Pennsylvania Unemployment

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This is exactly what I needed to see! I've been pulling my hair out for the past week with the same issue after completing IDme verification. Got the "technical error" messages initially, then the username/password loop, and now I'm getting random "session timeout" errors. I tried all the browser troubleshooting steps multiple times with no luck. Reading through everyone's experiences here, it's clear this is a systemic issue with PA UC's backend not properly handling the IDme integration. The fact that so many people are experiencing identical problems after verification really shows how broken their system is. I'm definitely going to try the Claimyr service - at this point I'd rather pay a small fee than waste more weeks trying to get through their impossible phone system. Thanks Paolo for the detailed updates and everyone else for sharing your solutions. This thread is going to save me so much time and stress!

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@Lorenzo McCormick You re'describing the exact same progression I went through! Started with technical "error, then" the username/password loop, and finally random session timeouts. It s'like their system has a predictable failure pattern after IDme verification. The Claimyr route really is the way to go - I was skeptical about paying for it at first, but when you consider how much time and stress it saves, it s'totally worth it. Plus missing even one week of benefits costs way more than their service fee. Hope you get it sorted quickly!

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Lucas Schmidt

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Just want to add my experience to this thread since it might help others - I had this exact same issue last month after IDme verification on PA UC. Like others mentioned, I went through the whole cycle: technical errors, then the username/password loop, then session timeouts. What I discovered is that if you try to log in too many times while your account is stuck in that "post-verification status," it can actually make the problem worse by triggering additional security flags. I learned this the hard way after spending 3 days trying different browsers and clearing cache over and over. The key things that worked for me: 1. STOP trying to log in for at least 24 hours once you realize it's the backend flag issue 2. Use Claimyr or somehow get through to a human rep (the automated system can't fix this) 3. When you do talk to a rep, specifically mention "post-verification status flag" - it helps them understand the issue faster Also want to echo what others said - this thread should be required reading for anyone doing IDme verification with PA UC. The amount of people dealing with this shows it's not a rare glitch, it's a systematic problem with their integration. Saved me weeks of frustration reading everyone's experiences here!

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Layla Mendes

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Update: I filed my claim yesterday selecting "Lack of Work" as the reason, and it went through without any weird questions about disciplinary issues! I reported my severance as a lump sum payment and noted it covers 6 weeks. The system calculated my weekly benefit rate at $600 and said I'd have approximately a 14-week deduction period before payments would begin. Thank you all for the guidance - you saved me from making mistakes that might have delayed my claim. I'll keep filing weekly claims and documenting my job search activities in the meantime. This process is definitely not intuitive, so I appreciate the help!

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Great news! Glad it went smoothly. Remember to file your weekly certifications on time every week even during that deduction period. Set a reminder on your phone - if you miss a week, it can cause all kinds of headaches.

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Aria Park

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make sure u save the confirmation numbers every time u file weekly!!! learned that the hard way when they said i missed a week but i had no proof

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Congrats on getting your claim filed successfully! Just wanted to add a few tips from my experience with PA UC after a layoff: 1. Download the PA UC mobile app if you haven't already - it makes filing weekly claims much easier than the website 2. Keep a dedicated folder (physical or digital) with all your UC paperwork, confirmation numbers, and job search records. You never know when you might need them 3. During your deduction period, you might be tempted to skip the weekly filings since you're not getting paid - DON'T! Missing even one week can mess up your whole claim Also, 14 weeks seems like a long deduction period - double check that calculation if you can. Sometimes the system gets it wrong initially. Good luck with the job search!

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Olivia Clark

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I just wanted to add something that might help - when you're gathering information about your temp work wages, you can actually request a wage statement from PA UC that shows all the wages reported under your SSN. I learned this trick from a friend who works at the local CareerLink. You can call and ask for your "wage and benefit statement" which will show you exactly what employers have reported for you. This way you'll know for sure if you meet that 6x threshold before you even file. It can save you the anxiety of wondering whether you qualify. The number is the same one everyone complains about (the 888 number that never answers), but if you can get through, they can email or mail you this statement usually within a few days. Just another tool to help you feel more prepared before starting the application process!

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NeonNova

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This is such a helpful tip about requesting the wage statement! I had no idea you could do that. It would definitely give me peace of mind to know exactly where I stand before filing. I've been dreading calling that 888 number because of all the horror stories about wait times, but knowing there's a specific document I can request makes it feel more worthwhile. Do you happen to know if there's a specific name for this statement when you call, or should I just ask for "wage and benefit statement" exactly like you mentioned? I want to make sure I'm asking for the right thing so I don't get transferred around or confused with something else. Thanks for sharing this insider knowledge - it's exactly the kind of practical advice that makes all the difference!

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Paloma Clark

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I'm actually in a very similar situation - my benefits ran out in October 2023 and I've been doing a mix of freelance graphic design work and some part-time retail to survive. This whole thread has been incredibly enlightening! I had completely given up on the idea of reapplying because I assumed once your benefits were exhausted, that was it. Learning about the 6x rule and the hardship waiver option is huge. I'm definitely going to calculate my earnings from the past year and see if I can qualify. The job market in PA has been absolutely devastating - I've applied to probably 200+ positions and gotten maybe 5 interviews. It's crushing your spirit after a while. But seeing everyone's experiences here gives me hope that there might be another option to help bridge the gap while I keep searching. Thank you all for being so generous with sharing your knowledge and experiences - this community is a lifeline when the official systems feel impossible to navigate!

