Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm experiencing a very similar situation and this thread has been incredibly enlightening! Applied for retirement benefits in mid-November, was told I was "approved" by multiple phone reps throughout December, but still haven't received my first payment. What really resonates with me is how many people have discovered that the phone system limitations are the real problem here. The insight from Demi about the "payment authorization queue" being separate from application processing finally makes sense of why we can get approval confirmations but no actual payments. I had no idea these were different systems! The Form SSA-795 (Payment Status Inquiry) that Malik and Giovanni mentioned is completely new information to me - this sounds like exactly the tool we need to force comprehensive review instead of getting more generic "wait longer" responses from phone reps who clearly can't see the full picture. Based on all the success stories shared here, I'm planning to visit my local field office early next week using the proven strategy: arrive around 7:30 AM, ask specifically for a claims specialist, mention "payment processing holds" or "verification holds," and request Form SSA-795 if they can't immediately identify what's causing the delay. It's both frustrating and reassuring to see this is such a widespread systemic issue. The collective knowledge in this thread about navigating SSA's broken systems is invaluable - honestly, this should be required reading for anyone applying for benefits! Thanks to everyone for sharing your experiences and creating this amazing resource for those of us stuck in processing limbo.

0 coins

I'm also new to this community and unfortunately dealing with the exact same frustrating situation! Applied in early December and still waiting despite being told I was "approved" multiple times. This thread has been absolutely invaluable - it's like discovering a secret guide to navigating SSA's broken systems that they definitely don't provide to applicants! The Form SSA-795 information from Malik and Giovanni is a total revelation. I had no idea this Payment Status Inquiry form existed, and it sounds like exactly what we need to force actual action instead of just more empty promises from phone reps who clearly have limited system access. What really strikes me is how this community has collectively figured out SSA's internal processes through shared experiences - the payment authorization queue being separate from application processing, the birth date payment schedules, the different types of holds that can occur, and now this crucial form that can apparently break through the bureaucratic logjam. I'm definitely planning to follow the proven strategy that's emerged from everyone's success stories: early morning field office visit, ask for claims specialist, use the specific terminology about processing holds, and request Form SSA-795 if needed. It's ridiculous that we have to become amateur SSA experts just to get our own earned benefits, but at least now we have a roadmap thanks to this amazing thread! Keep us posted on how your field office visit goes - every update helps others still stuck in this nightmare!

0 coins

I'm new to this community but unfortunately going through the exact same nightmare! Applied for retirement benefits in early January and have been getting the runaround ever since. Reading through everyone's experiences here has been both eye-opening and incredibly helpful - it's clear this is a widespread systemic issue with SSA's processing systems. The information shared here about the "payment authorization queue" being separate from application processing finally explains why we can be approved but still not receive payments. I had no idea about the birth date payment schedules either - I've been checking my account randomly when I should have been focusing on specific Wednesdays. The Form SSA-795 (Payment Status Inquiry) that several people mentioned is completely new to me and sounds like exactly what we need to force actual review instead of generic "wait longer" responses. None of the phone reps I've spoken with ever mentioned this option. Based on all the success stories shared here, I'm planning to visit my local field office early next week using the proven strategy: arrive around 7:30 AM, ask specifically for a claims specialist, mention "payment processing holds" or "verification holds," and request Form SSA-795 if they can't resolve the issue immediately. It's both frustrating and comforting to know so many others are dealing with this. This thread has become an invaluable guide for navigating SSA's broken systems - honestly should be required reading for anyone applying for benefits! Thanks to everyone for sharing your experiences and creating this amazing resource.

0 coins

Welcome to the community, Natalie, though I'm sorry you're dealing with this frustrating situation too! Since you just applied in early January, you're still relatively early in the process compared to some of us who have been waiting since October/November. But it's smart that you're already learning from everyone's experiences here rather than just waiting and hoping for the best. The collective knowledge in this thread really is incredible - it's like we've reverse-engineered SSA's internal processes through shared trial and error. The Form SSA-795 strategy seems to be the most powerful tool for breaking through when you get stuck, and the field office approach has worked for so many people here. Since you applied in January, you might want to wait until you hit that 60-day mark before escalating with the SSA-795 form, but definitely keep checking your MySocialSecurity account (Payment History section, not just the main status) and be aware of your birth date payment schedule. The early field office visit strategy is solid gold though - asking for a claims specialist and using the specific terminology seems to be key to getting past the front desk staff who have limited access. Keep us posted on your experience! Every story adds to the collective knowledge that's helping people navigate this broken system.

