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anybody else notice how the UC website is always down for "maintenance" exactly when you need to file your weekly claim? happened to me like 3 times already this year
After trying that Claimyr service someone mentioned above, I actually did get through to PA UC yesterday. The rep told me they're currently working on appeals filed in early March (this is for anyone filing in late May). So there's about a 10-11 week backlog right now. He also mentioned that if you have multiple employers in your base year, the questionnaires will definitely slow things down because they have to verify with each one. Just sharing in case it helps anyone estimate their timeline.
Regarding the double waiting week issue - that's definitely not normal. Even with a new benefit year, there should only be one waiting week per benefit year. I suspect there might be a system error where your claim status wasn't properly updated. For the overpayment, you really need to speak with a representative to get the details. It could be a retroactive determination based on wage verification, an employer protest, or even an identity verification issue. Without knowing what weeks they're claiming were overpaid, it's hard to determine the cause.
My cousin works at the unemployment office (not in PA though) and she says their computers are super outdated and sometimes just generate errors like this. But you definitely need to address it either way because they won't just make it go away. Good luck!
THE PA UC SYSTEM IS LITERALLY DESIGNED TO CONFUSE PEOPLE!!! They WANT you to make mistakes so they can deny benefits!! I bet they're hoping you'll get frustrated and give up. This happened to me and they ended up putting an "open issue" on my claim for 6 WEEKS before finally paying me. The system is BROKEN by design!!!
UPDATE: Just wanted to let everyone know my payment went through fine! It was slightly reduced from what I expected (they deducted the Saturday I worked), but otherwise everything processed correctly. For anyone with the same issue - if your last day of work falls in your first claim week, just explain that in the box and you should be good.
Update: I took everyone's advice and checked everything again. Found out my IDme verification wasn't properly linked to my claim! Fixed that issue, and THEN discovered there was an open issue about my last employer that never showed up in notifications. Finally got through to someone (thanks for the Claimyr tip - it actually worked!) and they said my claim should be processed within 5-7 business days now that everything's sorted. So relieved!
Great to hear you got it resolved! For anyone else reading this thread, this is a common issue. Always double-check your IDme verification AND check for open issues even if you don't receive notifications about them. The PA UC system often fails to send alerts about problems with claims. Document everything and note the name of any rep you speak with along with the date/time.
My claim was stuck for almost a month last fall because of an employer response issue. If your former employer contests anything or even just doesn't respond quickly, your claim sits in limbo. The annoying part is PA UC doesn't tell you this is happening! You have to call and specifically ask about employer responses. The system is designed to be frustrating I swear.
You're absolutely right. The PA UC system doesn't proactively communicate enough information to claimants. A staggering 37% of claims experience delays due to employer response issues, according to PA Labor & Industry data from last quarter. Always request specific information about employer responses when checking on delayed claims.
Katherine Hunter
For your specific situation, I recommend organizing your appeal testimony in this order: 1. Begin by stating that your separation was NOT a voluntary quit but a termination after absences that were caused by necessitous and compelling reasons (homelessness and education) 2. Clearly establish the timeline: when you were hired, when you informed them of your housing/school situation, the specific dates of absence, and when/how you were terminated 3. Explain how each absence was directly related to your housing crisis or education requirements 4. Emphasize any attempts you made to notify them of absences Most importantly: appear at your hearing on time and be prepared for the employer to possibly bring attendance records or company policies about attendance. Good luck!
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Ali Anderson
•This is incredibly helpful - thank you for laying it out step by step! I've been trying to organize my thoughts but wasn't sure what order to present things. I'm definitely going to use this structure. I'll make sure to be early for the hearing too.
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Harper Collins
Hey just wondering did u win your appeal? I have a similar situation coming up and would like to know how it went
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Ali Anderson
•My hearing is still a few days away (on the 16th). I'll try to update here afterward if I remember. I'm collecting all my evidence now based on everyone's advice.
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