Pennsylvania Unemployment

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Just wanted to add my experience as someone who went through this recently - I also filed by phone on a Thursday and was confused about the timing. The agent I spoke with wasn't super clear either, but I did file that first Sunday and it worked out fine. One tip that helped me: when you do log in on Sunday, the system will show you exactly which week you're certifying for, so you'll be able to confirm it's the right timeframe. Also, keep notes of when you file each week - I started a simple calendar reminder because it's easy to lose track of the Sunday deadline when you're dealing with job searching stress. Good luck with everything! The first few weeks are always the most confusing but it gets easier once you get into the routine.

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This is really reassuring to hear from someone who just went through the same thing! I like your idea about keeping calendar reminders - with everything going on with job searching, I can definitely see how easy it would be to forget the Sunday deadline. Thanks for the tip about the system showing which week you're certifying for too - that should help confirm I'm on the right track.

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I went through this exact same situation about 6 months ago! Filed my initial claim on a Thursday and was totally confused about the timing. The agent I spoke with mentioned backdating but didn't really explain what that meant for my weekly filing schedule. You should definitely file THIS Sunday - don't wait! The backdating just means your benefit week started the previous Sunday, but you still need to certify for that week. I made the mistake of overthinking it and almost waited, but thankfully I found some posts here that convinced me to file on schedule. One thing that helped me was setting up a recurring Sunday reminder on my phone. The PA UC system is already confusing enough without missing deadlines on top of it. Also, make sure you have all your job search activities documented from the backdated week - they'll ask about that during certification. The first few weeks are definitely the hardest to navigate, but once you get into the rhythm it becomes much more manageable. Just stick to the Sunday schedule and you'll be fine!

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Thanks for sharing your experience! It's really helpful to hear from someone who went through the exact same situation. I'm definitely going to file this Sunday - everyone here has convinced me that's the right move. The recurring phone reminder is a great idea too, especially since I'm already feeling overwhelmed with everything. Quick question - when you say document job search activities from the backdated week, do they require a specific number of activities or format? I want to make sure I'm prepared for the certification questions.

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I went through this exact situation about 8 months ago and I totally understand the panic you're feeling right now. My timeline was pretty standard - got the appeal letter in early February, hearing notice came about 5 weeks later, and the actual hearing was scheduled for mid-April (so about 10 weeks total from start to finish). A few things that really helped me get through it: 1. I immediately started a "UC Appeal" folder on my phone and computer to save every single document 2. Applied for emergency food assistance through my county assistance office while waiting - they didn't count pending UC benefits against me 3. Reached out to local churches and community organizations for utility help (many have emergency funds for situations like this) 4. Most importantly - I filed every single weekly claim even when I felt like giving up The hearing itself was actually much less intimidating than I expected. It was a 20-minute phone call where the referee asked straightforward questions about why I left my job. Since you mentioned your position was eliminated, that should work in your favor - that's typically not considered misconduct. Stay strong and keep filing those weekly claims! The waiting is brutal but most legitimate claims do get approved on appeal.

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This is incredibly helpful, thank you for sharing your experience! I'm definitely going to apply for emergency food assistance - I didn't even think about that option. Can I ask what county you're in? I'm wondering if the assistance programs vary much between different PA counties. Also, when you reached out to churches and community organizations, did you just call them directly or is there a better way to find out which ones offer emergency utility help? I'm trying to be proactive since this could drag on for months.

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I'm currently going through this same exact situation and your post really resonates with me! I got my appeal letter about 10 days ago and I've been losing sleep over it ever since. From everything I've read here and my own research, it sounds like we're looking at roughly 6-10 weeks from appeal letter to actual hearing date, which is honestly terrifying when you're counting on those benefits to survive. One thing that's been helping me cope with the stress is making a daily checklist: file weekly claim ✓, organize one piece of documentation ✓, research one assistance program ✓. It makes me feel like I'm doing something productive instead of just panicking. Also wanted to mention - I called PA 211 yesterday (just dial 2-1-1) and they connected me with three local food pantries and a utility assistance program I had no idea existed. The whole call took maybe 15 minutes and gave me some backup options while we wait this out. We're all in this together! Keep filing those weekly claims no matter what and stay strong. From what everyone's saying here, if your separation was truly a position elimination, you should be in good shape once you finally get to tell your side of the story.

