Glad you're getting on track! One more thing - when you do your first payment request, have your bank account information ready for direct deposit setup if you haven't done that already. It's much faster than waiting for a debit card or paper check.

Just wanted to add that you should also check if your employer contested your claim or if there are any pending issues on your account. Log into your TWC portal and look for any flags or notices. Sometimes there can be delays or holds that aren't immediately obvious from your approval letter. Also, if you had any severance pay or vacation payout from your warehouse job, make sure to report that accurately when you do your payment requests - failing to report income can cause major problems later. Good luck with everything!

I'm in a very similar situation - filed my appeal in late January and still nothing after almost 3 months. The worst part is the financial stress while waiting. I've had to move back in with family and pick up gig work just to survive. What really gets me is that they can deny your claim in like 2 weeks, but then take 4-6 months to hear your appeal! The system is completely backwards. I'm definitely going to try calling that Appeals number at 8 AM like someone mentioned. Brooklyn, have you been able to find any temporary work while waiting, or are you just stuck in limbo like the rest of us?

I'm so sorry you're going through this - the waiting is absolutely brutal and the financial stress makes it even worse. I went through a similar situation last year (appeal took about 18 weeks) and here are a few things that helped me: 1. Definitely call that Appeals line at 512-463-2800 first thing at 8 AM - I had much better luck getting through to them than the main TWC number 2. Document EVERYTHING - every call you make, confirmation numbers, dates, etc. It'll be helpful for your hearing 3. Keep requesting payment every two weeks no matter what - this is crucial for getting backpay when you win 4. Check both your online TWC inbox AND physical mail regularly - sometimes hearing notices only go one way The system is definitely broken and these delays are ridiculous, but don't give up! Many people do win their appeals, especially when they have good documentation like you mentioned. The backpay when it finally comes through will include everything from when you first filed. Hang in there - I know it's incredibly stressful but you're doing everything right by staying on top of it and gathering your evidence.

I'm in week 4 of pending status myself, so I feel your pain! One thing that helped me was filing a complaint through the TWC website under "File a Complaint" - not sure if it actually speeds things up but at least it creates a paper trail showing you're actively trying to resolve the issue. Also, I've been keeping a detailed log of all my attempts to contact them (dates, times, what happened) in case I need to escalate this later. The financial stress while waiting is real - have you looked into your local food bank or utility assistance programs? I know it sucks having to consider those options when you've paid into unemployment insurance, but sometimes you gotta do what you gotta do to get through this bureaucratic nightmare. Hang in there!

I'm going through the exact same thing - 6 weeks pending with no employer response! What's really frustrating is that I called my former employer directly to ask if they received anything from TWC, and they said they never got any notice at all. Makes me wonder if TWC even sent it to the right address or if it got lost in their system somehow. I ended up having to provide my HR contact's direct email and phone number through the TWC portal, but still no movement. The financial stress is getting overwhelming - I've already had to ask family for help with rent. At this point I'm convinced something is broken in their notification system because how can this many employers just be ignoring TWC notices? Really considering the state rep route that @Chris Elmeda mentioned because this can't be normal processing time.

Congratulations on getting through to TWC! That's a huge relief. I'm a veteran myself and went through something similar when I transitioned out. One thing I'd add - if you haven't already, make sure you're registered with your local workforce center and consider reaching out to a Veterans Service Organization (VSO) in your area. They often have staff who understand the UCX system and can advocate for you if you run into any more issues. The American Legion and VFW both have people who deal with this stuff regularly. Also, once you start receiving payments, keep detailed records of everything - TWC has been known to have "computer glitches" that can mess up ongoing claims. Best of luck with your transition to civilian life!

Hey Amina! I'm a veteran who went through almost the exact same thing when I got medically discharged from the Marines in 2023. The whole UCX process is honestly a nightmare - those contradictory letters had me thinking I was losing my mind! What really helped me was keeping a detailed log of every interaction (dates, times, what was said) because TWC's system doesn't always sync up properly. Also, if you're not already doing it, make sure you're requesting payment every single week even with the $0 showing - I missed one week thinking "what's the point" and it caused issues later when my backpay was calculated. The 7-10 business days timeline sounds about right based on my experience. Hang in there - the waiting sucks but once it gets resolved you'll get all your backpay at once. Feel free to reach out if you run into any other issues during this process!

I tried Claimyr (claimyr.com) last month when I had a similar issue with my TWC claim, and they got me through to a live person pretty quickly. Worth checking out if you're still struggling to reach someone. The agent I talked to explained that in Texas, you need to report self-employment on your initial claim because it affects your base period calculations. The good news is that they can add it retroactively.

Just to clarify some confusion I'm seeing in the comments: TWC treats self-employment differently than regular W-2 employment when calculating your initial benefit amount. Self-employment income typically doesn't count toward your base period wages that determine your weekly benefit amount (WBA), but you still must report any current self-employment earnings during your payment requests. However, it's crucial to disclose all types of work on your initial application for accuracy. Then during each payment request, report all earnings before taxes for that week. If your weekly DoorDash earnings are less than your WBA, you'll receive partial benefits equal to your WBA minus a portion of your earnings.