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Just wanted to add another perspective - I successfully got TWC benefits after quitting due to harassment from a coworker that management refused to address. The key was showing a clear pattern of escalation and documenting EVERY attempt to get help. What really helped my case was keeping a detailed log with dates, times, and witnesses for each incident. I also saved every email exchange with HR and my supervisor. When I had my determination interview, I was able to give specific examples like "On January 15th, I emailed HR about incident X, on January 22nd I followed up, on February 3rd I met with my supervisor about it" etc. The process took about 6 weeks total including the appeal, but I got approved and received back pay for all the weeks I had requested. Don't give up if you get initially denied - the appeal process is where you really get to present your case properly!
This is really encouraging to hear! I'm definitely going to start keeping a detailed log like you mentioned. Did you have any issues with your employer contesting your claim? I'm worried my old company might try to make me look bad during their side of the investigation.
Yes, my employer definitely contested it! They claimed I never reported the harassment and that I was a "problem employee" who quit without notice. That's exactly why having all that documentation was so crucial - I was able to submit copies of every email, meeting request, and HR complaint I had made. During the appeal hearing, their story completely fell apart when I presented timestamped evidence of my multiple attempts to resolve the issues. Don't worry about them trying to make you look bad - just focus on having solid documentation of your efforts to address the hostile environment through proper channels before quitting.
I went through something very similar about 8 months ago and was able to get approved for benefits after quitting due to a hostile work environment. The fact that you have email evidence of reaching out to management multiple times and getting no response is actually really strong documentation for your case. A few things that helped me specifically: - I created a chronological timeline of every hostile incident along with my attempts to resolve them - I included screenshots of all emails and any responses (or lack thereof) from management - During my determination interview, I emphasized that I made "good faith efforts" to resolve the situation through proper channels before quitting TWC will likely deny you initially - that happened to me too. But during the appeal process, I was able to present all my evidence to a hearing officer who understood that I had genuinely tried to work within the system before quitting. The whole process took about 7 weeks from filing to final approval, but I did get back pay for all those weeks. Don't let anyone discourage you from filing. Yes, the bar is high for "good cause" quits, but your situation sounds like it has the key elements TWC looks for. Good luck!
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UPDATE: The money hit my account this morning (Wednesday)! Showed as pending last night around 11pm and was available when I woke up. Thanks again for all the help everyone!
Awesome! Glad it worked out for you! 👍
That's great news! Perfect timing too since your bills are due Friday. Thanks for updating us - this confirms the typical Sunday to Wednesday timeline that others mentioned works pretty consistently.
Great to see everything worked out smoothly for you! This is really helpful for future reference. The Sunday request → Tuesday pending → Wednesday available timeline seems to be the most consistent pattern for BofA customers based on what everyone's shared here. It's also a good reminder to always double-check your work search activities are properly documented before submitting your request to avoid any unexpected delays.
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Oof, been there done that. TWC and their mysterious ways 🔮 Hang in there OP, hopefully it's just a glitch in the matrix
I had something similar happen to me a few months ago. It turned out I had missed answering one of those weekly certification questions correctly - I think it was the one about being "able and available" for work. Even though I thought I answered everything right, apparently there was some discrepancy. My advice: go back through your last few weekly certifications and double-check every single answer. Sometimes it's something really small like saying you worked a day when you meant to say you didn't, or vice versa. Also check if there are any pending issues in your account that might not be showing up prominently. If you can't find anything obvious, definitely call them. The wait times are brutal but it's really the only way to get a real answer about what's going on with your claim.
This is super helpful advice! I never thought to go back and check my weekly certifications that carefully. You're probably right that it could be something small like that. I'm going to go through them with a fine-tooth comb before I try calling. Thanks for sharing your experience!
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Guys, I think I figured out why this happens sometimes. If your benefit year is ending soon, the system might glitch and show $0 even if you have weeks left. Worth asking about when you call!
Oh that's interesting! My benefit year does end next month. I'll definitely bring this up when I finally get through. Thanks for the tip!
Good catch! This happened to me too, and it was exactly because of the benefit year ending. They had to manually adjust it.
This happened to my sister a few months back! Turned out there was an issue with her weekly certification that flagged something in the system. Even though she answered all the questions correctly, some automated check triggered and zeroed out her payment. The rep she spoke to said it happens more often than you'd think. Make sure to ask them to review your most recent certification answers when you call - sometimes they can see what triggered the flag and fix it right away. Hope you get it sorted soon! 🙏
That's really helpful to know! I never would have thought to ask them to check my certification answers. I always worry I'm missing something when I fill those out each week. Did your sister have to do anything special to prevent it from happening again, or was it just a one-time glitch?
Nathaniel Mikhaylov
Congratulations Miranda! This is such great news and really helpful for others who might face similar situations. Your case perfectly illustrates why it's so important to distinguish between "unable to work due to pregnancy" vs "able to work with restrictions but employer can't accommodate." The fact that you kept documenting everything and persisted in explaining your situation clearly made all the difference. Enjoy that well-deserved backpay relief!
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Hannah Flores
•This is such an encouraging outcome! As someone new to this community, I really appreciate seeing how everyone came together to help Miranda navigate this complex situation. It's also reassuring to know that TWC can make the right decision when the facts are presented clearly. The distinction between being unable to work versus being able to work with accommodations that the employer won't provide is so important - I'll definitely remember that if I ever face a similar issue. Thanks for sharing the update and congratulations on your approval!
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Emma Davis
What a relief to see this positive outcome! Your case is a perfect example of why persistence and clear documentation matter so much with TWC claims. I've seen too many people give up when they get that initial confusing call from an adjudicator, but you stuck with it and got the right result. The key takeaway for anyone reading this is exactly what you experienced - being able and available to work with medical restrictions is very different from being unable to work entirely. Your employer's inability to accommodate doesn't make you ineligible for benefits, it actually supports your claim. Thanks for taking the time to update us with the good news - it gives hope to others dealing with similar situations!
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