Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Welcome to the reality of being a public servant in America! I'm a retired federal employee who went through something similar with my CSRS pension and Social Security. A few things that might help as you navigate this: 1. **Document everything** - Keep records of all your Social Security earnings from your side job. Sometimes SSA's records aren't complete, and you'll want proof of what you paid in. 2. **Consider the "last day" rule** - Some teachers have successfully avoided WEP by ensuring their last day of work before retirement is at a job where they pay into Social Security (like your side job). This is tricky and depends on your state's rules, but worth researching. 3. **Health insurance planning** - Since your Social Security income will be lower than expected, make sure you understand what health benefits you'll have as a retired teacher. Many states have good retiree health plans that can save you thousands compared to individual market insurance. 4. **Tax considerations** - Your teacher pension might be partially taxable depending on your state, while Social Security has its own taxation rules. A tax professional familiar with retirement income can help you plan withdrawal strategies. The system is definitely unfair to public servants, but knowing the rules helps you plan around them. Good luck!

0 coins

This is such valuable advice, thank you! I hadn't thought about the "last day" rule - that's really interesting. I'll definitely need to research whether that applies in my state. The documentation point is also great - I should probably request my full earnings record from SSA to make sure everything is accurate. The health insurance aspect is huge too. I know my state offers decent retiree health benefits for teachers, but I need to understand exactly what the costs will be and when coverage starts. Do you happen to know if there are any other creative strategies teachers have used to work around these provisions? I'm willing to do some extra planning if it means getting a better outcome!

0 coins

Another strategy to look into is the "substantial earnings" test for WEP. If you have 30+ years of "substantial earnings" (around $29,700 for 2024, adjusted annually), WEP is completely eliminated. Even 20-29 years of substantial earnings reduces the WEP penalty significantly. Since you've been working your side job since 1985, you might be closer to this threshold than you think! Check your earnings record carefully - some years where you worked both teaching and your side job might count toward substantial earnings if the combined income was high enough. Also, regarding the "last day" rule - it's state-specific and can be risky. Some teachers have tried switching to substitute teaching or working for a private school for their final day, but this requires very careful coordination with your pension system. Don't attempt this without consulting your state's teacher retirement office first, as it could potentially affect your pension eligibility. One more tip: if you have any IRAs or 401(k)s from previous non-teaching jobs, consider how those withdrawals will affect your overall tax situation in retirement, especially since you'll have limited Social Security income to work with.

0 coins

I'm a newer federal employee and this thread has been incredibly eye-opening! I had no idea about WEP and GPO until I started researching my own retirement planning. It's shocking how these provisions can essentially wipe out benefits that people have legitimately earned. @Anastasia Popova - your situation really highlights how complex this gets when you have multiple income sources. One thing I'd suggest is also checking if your side job earnings might help you reach that "substantial earnings" threshold that @Finnegan Gunn mentioned. Even if you don't hit 30 years, getting to 20+ years could significantly reduce your WEP penalty. Also, have you looked into whether your state participates in Social Security for teachers? A few states (like Ohio and Texas) have transitioned some or all of their teachers into Social Security, which eliminates these offset issues entirely. Unfortunately, most states haven't made this change. The advocacy point that others mentioned is really important too. Organizations like the National Education Association and AARP regularly push for WEP/GPO reform. The more people who understand and speak up about these unfair provisions, the better chance we have of seeing change someday.

0 coins

As someone just starting to learn about these provisions, I'm honestly shocked by how unfair this system seems! Reading through everyone's experiences here has been both educational and depressing. It feels like people who chose to serve the public through teaching, firefighting, etc. are being penalized for that choice. @Ana Rusula, you make a great point about the substantial earnings threshold. @Anastasia Popova, definitely check your earnings record carefully - if you've been working that side job since 1985, you might have more years of substantial earnings than you realize, especially if there were years where your combined teaching + side job income was higher. I'm curious though - are there any success stories out there? Has anyone managed to navigate these rules in a way that worked out better than expected? Or found any loopholes that actually helped? It seems like most of the stories I'm hearing are pretty discouraging, but maybe there are some positive outcomes too? This thread is making me reconsider my own career path honestly. The fact that choosing public service could mean getting less in retirement benefits than what you actually paid into the system just seems fundamentally wrong.

