PA UC claim showing 'no employment history' error despite seeing my job listed - summer school staff confused

I had this EXACT issue last summer! The 'no employment history' error usually happens when there's a mismatch between how your employer reports your wages to the state and how you entered your work info. For school staff, there's also a special category PA UC uses for educational employees that sometimes causes problems. You need to upload your last 4 pay stubs from the school district to verify your employment - just having the info showing in the system isn't enough when this error happens. Log in to your dashboard, go to 'Upload Documents' and select 'Employment Verification' as the document type.

same thing happened to my cousin. took like 3 weeks to get fixed cuz the school reported her differently or somethin. good luck!

I work at a school too and the UC system is AWFUL with school employees!!! They constantly mess up our claims because they think we're all teachers who get paid over summer! I had to call like 50 times last year and when I finally got through they told me my employer hadn't verified my layoff even though I submitted everything correctly. The whole system is designed to delay payments and hope people give up!!

Seasonal school employees often face issues because the PA UC system flags educational institution claims for additional review. Here's what's likely happening: 1. You need to prove you're not a professional employee (teacher/administrator) who receives reasonable assurance of returning in fall 2. The "no employment history" error specifically means the wage records UC is pulling from tax records don't match what you entered 3. You need to upload: - Last 4 pay stubs - Letter from your school district showing your position classification - Document showing your seasonal/temporary status Make sure you continue filing your weekly claims while this is being resolved so you'll receive backpay once fixed. This is a common issue for cafeteria, janitorial, and bus staff at schools during summer.

When I had issues with my claim and couldn't get through to anyone at UC, I found this service called Claimyr that got me connected to an actual agent without the endless busy signals. Their website is claimyr.com and they have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 It was the only way I could get my claim straightened out after weeks of trying. The agent I spoke to immediately saw what was wrong with my claim and fixed it while I was on the phone. Worth checking out if you're desperate to get this resolved!

I'm going through the EXACT same thing right now!!! Also a school cafeteria worker (3 years at middle school). Did uploading your pay stubs actually work? I uploaded mine 5 days ago and my claim still shows that stupid "no employment history" error. Did anyone actually reach a human being at UC? I'm literally about to lose my mind!

One more important thing I forgot to mention - for school employees, there's a specific section in your claim called "Educational Employee Information" that you need to complete. It asks if you work for an educational institution and if you have reasonable assurance of returning. Many cafeteria and support staff miss this section which causes the system to flag the claim. You can add this info by going to your dashboard, selecting "Manage Claim Information" and then "Update Educational Employee Status.

Update on the process timing: I've helped several clients with this exact issue. After submitting your pay stubs and employment verification documents, the average resolution time is 10-14 business days. The key is ensuring you've selected "Employment Verification" as the document type when uploading. Also, send a message through the UC portal specifically mentioning: "Support staff at educational institution without reasonable assurance of continued employment requesting expedited review of employment verification documents submitted on [date]." This specific wording helps route your case to the correct department.

Quick update: I tried the Claimyr service mentioned above and actually got through to a PA UC agent this morning! They explained that my employer (the school district) reported my income under a different employer ID number than what was in their system from previous years. The agent was able to link the accounts while I was on the phone and remove the "no employment history" flag. They said my payments should process within 2-3 business days and I'll receive everything I'm owed from the weeks I've been filing. Such a relief! Thanks everyone for your help!

Congratulations on getting this resolved! This is such valuable information for other school employees facing the same issue. I'm a bus driver for our district and I've been dreading filing my summer claim because I've heard so many horror stories. It's good to know that the Claimyr service actually works - I was skeptical about paying for something like that but it sounds like it was worth it to get through to someone who could actually fix the problem. Question for you: did the agent mention anything about preventing this from happening next year? I'm wondering if there's something we can do proactively when we file to avoid the employer ID mismatch issue.

