, try to arrive early (like 15-30 minutes before they open) if possible. The earlier appointment slots tend to move faster, and with your neighbor's memory concerns, avoiding the afternoon rush when she might be more tired could be really helpful. Also, bringing a small snack and water bottle for the wait can make a big difference for elderly folks. You're doing such a kind thing by helping organize this for her!

0 coins

Great advice about arriving early! I'm also new to this community and have been following this thread - it's amazing to see how everyone has come together to help solve this problem. The tip about bringing snacks and water is so thoughtful, especially for someone dealing with memory issues who might get overwhelmed by long waits. This whole conversation has been really educational for me about navigating SSA processes. Thank you all for sharing your experiences and knowledge!

0 coins

To summarize what everyone has shared: 1. Withdrawals from 401k/IRA accounts will NOT reduce your monthly Social Security benefit amount 2. These withdrawals ARE considered income for determining how much of your Social Security becomes taxable 3. If your combined income (AGI + non-taxable interest + 1/2 of SS benefits) exceeds certain thresholds, up to 85% of your SS benefits could be subject to income tax 4. For 2025, those thresholds are: - 50% taxable when combined income exceeds $32,000 (married filing jointly) - 85% taxable when combined income exceeds $44,000 (married filing jointly) 5. Once you reach age 73, Required Minimum Distributions from traditional retirement accounts (not Roth) will be mandatory This is why many retirees benefit from tax planning that balances withdrawals across different account types to manage their tax liability effectively.

0 coins

Lim Wong

Thank you SO MUCH for this clear summary! This is exactly what I needed to understand. I think we'll set up an appointment with our accountant to make a withdrawal strategy that keeps us in the best tax situation possible. This community has been incredibly helpful!

0 coins

Just wanted to add one more thing that might help - if you have both traditional and Roth accounts, you might want to consider doing some Roth conversions in years when your income is lower, before you hit those RMD requirements at 73. Converting traditional IRA money to Roth means paying taxes now, but then those Roth withdrawals won't count toward your AGI later and won't affect the taxation of your Social Security benefits. It's something to discuss with your tax professional, but it can be a smart strategy for managing your long-term tax burden in retirement.

0 coins

This is really interesting advice about Roth conversions! I hadn't considered that strategy at all. Since we're both 65 and not working anymore, this might actually be a good time to look into converting some of our traditional IRA money to Roth while we're in a lower tax bracket. Then when we're forced to take RMDs later, we'd have less in those traditional accounts. Do you know if there are any limits on how much you can convert in a year, or any other gotchas we should be aware of?

0 coins

As a newcomer to this community, I want to add my experience to this incredibly reassuring discussion! I just filed my Social Security retirement application online from Montana yesterday and this morning received notification that it's being processed by the Jacksonville, Florida office. Like absolutely everyone else here, my immediate reaction was panic - I thought there had been a major system error or that my application had somehow gotten completely lost in the wrong place! But reading through all these detailed real-world experiences has completely transformed my understanding and anxiety into confidence. It's truly amazing how universal that initial "something must be wrong!" reaction seems to be, yet how consistently positive all the actual outcomes have been regardless of which out-of-state office handles the processing. The former SSA employee's thorough explanation about workload distribution was particularly valuable in helping me grasp that this is actually an intentional and sophisticated efficiency system rather than a concerning mistake. I'm especially encouraged by all the reports of faster processing times when applications go to offices with better capacity. Following the great advice shared throughout this thread, I've already set up my online monitoring and text alerts, and I'm going to focus on patience rather than unnecessary worry. This community is such an incredible resource for people navigating this process for the first time - thank you all for sharing your experiences so openly and creating such a supportive environment where newcomers can learn from real-world outcomes!

0 coins

As a newcomer to this community, I want to thank everyone for sharing such detailed and helpful experiences! I just submitted my Social Security retirement application online from Rhode Island this morning and received notification that it's being processed by the Phoenix, Arizona office. Like so many others here, my first reaction was complete confusion - I thought there must have been some kind of mix-up since Rhode Island and Arizona seem like such an unlikely combination! But after reading through all these real-world experiences, I feel so much more at ease about the situation. It's incredible how consistent everyone's positive outcomes have been, regardless of which out-of-state office handled their claims. The former SSA employee's explanation about workload balancing was particularly enlightening and really helped me understand that this is actually an efficient system designed to speed up processing rather than cause problems. I'm especially encouraged by all the reports of faster processing times with out-of-state offices that have more capacity available. Following the excellent advice shared here, I've already set up my online account monitoring and will check regularly rather than worry unnecessarily. This community is such a valuable resource for people going through this process for the first time - thank you all for creating such a supportive and informative environment!