0 coins

As someone new to this community and facing my first SSA disability application, this entire discussion has been absolutely invaluable! I was dreading the phone call process after hearing so many nightmare stories, but seeing Freya's success at 7:22 PM and all the strategies everyone has shared gives me real hope. I'm taking notes on everything: the Tuesday-Thursday 7-9 AM timing window, the dedicated disability hotline (1-800-325-0778), setting up the my Social Security account beforehand, and all the backup options like DDS offices and congressional representatives. It's incredible how much practical wisdom this community has accumulated through trial and error. The fact that we all have to become experts in bureaucracy navigation just to get basic information about our own cases is frustrating, but I'm so grateful for forums like this where people share what actually works. Thank you all for creating such a comprehensive survival guide for dealing with SSA - you're making this intimidating process much more manageable for newcomers like me!

0 coins

Welcome to what I like to call the "SSA survival community"! It's so encouraging to see newcomers like you and others finding hope in this thread despite how overwhelming the system can seem at first. I'm relatively new to navigating SSA myself, and honestly, this discussion has been more helpful than any official guidance I've found anywhere else. The fact that so many people have shared their hard-won strategies - from the specific timing windows to those alternative contact methods most of us never knew existed - really shows how supportive this community is. It shouldn't take a village to figure out how to access our own benefits, but I'm grateful we have each other to share what works! I'm bookmarking this entire thread as my go-to reference guide. Between all the phone numbers, timing tips, and backup strategies like congressional offices, I feel like I have a actual roadmap now instead of just hoping for the best. Good luck with your application - it sounds like we're all in this together!

0 coins

As a newcomer to this community, I have to say this entire thread has been absolutely incredible to read through! I'm just beginning my own disability application process and was honestly terrified about the phone call aspect after hearing so many horror stories. But seeing Freya's success story of getting through at 7:22 PM after being on hold for hours, combined with all the amazing strategies everyone has shared, has given me so much hope and practical knowledge. I've been taking detailed notes on everything shared here: the Tuesday-Thursday 7-9 AM golden window, the dedicated disability hotline at 1-800-325-0778, setting up the my Social Security account proactively, and all those backup approaches like contacting DDS offices directly or even reaching out to congressional representatives. I had no idea any of these alternative pathways existed! It's both frustrating and eye-opening to realize how much we all have to become amateur experts in bureaucracy navigation just to access basic information about our own cases. But what's truly amazing is how this community has turned that shared struggle into a comprehensive survival guide. The collective wisdom here is more valuable than any official documentation I've found. Thank you all for being so generous with sharing your hard-won knowledge - you're making this intimidating process feel much more manageable for people like me who are just starting out!

0 coins

You should check your Medicare paperwork very carefully. When you first signed up for Medicare, you had choices to make about Part D coverage. If you didn't specifically decline Part D, you might have been automatically enrolled in a plan. My advice is to call the number on your Medicare card and ask for clarification about what plans you're currently enrolled in before making any changes.

0 coins

Thank you - I'll double check all my paperwork. I remember signing up for Medicare when I turned 65 but I honestly don't recall if I specifically declined Part D because I thought my supplemental plan covered it. Medicare is so confusing!

0 coins

I went through this exact same situation last year! Here's what I learned: First, you need to determine if your Blue Cross Blue Shield plan is actually a Medicare Supplement (Medigap) policy or a Medicare Advantage plan. True Medigap policies don't include prescription coverage, but some Medicare Advantage plans do. Call BCBS and ask specifically if your plan provides "creditable prescription drug coverage" that meets Medicare standards. If it does, they should be able to send you a letter confirming this. Then you can use that letter to disenroll from Part D by calling SSA or submitting the CMS-1763 form. But be absolutely certain your coverage is creditable first - the late enrollment penalties for Part D are permanent and can add up to hundreds of dollars per year if you ever need to re-enroll later!

0 coins

This is really helpful advice! I'm in a similar situation myself - just started getting Social Security last month and I'm also confused about all these different Medicare parts and supplements. Can you tell me how long it took for SSA to process your disenrollment once you submitted the form? And did they refund any premiums that were already deducted? I'm worried about making the wrong choice and getting stuck with penalties later.

0 coins

Just want to echo what others have said about reporting your earnings IMMEDIATELY - this is crucial! I made the mistake of waiting a few months to report when I went back to work after early retirement, and it created a huge headache with overpayments. One thing that might help you decide between withdrawal vs. earnings test: consider your cash flow needs. With withdrawal, you need that $14,800 upfront to repay, but then you're done with SS complications while working. With the earnings test route, you'll have the ongoing hassle of annual reporting and potential overpayment issues if your income varies. Also, since you mentioned this job was unexpected, make sure you factor in job security. If there's any chance this position might not last the full 3-4 years, that could influence whether paying back benefits now makes sense. The SSA benefit calculators are helpful, but honestly, given the complexity and dollar amounts involved, it might be worth paying for an hour consultation with a financial advisor who specializes in Social Security strategies. The withdrawal deadline is firm at 12 months, so you have some time but not unlimited time to decide.

