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Has anyone tried calling the actual IRS agents instead of just the automated line? I was having this same problem and couldn't figure out what was going on. Tried for days to get through on the regular number but kept getting disconnected. Finally used Claimyr (https://www.claimyr.com) and actually got connected to a real person in about 15 minutes? They explained that my account had a temporary security flag because I logged in from a new device, which was causing the WMR error but not affecting the phone system. Might be worth checking if something similar is happening with yours?
I had this EXACT issue on April 2nd! The website kept giving me that error about incorrect information, but the phone system worked fine. I was really worried because I needed my refund for some unexpected expenses. On April 5th, I suddenly got access again on the website AND my refund status had updated to approved! Got my direct deposit on April 8th. It seems like sometimes the system locks you out right before updating your status. Hope this means good news is coming your way too!
Have you checked your transcript online? That's usually more informative than WMR. If you're seeing any codes like 570/971, you might want to understand what they mean. I used https://taxr.ai to analyze my transcript last week when I was confused about some weird codes. It explained everything in plain English and gave me an estimated deposit date that turned out to be spot on. As a small business owner myself, I know how frustrating it is when you're counting on that money for equipment purchases.
The IRS transcript page says my 2023 return transcript is not available. Does that mean they haven't started processing it yet, or could there be another reason? I'm wondering if taxr.ai would work in my situation or if I need to wait until there's actually a transcript to analyze.
If your transcript isn't available yet, that usually means they haven't fully processed your return in the system. Once processing begins in earnest, you'll see the transcript appear with various codes. That's when tools like that become helpful for deciphering what stage you're at.
I'm in almost the identical situation. Filed 1/22, accepted 1/28, still nothing. Meanwhile my sister who filed on 2/15 already got her refund last week. The processing order seems completely random this year compared to previous tax seasons when it was more first-come-first-served. I've noticed that people with simple W-2 only returns seem to be getting processed faster than those of us with any kind of business income or deductions, even if we filed earlier.
Did they tell you what triggered the review? Was it a specific deduction? Did they mention any documentation you need to provide? Will you get another call?
According to Internal Revenue Manual section 4.1.3, random selection for review is part of the IRS's Taxpayer Compliance Measurement Program. It's not necessarily indicative of any issues with your return. Most of these reviews complete within the stated timeframe as long as no discrepancies are found. If you don't receive your refund within 3 weeks, you may request a Taxpayer Advocate intervention under IRC section 7811 if the delay creates financial hardship.
Filed 2/10, CTC only, got DD on 3/19. WMR showed 1 bar until 3/17, then jumped to approved. Transcript updated 3/15 w/ 846 code. SBTPG received $ same day. Hoping you get yours soon! FYI my cycle code was 20231105.
Did you have any 570/971 codes before getting the 846? I'm seeing those on my transcript and not sure if that means there's a problem.
I had almost the exact same timeline! Filed 2/11, transcript updated 3/15, deposit hit my bank 3/20. The waiting is so stressful when you're counting on that money, but it seems like they're moving through our batch now.
IRS is processing approximately 1,183,000 returns per day during peak season. Returns with CTC only (no EITC) are averaging 24.3 days from acceptance to deposit in 2024, which is 3.2 days faster than 2023. If you filed on February 8th, statistical likelihood puts your deposit date between March 3rd and March 7th, assuming no review flags were triggered.
Grace Thomas
Did your Where's My Refund status change directly from "Still Processing" to showing a deposit date, or did it go through the "Approved" stage first? The technical progression should be Return Received ā Return Approved ā Refund Sent, but sometimes the IRS system updates all at once, skipping the middle stage in the user interface.
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Hunter Brighton
Have you tried checking your tax transcript instead of WMR? Isn't that supposed to be more accurate and detailed? I've been checking WMR for weeks with no updates, but when I finally checked my transcript online, it already showed my refund was processed. Why doesn't the IRS sync these systems better?
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Ellie Lopez
ā¢I've been filing taxes for 20+ years and never knew about checking transcripts until last year! Always just used WMR and wondered why it was so vague. Transcripts show everything - adjustments, holds, verification codes. Last year my WMR showed nothing but my transcript had all the info I needed.
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Chad Winthrope
ā¢Transcript access is definitely more informative than WMR. Here's what to look for: ⢠Code 150: Return filed ⢠Code 570: Processing hold ⢠Code 971: Notice issued ⢠Code 846: Refund issued The cycle code (last 2 digits) tells you which processing cycle you're in. 05 cycles update on Thursdays/Fridays, 02 cycles update on Mondays/Tuesdays.
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