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I'm so glad to find others going through this same situation! Your daily checklist idea is brilliant - I'm definitely going to start doing that because the feeling of helplessness is overwhelming. It's good to know about PA 211 too, I had no idea that resource existed. I'm on day 3 since getting my appeal letter and already feeling like I'm going crazy with worry. Did the food pantries and utility assistance program have any waiting periods or were you able to get help right away? I'm trying to map out all my options in case this really does take 2-3 months to resolve. Thanks for the encouragement - it helps knowing we're not alone in this mess!

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I'm in week 6 of this exact same "under review" nightmare and finding this thread feels like striking gold! Your situation mirrors mine perfectly - straightforward layoff (restaurant closure), all documents uploaded correctly, ID.me completed weeks ago, and I've been faithfully filing weekly claims and work searches. The total communication blackout from PA UC is what's killing me - no messages, no updates, no way to know if I did something wrong or if it's just their broken system. I've called easily 100+ times and it's always the same cycle: busy signal, mysterious disconnection, or that awful hold music that cuts to nothing. Reading through everyone's experiences here, it's obvious PA UC has serious systemic problems with these invisible verification holds that we can't see on our dashboards. I'm definitely trying the 7:59am calling strategy tomorrow morning and sending that [email protected] email that multiple people have had success with. It's absolutely ridiculous that in 2025 we need a Reddit detective squad just to figure out basic information about our own unemployment claims, but I'm incredibly grateful everyone is sharing what actually works. The fact that we're all dealing with nearly identical issues really shows how fundamentally broken this system is. I'll update if either strategy gets me through to an actual human being who can explain what the hell is going on with my claim!

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Week 6 is brutal! I'm right behind you at week 4 and reading your experience gives me both hope and dread about what's ahead. The restaurant closure should be such a straightforward case but here we are playing unemployment detective just to get basic answers. I've only hit about 50 calls so far but getting the same runaround - those mysterious disconnections are the worst because you never know if it's technical issues or if they're just overwhelmed. The invisible holds thing that everyone keeps mentioning is so maddening - like how can they expect us to fix problems we literally cannot see? I'm also going to try that 7:59am calling trick tomorrow based on all the success stories here. The fact that this Reddit thread is more informative than the actual PA UC system tells you everything about how broken it all is. Please keep us updated if you get through - your restaurant closure situation might give insight for others dealing with business closures. We shouldn't have to be unemployment warriors but at least we're not suffering through this alone!

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I'm currently in week 8 of being stuck in "under review" status and this thread has been a lifesaver! Like so many others here, I've done everything correctly - completed ID.me verification, uploaded all required documents, straightforward layoff from manufacturing (plant downsizing), and I've been religiously filing my weekly claims and work search activities. The complete lack of communication is absolutely maddening - no messages, no explanation, no timeline, just endless silence while my savings disappear. I've called probably 70+ times with the usual results: busy signals, mysterious disconnections, or getting hung up on after hours of waiting. Based on all the success stories shared here, I'm definitely going to try the 7:59am calling strategy starting tomorrow morning and also send that email to [email protected]. It's both reassuring and infuriating to see that we're all dealing with these same invisible system issues - ID verification glitches, wage verification delays, employer response problems - that don't show up anywhere on our dashboards. The fact that we need to crowdsource basic information about our own state benefits is completely insane, but I'm so grateful for everyone sharing what actually works. This Reddit thread has been more helpful than the entire PA UC system! Will definitely update if I make any progress with those methods.