0 coins

This is such great practical advice! The cash flow angle is really important - I hadn't thought about the ongoing reporting hassle vs. the upfront payment tradeoff. You're absolutely right about job security too - while this opportunity seems solid, nothing is guaranteed these days. The idea of consulting with a Social Security specialist makes a lot of sense given how much money is potentially at stake here. I keep seeing different numbers thrown around for the benefit increases, so having someone run personalized calculations would probably be worth the cost. Thanks for the reality check on the 12-month deadline - I definitely don't want to let that slip by while I'm overthinking this decision!

0 coins

Ben, I'm in a very similar situation! Started taking SS at 62 last year and just got a job offer that would put me way over the earnings limit. After reading through all these responses, I wanted to share what I learned from my research: The withdrawal option (SSA-521) might be your best bet since you're still within that 12-month window. I calculated my situation and even though I'd have to pay back about $18k in benefits, the higher monthly payments from waiting until 66 would break even in about 8-9 years. At our age, that math usually works out favorably. One thing I found helpful was using the detailed calculators on the SSA website - not just the quick estimator, but the more comprehensive ones that factor in your specific earnings history. Since you mentioned your previous job was lower paying, these high-earning years at $85k will definitely boost your benefit calculation. Also wanted to second what others said about calling SSA immediately to report your earnings. I used that Claimyr service someone mentioned and it was a lifesaver - got through to an actual person in about 30 minutes instead of the hours I was spending on hold. The Medicare enrollment timing is definitely something to keep in mind too if you're approaching 65. Good luck with whatever you decide!

0 coins

Thanks so much for sharing your similar experience, Freya! It's really helpful to hear from someone going through the exact same situation. The 8-9 year breakeven point you calculated sounds similar to what I'm seeing in my rough estimates. I'm definitely leaning more toward the withdrawal option after reading everyone's advice here. The idea of a clean slate and higher monthly payments down the road seems to outweigh the hassle of paying back the $14,800 upfront. I'll definitely check out those detailed SSA calculators you mentioned - I think I was only looking at the basic ones. And thanks for the tip about Claimyr! I was dreading trying to get through to SSA, but if it really works that well it'll be worth it. Did you end up going with the withdrawal option for your situation?

0 coins

I'm going through a similar widow's benefits application process right now and this thread has been incredibly helpful! I had no idea that SSA representatives sometimes take shortcuts in their documentation like this. My application also has some information that seemed off, but now I understand it might just be how they streamline things when certain details don't affect eligibility. Thank you to everyone who shared their experiences - it's so reassuring to know I'm not alone in finding this process confusing and stressful. I'm definitely going to double-check my Application Summary now and call if anything looks inaccurate, even if it's just for peace of mind.

0 coins

I'm so glad this thread has been helpful for you too! Going through widow's benefits applications is already emotionally difficult without having to worry about confusing documentation issues. It's really comforting to know we're not alone in this process. I agree - even if these shortcuts don't affect our actual benefits, having accurate records just gives that extra peace of mind during an already stressful time. Wishing you the best with your application!

0 coins

I'm a former SSA claims specialist and can confirm what others have said - this is unfortunately a common shortcut that some representatives take when previous marriages don't affect benefit eligibility. The system has fields for all marriage history, but when a prior marriage was under 10 years, some reps will mark "no previous marriages" to avoid entering details that won't impact the claim. While this won't affect your widow's benefits (only your marriage to your deceased spouse matters for those), it's absolutely worth correcting for accurate records. When you call, be prepared that they may initially tell you "it doesn't matter," but you can insist on having factually correct information in your file. Ask to speak with a supervisor if needed. Also, keep documentation of when you called and who you spoke with about the correction - it helps if any questions come up later during processing.

0 coins

Thank you so much for this insider perspective! It's incredibly valuable to hear from someone who actually worked as an SSA claims specialist. Your advice about being prepared for them to initially say "it doesn't matter" is really helpful - I'll definitely be persistent about getting accurate records even if they push back. I also appreciate the tip about documenting who I speak with and when. That's something I wouldn't have thought of but makes total sense given how bureaucratic these processes can be. It gives me confidence knowing that what I experienced is a known shortcut issue and not something more serious with my application.

0 coins

Prev1...175176177178179...836Next