This is exactly why I tell everyone to document EVERYTHING when dealing with PA UC as a school employee. I'm a maintenance worker at our district and went through something similar two summers ago. What saved me was keeping screenshots of my claim status, copies of all documents I uploaded, and notes from every phone call attempt. For anyone still dealing with this - besides uploading pay stubs, also request a "separation notice" or "layoff verification letter" from your HR department that specifically states you're a support staff member without reasonable assurance of employment. Some districts will provide this automatically, others you have to ask. Having that official document from your employer can speed up the review process significantly. Also, if you're using the Money Network card for payments, make sure your card is active and hasn't expired. I had a friend whose payments got delayed an extra week because her card had expired and she didn't realize it. Small thing but it can add to the stress when you're already waiting!

As someone who's been through this nightmare with PA UC as a school custodian, I want to add one more crucial tip that saved me last year. If you're still having issues after uploading documents and can't get through by phone, try contacting your state representative's office. I know it sounds crazy, but they have a constituent services department that can actually get UC to respond quickly. I called my rep's office after 3 weeks of the same "no employment history" error, and within 2 days someone from UC called me directly to resolve it. Apparently state legislators' offices have a special line to UC for constituent issues. You just need to explain that you're a school employee having problems with your unemployment claim and they'll submit an inquiry on your behalf. It's frustrating that it takes political intervention to get basic customer service, but when you're facing mortgage payments and bills, you use whatever works. Don't feel bad about using this option - your tax dollars pay for both UC and your representative's office, so you deserve help from both!

This thread has been incredibly helpful! I'm a school secretary who just started dealing with this same "no employment history" error after filing my summer claim last week. Reading through everyone's experiences, it seems like there are multiple potential solutions: 1. Upload pay stubs and employment verification documents 2. Use the Claimyr service to actually reach a human 3. Request a separation notice from HR 4. Contact your state representative's office as a last resort What really strikes me is how common this issue is for school employees, yet PA UC doesn't seem to have streamlined the process at all. Every summer we go through the same problems! I'm going to start with uploading my pay stubs today and requesting that separation letter from our HR department. If that doesn't work within a week, I'll try the Claimyr service. It's frustrating to potentially pay for a service to access something that should be free, but missing mortgage payments would cost way more than whatever they charge. Thanks to everyone who shared their experiences - it's reassuring to know this can actually be resolved, even if it takes some persistence!

I'm a school bus driver and just want to thank everyone for this incredibly detailed thread! I've been putting off filing my summer claim because I heard so many horror stories, but reading through all these solutions gives me confidence that I can handle whatever issues come up. The fact that this "no employment history" error is so common for school employees really shows how broken the system is. It's 2024 and they still can't properly handle seasonal school workers who file every single summer! But I'm grateful for communities like this where we can help each other navigate these problems. I'm going to follow Eleanor's approach - file my claim this week and immediately upload my pay stubs and request a separation letter from HR. Having a clear action plan makes this so much less stressful. If anyone else runs into issues after trying these solutions, definitely save this thread because there's basically a complete troubleshooting guide here now!

As a new school employee who will be filing for summer UC for the first time this year, this entire thread has been incredibly eye-opening and honestly a bit scary! I'm a newly hired paraprofessional at our elementary school and had no idea that school employees faced such specific challenges with the unemployment system. Reading through everyone's experiences, it sounds like the "no employment history" error is almost inevitable for first-time filers from schools. I'm definitely going to be proactive and follow the strategies outlined here - uploading pay stubs immediately, getting that separation letter from HR, and keeping detailed records of everything. One question I have: for those of you who have been through this process multiple times, do you find it gets easier in subsequent years once your employment history is established in their system? Or do you still run into the same issues every summer? I'm trying to set realistic expectations for what this process will be like long-term. Thanks to everyone who shared their experiences - this community knowledge is invaluable for newcomers like me who would otherwise be going into this completely blind!