0 coins

Just wanted to add something that might help with your budgeting - when Social Security starts deducting your Part B premium, they'll also send you a "Notice of Change in Payment Amount" (usually arrives within a few weeks after the deduction starts). This notice will show your new monthly benefit amount after the Medicare deduction, so you'll have official documentation of the change for your records. Also, since you mentioned the higher premium due to income, keep in mind that IRMAA determinations are based on your tax return from 2 years prior, so if your income has changed significantly since then, it might be worth looking into an appeal or reconsideration once you get everything sorted out.

0 coins

I'm also approaching 65 and this thread has been incredibly helpful! One thing I wanted to add - if you're still working and have employer health insurance, you might be able to delay Part B enrollment without penalty. But if you're already retired and receiving Social Security like the original poster, you'll definitely want Part B to start right when you turn 65 to avoid late enrollment penalties. The coordination between Social Security and Medicare can be confusing, but it sounds like you're on the right track by enrolling on time. Make sure to keep all your Medicare enrollment paperwork together with your Social Security documents - you'll probably need to reference them later!

0 coins

This is such valuable information! I'm 62 and planning ahead for when I turn 65 in a few years. The coordination between Social Security and Medicare does seem really complicated. I'm still working full-time with good employer insurance, so it's helpful to know about the option to delay Part B. Do you know if there are any other gotchas I should be aware of when planning for this transition? I want to make sure I don't miss any deadlines or end up with penalties.

0 coins

This has been such a helpful thread! I'm also on SSDI and have been hesitant to move my savings around, but reading everyone's experiences has given me the confidence to finally open that high-yield savings account I've been researching. It's frustrating how confusing the system can be - you'd think there would be clearer guidance available about what's allowed and what isn't. The distinction between earned and unearned income makes perfect sense now that everyone has explained it, but I wish SSA made this information more accessible upfront. It's reassuring to see so many people successfully earning interest without any issues with their benefits. Thanks to everyone who shared their experiences - it really helps those of us who are newer to navigating SSDI!

0 coins

I completely agree about the lack of clear guidance from SSA! When I first started receiving SSDI, I spent hours on their website trying to find straightforward answers about what income affects benefits and what doesn't. The information is buried in dense policy documents that are hard to understand. It's almost like you have to stumble across communities like this to get real-world clarity from people who've actually been through it. I wish SSA had a simple FAQ that clearly explained "SSDI recipients can earn interest, dividends, and other unearned income without any impact on benefits" instead of making us all worry unnecessarily. At least now we know and can help each other out!

0 coins

I'm relatively new to SSDI (about 8 months now) and this thread has been incredibly enlightening! Like many others here, I've been keeping my emergency fund in a basic checking account because I was terrified that earning any kind of interest might somehow affect my benefits. The fear of accidentally doing something wrong and losing SSDI is so real when you depend on it for survival. Reading everyone's experiences - especially from those who've been successfully earning interest for years without issues - has really opened my eyes. I had no idea about the earned vs unearned income distinction, and honestly, I think SSA could do a much better job of making this information clearer and more accessible. It shouldn't take digging through forum posts to understand basic financial planning options! I'm definitely going to start looking into some high-yield savings options now. Thank you all for being so generous with sharing your knowledge and experiences - it makes such a difference for those of us still figuring this all out!

0 coins

I'm so glad this thread has been helpful for you too! It's really unfortunate that so many of us have been sitting on the same fears about earning interest when it's completely allowed. I was in the exact same boat - keeping money in checking earning basically nothing because I was scared of triggering some kind of review or penalty. The anxiety around accidentally messing up SSDI is so real, especially when the official information is so hard to parse through. It's amazing how much clearer everything becomes when you hear from actual people who've been successfully doing this for years. I think what I've learned most from this discussion is that we shouldn't let fear of the system prevent us from basic financial planning - within reason, of course. Thanks for adding your perspective, and good luck with finding a good high-yield account!

