Another tip regarding your first payment - if you've selected direct deposit, make sure your banking information is entered correctly. If there's any error, it will default to a TWC debit card which can take an additional 7-10 days to arrive by mail. Double-check your direct deposit details in your TWC account to avoid delays with that first lump sum payment.

Just wanted to add from my recent experience - when you do get that first big payment, don't forget that taxes aren't automatically withheld unless you specifically request it during your application. I learned this the hard way when I got a big tax bill the following year. You can choose to have 10% federal tax withheld from each payment, or handle it yourself, but definitely plan for it either way. The last thing you want is to spend that whole first payment and then owe the IRS later!

I'm so sorry you're going through this - what an absolutely stressful situation! Unfortunately, you're not alone in this nightmare. TWC has been sending out these overpayment notices to thousands of people who received COVID benefits in 2021, often with very little explanation. The most critical thing right now is to file your appeal within 14 days of the date on the determination letter - this deadline is non-negotiable and you lose your rights if you miss it. Start gathering every piece of documentation you have from 2021: your husband's layoff notice from the hotel, his employment history, any correspondence with TWC, payment request confirmations, and especially try to find the original eligibility determination letter TWC sent approving his benefits. In your appeal, specifically request a detailed explanation of exactly which eligibility criteria they now claim he didn't meet, and argue that he followed all the rules that were in place during the pandemic (not current rules applied retroactively). Also request a "waiver of overpayment recovery" based on equity and good conscience - TWC can waive repayment if it wasn't your fault and would cause extraordinary hardship. Many people in this community have successfully fought similar cases, especially when they can prove they acted in good faith under the pandemic rules. Don't let them intimidate you into accepting this without a fight - your husband deserved those benefits during an unprecedented crisis. Keep us posted on how it goes!

I'm so sorry you're dealing with this nightmare - it's absolutely infuriating that TWC is targeting people who legitimately needed help during the worst economic crisis in decades! I've been following these overpayment cases closely in this community, and unfortunately your situation is becoming all too common. The silver lining is that many people ARE successfully fighting these demands, especially when they can prove they followed all the pandemic-era rules that were actually in place at the time. The 14-day appeal deadline everyone is mentioning is absolutely critical - make sure you don't miss it! While you're gathering documentation, also look for any emails or letters from TWC from 2021 that confirmed your husband's eligibility. The fact that he worked at the same hotel for 6 years before being laid off due to the tourism collapse should work strongly in your favor - that's exactly the kind of legitimate pandemic job loss these benefits were designed for. One thing I'd add to all the great advice here: when you file your appeal, consider also requesting all records TWC has regarding your husband's claim. Sometimes they're basing these overpayment decisions on incomplete or incorrect information in their system. The burden should be on them to prove he wasn't eligible, not on you to prove he was - especially since they already made that determination years ago when they approved and paid the benefits. Stay strong and don't let them bully you into accepting this without a fight. Your husband deserved those benefits during an unprecedented crisis, and this community is here to support you through the appeal process!

TWC is SO INCONSISTENT with this stuff. My friend helped at her old job after a fire (unpaid) and had zero issues. Meanwhile, I know someone else who did basically the same thing and TWC put a fraud alert on his account! The difference? Documentation. Get EVERYTHING in writing. And when you talk to TWC, ask them to note EVERYTHING in your file. The person who got the fraud alert couldn't prove he wasn't being paid because it was all verbal agreements. Don't make that mistake!

I went through something very similar last year after helping my neighbor's small business clean up after a storm. The key is being very specific about the nature of your help when you talk to TWC. Don't just say you were "helping out" - explain that you were doing unpaid volunteer disaster recovery work with no employment relationship. I had to submit a letter from the business owner stating: 1) I was not an employee during this period, 2) I received no compensation of any kind, 3) The work was voluntary disaster cleanup assistance, and 4) There was no expectation of future employment based on this help. Also, keep records of exactly when you helped and what you did. TWC eventually cleared it up, but it took about 2 weeks and temporarily froze one payment. The investigator told me that if I had reported it upfront as volunteer disaster work, there wouldn't have been any issue at all. Live and learn!

Just to follow up on my earlier comment - make sure you continue filing your payment requests until TWC officially tells you to stop, even after starting your new job. This ensures the system processes everything correctly. Report your hours accurately, and the system will determine if you're eligible for any partial benefits. And definitely make sure any weeks you were fully unemployed before starting this job get processed. Sometimes there are delays in the system, but you're entitled to those benefits for weeks you had no income. Best of luck with the new position!

I totally get the stress you're going through! I was in a similar spot last year - got a job that barely covered my basic expenses while still drowning in past due bills. One thing that really helped me was contacting local churches and nonprofits. Even if you're not religious, many churches have emergency assistance funds for things like utility bills and rent. The United Way in most Texas cities also has a hardship fund you can apply for online. Also, if you have kids in school, definitely reach out to the school counselor about back-to-school supplies. Most districts have programs where they can help with backpacks, clothes, shoes, etc. Some even have food pantries for families. It's frustrating that the system doesn't account for cost of living when you're working full-time at low wages, but you're doing the right thing by working and looking for additional resources. Hang in there - it does get better once you get a few steady paychecks and can start climbing out of the hole!

I was in your exact situation back in November. The payments just stopped with no explanation. Turns out they were doing a quarterly review of my claim (they do this routinely) and something flagged their system. I don't even know what it was, but once I finally got someone on the phone they fixed it right away. I wasted about 3 weeks trying to call them myself before I finally got through. So annoying but hang in there!

So glad to hear you got this resolved! For anyone else reading this who might be dealing with similar issues, here are a few additional tips that might help: 1. Always screenshot your payment request confirmations - sometimes the system glitches and doesn't record that you submitted one 2. Keep detailed records of all your work search activities with dates, company names, and contact info in case they audit your searches 3. If you move or change phone numbers, update BOTH your TWC account AND your ID.me account immediately 4. Check your correspondence tab at least twice a week - don't rely on email notifications The system definitely has its problems, but most payment holds can be resolved once you figure out what triggered them. Don't give up - you're entitled to those benefits if you qualify!