This thread is absolutely incredible - thank you everyone for sharing your experiences! I'm a school librarian who's been avoiding filing my summer claim because I heard nightmare stories, but now I feel like I have a complete roadmap to follow. What really stands out to me is how this "no employment history" error seems to be a systemic issue that PA UC hasn't addressed despite affecting so many school employees every single summer. It's frustrating that we have to become experts in workarounds just to access benefits we're entitled to! I'm planning to file next week and will immediately upload my pay stubs, request a separation letter from our district HR, and keep detailed documentation of everything. The tip about contacting your state representative's office is something I never would have considered but makes total sense as a last resort option. One thing I'm curious about - has anyone tried reaching out to their local school employee union about this issue? It seems like this affects enough school workers that it might be worth the union advocating for systemic changes to how PA UC handles educational institution claims. Just a thought, but collective action might be more effective than all of us individually fighting the same battles every summer!

As a school crossing guard who's been through this exact situation multiple times, I want to add another important tip that hasn't been mentioned yet. If you're still having trouble after uploading documents and can't reach anyone through normal channels, try filing a complaint with the Pennsylvania Department of Labor & Industry's Bureau of Workers' Compensation Appeals. They have an online complaint system specifically for UC issues, and while it's not as fast as getting someone on the phone, they're required to respond within a certain timeframe. I used this method two summers ago when I was stuck in limbo for over a month with the same "no employment history" error despite uploading everything correctly. What's really helped me in recent years is creating a "summer filing checklist" that I follow religiously: 1) File claim, 2) Immediately upload last 4 pay stubs, 3) Request separation letter from HR within 24 hours, 4) Send message through UC portal explaining I'm educational support staff without reasonable assurance, 5) Keep weekly screenshots of claim status. Being this systematic has cut down my resolution time from weeks to just a few days in most cases. Also want to echo Katherine's point about union involvement - this really should be a collective advocacy issue. The fact that we're all dealing with the same broken system every summer is unacceptable!

This thread has been absolutely invaluable! I'm a school janitor who just started my third year filing summer UC claims, and I wish I had found this information during my first year when I struggled for almost 6 weeks with various issues. I wanted to add one more resource that helped me last year: the PA CareerLink offices sometimes have staff who are specifically trained on unemployment issues and can provide in-person assistance. When I was completely stuck, I went to my local CareerLink and they actually called PA UC while I was there and helped advocate for my case. The staff member knew exactly what questions to ask and what information to provide. It's not available everywhere and you need to make an appointment, but it's worth checking if your local CareerLink offers this service. Having someone knowledgeable sitting next to you while dealing with UC can make a huge difference, especially if you're not comfortable navigating the system on your own. Also want to emphasize what others have said about documenting everything - I keep a simple spreadsheet with dates, actions taken, and any reference numbers from calls or uploads. When I finally did get through to someone last year, having all that information organized made the call so much more productive. The agent could see exactly what I'd already tried and when, which helped them resolve my issue faster. Thanks to everyone for building such a comprehensive resource here!

This thread has been incredibly helpful - thank you all for sharing your experiences! I'm a school aide who's been working at our elementary school for two years and will be filing my summer UC claim for the third time next week. Reading through everyone's solutions, I'm struck by how prepared I feel now compared to my first year when I had no idea what to expect. The "no employment history" error hit me in year one and I panicked, not knowing it was such a common issue for school employees. I'm definitely going to follow the proactive approach several people outlined: file the claim and immediately upload pay stubs, request a separation letter from HR, and send that specific message through the UC portal about being educational support staff without reasonable assurance. Having all these backup options (Claimyr, state rep office, CareerLink assistance) also gives me confidence that if issues do arise, there are multiple paths to resolution. One question for those who've used the Claimyr service - roughly what does it cost? I want to budget for it as an option since my experience has been that the regular UC phone lines are basically useless during peak summer filing season. Sometimes paying a reasonable fee is worth it to avoid weeks of stress and uncertainty about when payments will come through. This community knowledge-sharing is exactly what school employees need - we shouldn't have to figure out these systemic issues individually every summer!