0 coins

Welcome to the community, Tate! Your Rhode Island to Phoenix experience is such a great addition to this comprehensive collection of out-of-state processing stories. I love how you mentioned that Rhode Island and Arizona seem like "such an unlikely combination" - that really captures that initial feeling of disbelief we all seem to have when we see how far our applications can travel! Phoenix has actually come up several times throughout this discussion as a major processing hub, so you're definitely in good company with others who've had their claims handled there. It's wonderful to see how this thread continues to help newcomers transform that initial confusion into confidence. The geographic diversity of experiences shared here - from Alaska to Hawaii, Maine to Arizona - really demonstrates how comprehensive and well-functioning this workload distribution system is across the entire country. I'm so glad the former SSA employee's insights about efficiency helped you understand the reasoning behind it all. Your proactive approach with setting up online monitoring shows you're really taking the community's practical advice to heart. Thank you for adding your experience to what has become such an invaluable resource for people navigating this process!

0 coins

As a newcomer who's been following this entire discussion, I have to say this has been both incredibly educational and quite alarming! I came here hoping to get clear guidance on Social Security withholding before I set up my own, but instead I've discovered what appears to be a significant problem with consistency in SSA's procedures. The fundamental contradiction between members reporting withholding calculated on gross benefits (before Medicare) versus @Rick B's official SSA documentation showing it calculated after Medicare deductions is deeply concerning. This isn't a minor detail - it could mean hundreds of dollars difference in withholding over a year. What's most troubling is @Dana Mulvany's observation that SSA's own online withholding system might have implementation errors. If their automated tools are calculating incorrectly, that could be affecting thousands of people who trust the system to handle their taxes properly. Given all this uncertainty, I think I'm going to: 1. Start with a conservative (higher) withholding percentage as a safety buffer 2. Document everything meticulously 3. Manually verify the calculation method on my first benefit statement 4. Consider reporting any discrepancies to SSA's Office of Inspector General It's frustrating that beneficiaries have to become their own quality control for basic federal procedures, but this discussion has shown that's exactly what we need to do. Thank you all for sharing your real experiences - even the conflicting information has been invaluable for understanding just how inconsistent this process can be!

0 coins

Max Reyes

As a newcomer to both Social Security benefits and this community, I have to say this discussion has been absolutely eye-opening! I came here expecting to get a simple answer about withholding calculations, but instead I've discovered what appears to be a major systemic issue with SSA's procedures and communication. The stark contradiction between the early responses saying withholding is calculated on gross benefits before Medicare deductions versus @Rick B s'official SSA documentation showing it calculated after Medicare is genuinely alarming. This isn t'just confusing advice - it s'a fundamental difference that could impact people s'tax situations by hundreds of dollars annually. @Dana Mulvany s insight'about potential implementation errors in SSA s online'system is particularly troubling. The possibility that their automated withholding tool might be calculating incorrectly means thousands of people could be getting improper withholding without realizing it until tax time. I think the conservative approach everyone s suggesting'makes complete sense given this uncertainty. I m planning'to start with a higher withholding percentage, document everything meticulously, and verify the actual calculation method myself once I see my first benefit statement. This thread has really driven home how important it is for beneficiaries to advocate for themselves and double-check everything rather than just trusting that government systems work correctly. Thank you all for sharing your real-world experiences - this kind of peer knowledge sharing is invaluable when dealing with such inconsistent federal procedures!

0 coins

As a newcomer who's been following this entire discussion, I'm really grateful that this community exists to share real-world experiences! Like many others here, I came looking for straightforward guidance but discovered what seems to be a serious consistency problem with SSA procedures. The contradiction between earlier responses about withholding being calculated on gross benefits versus @Rick B s'official SSA documentation showing calculation after Medicare deductions is really concerning. This could mean a significant difference in actual withholding amounts - potentially hundreds of dollars over a year. What worries me most is @Dana Mulvany s point'about possible implementation errors in the online system. If SSA s automated'tools aren t calculating'correctly, that s affecting'people s tax'planning in ways they might not discover until it s too'late. I think I ll follow'the conservative approach that s been'suggested - start with higher withholding as a safety buffer, document everything carefully, and manually verify the calculation on my first statement. It shouldn t be'necessary for beneficiaries to quality-check basic federal procedures, but this thread has shown that s exactly'what we need to do right now. Has anyone considered reaching out to their tax preparer or a CPA who handles Social Security taxation to get an independent expert opinion on what the correct calculation method should be? Getting perspective from outside SSA might help clarify this confusion. Thank you all for such transparent sharing of your experiences - it s been'incredibly valuable even with all the conflicting information!

