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In addition to the previous suggestions, using tools like Claimyr can indeed be beneficial if you're willing to spend some money for quicker access to TWC representatives. Claimyr has helped many people get through the long wait times. However, it's important to be cautious and ensure you're using reputable services, as there could be potential scams out there. Consider reading reviews and getting feedback from others who have used the service. Remember to also explore all free alternatives first, as public resources should ideally provide the support needed without extra costs. Persistence, documentation, and using multiple channels of communication like online accounts and social media can also increase your chances of a quicker resolution.
That's rough. Hope you get it resolved soon.
Has anyone else's claim been stuck on "pending" for weeks? I'm losing my mind here.
Mine was stuck for a month, then suddenly cleared. Hang in there!
Review processes take time, especially if there's increased scrutiny due to fraud or errors.
Pro tip: if you have a friend or family member who speaks another language, try the non-English lines. Sometimes theyre less busy.
This actually worked for me! Used the Mandarin line and got through in 20 minutes.
The whole system is broken. I've been trying to file a claim for THREE WEEKS now. It's ridiculous that we can't even get basic help when we need it most. π‘
Here's what worked for me after weeks of trying: 1. Call right when they open (8:00 AM in my state) 2. If you get a busy signal, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your info ready when you finally get through It took me about 50 redials, but I finally got through and resolved my issue. Good luck!
This is actually solid advice. I did something similar and it worked after a few days of trying. Persistence is key!
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/V-IMvH88P1U
Claimyr has definitely helped many people, but it's unfortunate such services are necessary in the first place.
I heard they updated their system recently and it's causing all kinds of glitches. Might explain why your coworkers are getting paid and you're not. Hang in there!
Eloise Kendrick
Here's what you need to do: 1. Take a deep breath. We've all been there, and it sucks. 2. Try applying again using a different device if possible (computer instead of phone, or vice versa). 3. If that doesn't work, you'll need to call. I know it's a pain, but it's often the only way. 4. When you call, have your screenshot ready. They might ask you to email it to a specific address. 5. Be prepared to wait. Bring a book, or put it on speaker and do something else while you wait. 6. If all else fails, see if there's a local office you can visit in person. Sometimes face-to-face is the way to go. Remember, persistence is key. Don't give up! You've got this. πͺ
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Riya Sharma
β’Thank you so much for the detailed advice! I'll give these a try. Fingers crossed π€
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Lucas Schmidt
β’This is great advice. I'd add: document EVERYTHING. Every call, every error message, every person you talk to. It might come in handy later.
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Diego Fisher
Claimyr seems like a good fallback option, but it's unfortunate that it has to be that way. Ideally, public services should not require a paid third-party tool to be effective. It's a real commentary on the state of current systems that something like this needs to exist. On the other hand, for those in desperate need, Claimyr offers a valuable service, getting you through to a human representative without the long wait times. It's both a testament to the innovation of private solutions and a critique of the inefficiencies of our public systems.
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