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I've been dealing with PA UC claims for years and wanted to share a few additional tips that might help while you're waiting for your audit to resolve: 1. Document EVERYTHING - keep screenshots of your dashboard status, save any emails/letters, and write down dates/times when you try to call 2. Check your employer's side too - sometimes they don't respond to UC's requests for information, which can delay the audit 3. If you have direct deposit set up, make sure your banking info is still current in the system 4. Consider setting up text/email alerts in your dashboard if you haven't already Also, regarding the Claims Investigation Unit that NeonNova mentioned - they typically handle these between 8am-12pm, so try calling right at 8am for better odds of getting through. The regular customer service line gets swamped but the investigation unit line sometimes has shorter wait times. Hang in there - I know 8 weeks feels like forever when you're worried about bills, but most audits do eventually resolve with back pay included.

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This is incredibly helpful, thank you! I didn't even know there was a separate Claims Investigation Unit line. I'll definitely try calling them at 8am sharp tomorrow. Quick question - do you happen to know if there's a specific number for that unit or do I just ask to be transferred when I call the main UC line? Also really appreciate the tip about documenting everything - I wish I had started doing that from day one but I'll start now.

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I'm going through something similar - my claim has been in audit status for 6 weeks now and I'm getting really anxious about it. Reading through everyone's experiences here is both reassuring and terrifying at the same time! It sounds like the timeline can vary wildly. One thing I learned from calling repeatedly is that if you press "0" multiple times during the automated menu, sometimes it will transfer you to a person faster than going through all the menu options. Also, I've had better luck calling on Tuesdays and Wednesdays rather than Mondays when everyone is trying to file their weekly claims. @StarStrider - definitely keep filing your weekly claims and work searches like others mentioned. I made the mistake of missing one week early on thinking it didn't matter during the audit and had to explain that later. Stay persistent with trying to reach someone - it's frustrating but you'll eventually get answers!

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This is so frustrating! I'm having the exact same problem - been trying to file since yesterday and getting that ridiculous "can't file until 1/15" error when it's already 1/18. I'm relatively new to the UC system (only been filing for about 6 weeks) so I wasn't sure if this was normal or what. Reading through everyone's responses here has been super helpful though. I'm definitely going to try the phone system tonight and also attempt using a different browser like someone suggested. Really glad to hear from MidnightRider that PA UC acknowledged the issue and extended the filing window - that takes some pressure off at least. Has anyone had luck getting through on the phone system today, or is it still giving the same date error?

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Welcome to the UC system - unfortunately these kinds of glitches are more common than they should be! I tried the phone system earlier today and it was still giving the same date error as the website, but that was around noon. Might be worth trying again tonight since they said they were working on a fix. Also definitely try Firefox or Edge like Liam suggested - sometimes the different browsers handle the UC website differently. Don't stress too much though, with the 3-day extension you should have time to get it sorted out. Keep us posted on what ends up working for you!

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Just experienced this same issue this morning! I've been on UC for about 4 months now and this is the first time I've seen this particular error. Like others mentioned, I tried multiple browsers and devices but kept getting the "can't file until 1/15" message. What's really helpful is seeing that PA UC has acknowledged the problem and extended the filing window - that definitely reduces the stress. I'm curious if anyone knows whether this affects the timing of when we actually receive our benefits, or if it's just a filing system glitch that won't impact payment dates? Planning to try the phone system this evening if the website is still acting up.

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Hey Keisha! I'm new to this community but have been dealing with UC issues for a while. From my experience, these filing system glitches usually don't affect the actual payment timing as long as you get your certification submitted within the extended window. The payments are typically processed on the same schedule once the system accepts your filing. Since PA UC extended the deadline by 3 days for this issue, you should still get paid on your normal schedule. Definitely try the phone system tonight - I've found it sometimes works even when the website is completely broken. Good luck getting through!

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