0 coins

I'm a retired firefighter dealing with the same GPO nightmare! Been married 31 years and my wife has been collecting Social Security since 2019. My pension is about $3,100/month so I won't see any spousal benefits until probably 2028 based on these calculations. What really gets me is that I paid into Social Security for 12 years before joining the fire department, but because my pension doesn't have SS taxes, I get penalized twice - once with GPO on spousal benefits and again with WEP on my own benefits from those early working years. The system is broken! At least this thread helped me understand the timeline better than any government website I've found. Going to start gathering my documents now so I'm ready when the time comes.

0 coins

I completely understand your frustration! The double penalty with both GPO and WEP is so unfair - you paid into Social Security for 12 years but get penalized because of your fire department pension. It's crazy that public servants who risked their lives get treated this way by the system. At least with your pension amount, you should start seeing some spousal benefits in 2028 when the GPO reduction drops to just 1/5 of your pension. That's still a long wait, but better than nothing! Have you looked into whether there are any firefighter advocacy groups that might have additional resources or be pushing for further reforms? Sometimes the unions have benefits counselors who really understand these rules.

0 coins

I'm a newer member here but have been following all these GPO discussions with great interest. My situation is a bit different - I'm 68 and worked as a county clerk for 25 years with a pension that didn't pay into Social Security. My husband passed away last year and I've been trying to figure out if I can get survivor benefits under the new law changes. From what I'm reading here, it sounds like the same GPO phase-out applies to survivor benefits too, not just spousal benefits? My pension is $1,800/month and my husband's Social Security was $2,200/month. Does anyone know if the calculations work the same way for widow benefits? I've been living on just my pension since he passed and could really use some clarity on this. Thanks to everyone sharing their knowledge - this community has been more helpful than months of trying to get answers from SSA directly!

0 coins

Yes, the GPO phase-out applies to survivor benefits as well! The calculation works the same way - they reduce your survivor benefit by a fraction of your pension each year. With your numbers ($1,800 pension and husband's $2,200 benefit), here's roughly what you might expect: In 2025, you'd get $2,200 minus $1,440 (4/5 of $1,800) = $760/month. That's actually a decent amount right now! By 2029, you'd get the full $2,200 survivor benefit. You should definitely apply as soon as possible since you might be eligible for benefits immediately, unlike spousal benefits which are often completely eliminated in the early years. I'm sorry for your loss, and I hope you can get some financial relief soon.

0 coins

AstroAce

I'm new to this community but not to SSA frustrations unfortunately! I went through something almost identical when I applied for my retirement benefits. What I discovered is that their computer system literally has "telephone" as the default setting, and even when staff manually change it to "in-person," sometimes the system reverts back overnight or during their daily processing updates. It's maddening! The secure messaging route that others mentioned really is your best bet - I had success with that approach when I explained that I had complicated work history documentation that required original document review. Make sure to save screenshots of your secure message and their response for your records. Also, if you know anyone who works in a Congressional office or even a state legislator's office, they often have "back door" contact methods for SSA that can bypass the normal phone tree nightmare. Don't give up - you deserve the in-person service you specifically requested!

0 coins

Welcome to the community! Your explanation about the system defaulting to "telephone" and sometimes reverting overnight really helps me understand what might have happened. That's such a frustrating technical glitch, but at least it explains why the staff member seemed confident about changing it when I was there. I'm definitely going to follow everyone's advice about the secure messaging route and make sure to save screenshots like you suggested. It's also great to know about the Congressional/state legislator office contacts as a backup - I never realized local government offices had those kinds of connections with federal agencies. Thanks for the encouragement and for sharing your experience! This community has been incredibly helpful in giving me multiple strategies to try.

0 coins

I'm a newcomer here but unfortunately not new to SSA appointment issues! I just went through something very similar last month when applying for my retirement benefits. What I found most helpful was being extremely specific in my secure message about WHY I needed in-person service. Since you mentioned WEP calculations, that's actually a perfect reason - those pension offset calculations are genuinely complex and SSA staff know they require careful document review that can't be done properly over the phone. In my secure message, I wrote something like "I specifically requested in-person service on [date] because my WEP pension documentation requires original document verification that cannot be adequately reviewed during a telephone appointment." I also mentioned the exact window number and approximate time of my visit. They responded within 2 days and switched me back to in-person. The key is making it clear this wasn't just a preference but a legitimate need based on the complexity of your case. Don't let their system error derail your retirement application!

0 coins

Prev1...102103104105106...836Next