0 coins

As a newcomer to this community, I have to say this discussion has been both incredibly helpful and quite concerning! I was planning to set up withholding soon and thought it would be straightforward, but this thread has revealed some serious inconsistencies in how SSA handles these calculations. The contradiction between the early responses saying withholding is calculated on gross benefits (before Medicare deductions) versus @Rick B's official SSA documentation showing it's calculated after Medicare deductions is really alarming. This isn't just a minor detail - it could mean a difference of hundreds of dollars in withholding over the course of a year. @Dana Mulvany's point about potential implementation errors in the online system is particularly troubling. If SSA's own automated withholding tool is calculating incorrectly, that could be affecting thousands of beneficiaries who trust the system to handle their taxes properly. Given all this uncertainty, I think I'll take the conservative approach several others have mentioned - start with a higher withholding percentage as a safety buffer, document everything meticulously, and manually verify which calculation method SSA actually uses on my first benefit statement. Once I know for certain how my specific case is being handled, I can adjust accordingly. It's frustrating that we as beneficiaries have to become our own quality control for basic federal procedures, but this discussion has made it clear that's exactly what's needed right now. Thank you all for sharing your real experiences - even the conflicting information has been invaluable for showing just how inconsistent this process can be!

0 coins

One thing I haven't seen mentioned yet is the Medicare implications. When you pass away, your wife's Medicare coverage won't change - she'll keep her own Medicare benefits. However, if you currently have a Medicare Supplement (Medigap) policy or Medicare Advantage plan that covers both of you, she may need to adjust her coverage since those policies are typically individual. Also, if she's currently covered under your employer health insurance and you're both retired, make sure she understands what happens to that coverage. Some employer plans allow surviving spouses to continue coverage through COBRA, but it can be expensive. It's worth reviewing all your insurance coverage now - not just Social Security - to make sure she has a clear picture of what changes and what stays the same. This includes life insurance policies that might help bridge the financial gap during the Social Security transition period.

0 coins

This is such an important point about Medicare and other insurance coverage that I completely overlooked! We do have a Medicare Supplement policy, and I just assumed it would automatically transfer to her, but now I realize I need to check the specifics of our plan. We're also still on my former employer's retiree health plan, so understanding the COBRA options is crucial. You're absolutely right that life insurance could be key for bridging that gap - we have a policy but I should review the beneficiary information and make sure she knows how to file a claim. It's amazing how many different moving pieces there are beyond just the Social Security benefits. Thank you for expanding the conversation to include these other critical insurance considerations!

0 coins

I'm a financial planner and want to add some perspective on timing that might help with your planning. While everyone's mentioned the 6-8 week processing time, there's actually a "protective filing date" option that's worth knowing about. If your wife calls SSA within a reasonable time after your death (even if she doesn't have all the documents ready), they can establish a filing date that protects her benefits from that point forward. This means if she calls in January but doesn't complete the full application until March due to missing paperwork, her benefits could still be calculated from the January date. The key is making that initial contact promptly, even if she's not ready to complete everything immediately. Also, since you're both at FRA, there's no reduction in survivor benefits - she'll get 100% of your Primary Insurance Amount. If you were to delay your retirement benefits past FRA to earn delayed retirement credits, those credits would also transfer to her as survivor benefits, potentially increasing what she'd receive beyond your current $2,800.

0 coins

This protective filing date information is incredibly valuable - thank you for sharing that! I had no idea that calling early could establish the filing date even if the paperwork isn't complete yet. That could really help reduce the financial stress during what's already a difficult time. The point about delayed retirement credits transferring to survivor benefits is also interesting. I haven't started taking delayed credits yet since I began benefits at my FRA, but it's good to know that any future increases would benefit her as well. As a financial planner, do you have any recommendations for how much emergency savings we should set aside specifically to cover that potential 6-8 week gap in benefits? Right now she'd be going from $1,100 to potentially $2,800, so I want to make sure she has enough to cover expenses during the transition.

0 coins

Prev1...5051525354...836Next