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Ella Knight

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I'm really impressed by all the detailed advice and support in this thread! As someone who's dealt with unemployment appeals (though not with Amazon specifically), I want to emphasize something that several people touched on but is worth repeating: the referee's job is to determine if you were terminated for "willful misconduct" under PA law. The key word here is "willful" - it's not enough for Amazon to show you didn't meet productivity standards. They have to prove you DELIBERATELY failed to meet standards despite knowing what was expected and receiving proper warnings. With only one coaching session and no documented progressive discipline, they're going to have a really hard time proving willful misconduct. Also, @Malik Robinson, make sure you're prepared to explain the timeline of your medical issues in relation to your performance. If your back problems started affecting your work and you informed management but they failed to provide accommodations or consider your medical limitations, that could actually shift the burden back to them to show they acted reasonably. One last thing - don't be surprised if Amazon tries to settle or withdraw their opposition right before the hearing. Sometimes when they realize they don't have proper documentation, they'll back down rather than risk losing officially on the record. Either way, you sound incredibly well-prepared thanks to all the great advice in this thread!

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@Ella Knight This is such an important legal distinction that I hadn t'fully understood before! The willful "misconduct standard" definitely seems like a high bar for Amazon to meet, especially when they clearly didn t'follow their own progressive discipline procedures. Your point about the timeline of my medical issues is really smart - I need to be ready to clearly explain how my back problems developed, when I reported them to management, and how their refusal to accommodate me may have contributed to any performance issues. That could really strengthen my case by showing I was trying to do my job despite legitimate medical limitations. The possibility of Amazon backing down before the hearing is interesting too! I wonder if that s'why so many people in this thread have won their appeals - maybe the cases that actually make it to hearing are the ones where Amazon doesn t'have solid documentation and ends up getting exposed. This whole thread has been an incredible education in both the legal standards and practical strategies. I feel like I understand not just what to expect, but WHY the referee will be looking at certain things and how to frame my situation within the actual legal requirements. Thank you for adding that important context about willful misconduct - it really helps me understand the bigger picture of what I need to prove or (rather, what Amazon needs to prove and likely can t'!)

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Sean Flanagan

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I've been through this exact situation with Amazon! Was terminated from their fulfillment center in Allentown for "productivity issues" last year and successfully won my appeal. Here's the most important thing - Amazon's progressive discipline policy REQUIRES three documented coaching sessions before termination. If you only had one, that's a slam dunk policy violation. During my hearing, Amazon's lawyer brought stacks of productivity reports but when the referee asked for documentation of the required warnings, they had almost nothing. The referee specifically asked them to explain why they skipped their own disciplinary procedures and they couldn't give a good answer. For your hearing prep: - Request your complete personnel file immediately - Document every conversation you had about your back issues, even verbal ones - Print out Amazon's progressive discipline policy from the employee handbook - Prepare to ask THEM why they didn't follow their own three-step process The medical accommodation angle is huge too. Even without doctor's notes, your testimony about reporting limitations and being told to "deal with it" shows they failed their legal obligation to engage in interactive process. I was terrified going in but the referee was totally fair and professional. Got my decision in 10 days and received 7 weeks of backpay. You've got this - Amazon's own policies will work against them when they can't show they followed proper procedures!

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Jamal Wilson

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@Sean Flanagan Thank you so much for sharing your successful experience! It s'incredibly reassuring to hear from someone who went through the exact same situation at another PA Amazon warehouse and won. The fact that you also only had minimal documentation before termination and still prevailed gives me real confidence. Your point about Amazon s'lawyer bringing stacks of reports but having no documentation of required warnings really drives home what everyone has been saying - they rely on intimidation and paperwork volume, but when it comes down to following their own policies, they often fall short. I m'definitely going to ask them directly why they skipped their three-step disciplinary process. The 10-day turnaround for your decision and 7 weeks of backpay sounds amazing after all this waiting and financial stress! I m'going to request my personnel file first thing tomorrow morning and get that progressive discipline policy printed out. This whole thread has transformed my approach from being scared and reactive to being prepared and proactive. Instead of just hoping for the best, I now have a clear strategy based on Amazon s'own policy violations. April 12th can t'come fast enough - I m'ready to hold them accountable for not following their own rules! Thanks again for the encouragement and practical advice.

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This entire thread has been such a valuable resource! As someone who's brand new to the PA UC system after being laid off two weeks ago, I was starting to panic about some confusing messages on my own dashboard. Emma's story perfectly illustrates what so many of us go through - it's reassuring to see that the "expect payment" message during weekly certification really is the key indicator to trust, even when other parts of the system show conflicting information. The fact that she got paid even with the open issue still showing on the dashboard is both frustrating and comforting at the same time. It really highlights how unreliable their dashboard can be for tracking actual claim status. Thanks to everyone who shared their experiences and insights - this community is already proving to be invaluable for navigating PA UC's confusing system!

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Maya Jackson

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Welcome to the community! You've definitely found the right place for getting real advice about PA UC's confusing system. Emma's story is such a perfect example of what most of us have experienced - that disconnect between what the dashboard shows and what's actually happening with your claim. The collective wisdom in this thread about trusting the "expect payment" message has been a lifesaver for so many people here. Don't let PA UC's outdated systems stress you out too much - focus on that weekly certification message and you'll have a much better idea of your actual status. Feel free to ask questions here anytime - everyone's been super helpful in sharing their real experiences!

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Ella Thompson

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This thread has been incredibly helpful to read through as someone who's relatively new to dealing with PA UC! Emma's experience really shows how confusing their system can be - it's both frustrating and reassuring to see that the dashboard can show conflicting information while payments still go through normally. The consensus here about trusting the "expect payment" message during weekly certification over other dashboard elements is such valuable advice. I've been dealing with some similar inconsistencies in my own account and was starting to worry, but seeing everyone's real experiences and Emma's positive outcome gives me much more confidence. Thanks to everyone who takes the time to share their actual experiences rather than just speculation - it makes navigating this whole system so much less stressful when you know others have been through the same thing!

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