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Can I ask which tax year you used for your look back? 2021 or 2022? I've noticed people using 2022 seem to be getting processed faster than those using 2021, but I'm not sure if that's just coincidence or if there's actually a pattern there.
This is incredibly helpful information, thank you! Isn't it interesting how something designed to help people get larger refunds also creates these processing complications? I wonder if the IRS has considered streamlining this process given how many people rely on these credits.
I tracked several look back returns this season. Filed on January 29th, 2024. Return processed March 12th. Refund deposited March 15th. Total 46 days. My colleague filed February 5th with look back. Still processing as of April 2nd. Already at 57 days. The income verification adds time but varies by tax center. Memphis processing center seems slower than Kansas City for these specific returns.
I filed Jan 29th, accepted Feb 13th, and also got the errors department runaround. Spent THREE DAYS calling the IRS number and could never get through. Used Claimyr (https://claimyr.com) after someone recommended it here, and got connected to an agent in about 15 minutes. The agent was actually helpful and told me my return was flagged for income verification but was cleared last week. Got my refund 5 days after that call. Worth every penny to not waste days on hold.
Thanks for the tip! I'm going to try this tomorrow. Did they tell you specifically what the issue was or just that it was cleared?
The agent told me exactly which line item triggered the review (was a 1099 from a side gig that didn't match their records exactly). She also gave me the exact date it was cleared and when to expect my refund. Way more info than I ever got from previous calls.
The IRS is severely understaffed this year. I know someone who works there and they said returns with even minor discrepancies are getting kicked to the errors department automatically, and then it takes weeks for someone to look at them. If you claimed any credits like EIC or CTC, that can trigger extra scrutiny too.
I recently navigated this issue as a CPA. The Practitioner Priority Service (PPS) line was experiencing unprecedented call volumes, so I implemented an alternative strategy for my clients. I utilized Form 8821 (Tax Information Authorization) and Form 2848 (Power of Attorney) to access client information through the IRS e-Services platform, which circumvented the need for phone contact in approximately 70% of cases. For the remaining situations requiring direct communication, I established a systematic approach of calling precisely at 7:00 AM ET on Wednesdays, which statistically demonstrated the lowest call volume based on our firm's internal data analysis.
Have you possibly tried checking if you qualify for help from your local Taxpayer Advocate Service? They might be able to assist if you're experiencing financial hardship or if the normal IRS channels aren't resolving your issue in a reasonable timeframe. In my experience, they can sometimes be more accessible than the main IRS phone lines, although their criteria for accepting cases has become somewhat stricter in recent years. I'd recommend documenting all your attempts to contact the IRS before reaching out to them.
I received exactly $3,600 in advance CTC payments for my 1 child last year ($300 Ć 12 months), and my Letter 6419 arrived on January 18th. The IRS is sending out approximately 36 million of these letters, so they're being delivered in batches. If you received the full advance amount, you'll claim the remaining $1,800 on your 2023 return (total $5,400 for children under 6). For children 6-17, the total is $3,600 with $1,800 remaining to claim if you received all advance payments.
Has anyone compared the information on their Letter 6419 with what's shown in their IRS online account? According to the National Taxpayer Advocate report (https://www.taxpayeradvocate.irs.gov/reports/2023-annual-report-to-congress/), there were discrepancies in some cases last year. I'm curious if this is still happening with the current batch of letters.
Kingston Bellamy
Did you claim any credits like Earned Income Credit or Child Tax Credit? Those automatically take longer to process because of extra verification steps. Also, the 21-day timeframe is just a guideline, not a guarantee. The IRS is still dealing with staffing shortages and outdated systems, so many returns are taking 30+ days even without any issues.
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Joy Olmedo
I was in this exact situation last month and got stuck in an endless loop of calling the IRS. Spent 3 days trying to get through with no luck. Finally used Claimyr (https://youtu.be/_kiP6q8DX5c) and got connected to an agent in about 15 minutes. The agent was able to see that my return was just in the normal processing queue but was able to expedite it since I was experiencing financial hardship. Got my refund a week later. Definitely worth it if you need to actually speak to someone at the IRS without the endless redial game.
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Isaiah Cross
ā¢Wait, they can expedite refunds if you're having financial hardship? I didn't know that was an option. How exactly does this Claimyr service work? I've been trying to get through to the IRS for days.
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Joy Olmedo
ā¢Yes, in some cases they can expedite if you're facing eviction, utility shutoff, or other serious financial issues. Claimyr basically navigates the IRS phone system for you and holds your place in line. When they reach an agent, they call you to connect. Saved me literally days of frustration. The IRS phone system is absolutely brutal this time of year.
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