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I see this question a lot lately (tax season brings out the transcript stalkers in all of us, haha). If you want to really understand what's happening with your transcript, I'd recommend using https://taxr.ai - it helped me decipher my transcript codes when they finally appeared. The tool explained that my "N/A" transcript wasn't an ID verification issue at all, but just normal processing. And once my transcript updated, it predicted my refund date correctly. Saved me from calling the IRS multiple times thinking something was wrong when it wasn't!
I'm concerned about using third-party tools with tax data. Has anyone looked into: β’ What data they collect? β’ How they store transcript information? β’ Whether they sell insights to marketing companies? The IRS transcript system already tells you what codes mean if you just click the little question marks next to each code.
Does taxr.ai provide real-time updates? My transcript just appeared yesterday with codes 570/971 and I need to know ASAP if this means my refund is delayed long-term or just temporarily. The IRS phone lines have 2+ hour wait times right now according to their recording!
Did everyone miss the part about medical treatments? What if you really need that money and can't wait? I had a similar situation last year and thought "Oh, I'm already verified, it'll be fine" but then my return got flagged for a completely different verification issue! Isn't it better to be proactive? Couldn't you just call the IRS Taxpayer Protection Program line directly at 800-830-5084 to confirm everything's okay rather than assuming? My return was delayed 11 weeks because I waited instead of calling...
I think you might be confusing two different issues. The ID.me verification is primarily for accessing your online account and transcripts, whereas the Taxpayer Protection Program (TPP) verification is specifically for suspected identity theft cases. If OP can successfully log into their transcript account, their ID.me verification is almost certainly still valid, even if the transcript shows N/A. That said, I appreciate your concern about the medical treatment timeline - that's definitely something to consider.
I had this exact situation on February 17th, 2024. My Child Tax Credit payment was supposed to be direct deposited like always but suddenly switched to a mailed check. I had moved on January 28th, 2024. The check went to my old address, and even though I had mail forwarding set up on January 30th, 2024, the check was returned to the IRS instead of being forwarded to me. It took until April 3rd, 2024 to get the payment reissued to my new address. The IRS told me on March 15th that certain government payments have special handling instructions that can override normal forwarding. I'm still waiting for my March payment too.
I went through this last summer and found that checking the IRS website FAQ section (https://www.irs.gov/credits-deductions/2021-child-tax-credit-and-advance-child-tax-credit-payments-topic-e-advancing-child-tax-credit-payments) actually had good information. According to their guidelines, USPS should forward your check, but there's a specific process. What worked for me was calling the IRS Child Tax Credit hotline directly (different than the main IRS line) and explaining my situation. The representative was able to place a hold on my paper check and redirect it to my new address. I also filed Form 8822 for change of address online through my IRS account portal which helped with future payments.
According to the IRS Operations Dashboard at IRS.gov/operations, they're currently processing returns received through early March. The TaxProForums.com discussion from yesterday confirms many tax professionals are seeing 45-60 day processing times for returns with any investments or self-employment income. If your family member has either of those, that might explain the delay.
I had a client whose return was filed February 26th this year with significant investment income. Per Internal Revenue Manual 21.4.1, returns with Schedule D transactions require additional verification during peak processing periods. His return finally processed on April 12th after 45 days. If your family member reported stock sales or dividend income, this is likely causing the delay as the IRS matches those against Forms 1099-B and 1099-DIV from financial institutions.
Have you verified your Treasury Offset Program status? Sometimes refunds can be delayed or reduced due to TOP intercepts, even with a valid DDD. This occurs when the Bureau of Fiscal Service matches your TIN against outstanding federal or state debts in the Treasury Offset database.
My DDD was yesterday (2/25) and it hit my account at 4:32pm! Navy Federal Credit Union here. Was literally checking my account every hour like a crazy person π€£ but it finally came through. This refund saved me after my car decided to die last month. Hope yours comes through first thing tomorrow! π€
Miguel Castro
I successfully navigated the Identity Verification Process last month using the Taxpayer Protection Program (TPP) telephone option. The key is requesting the specific department that handles identity verification cases - they're authorized to perform Knowledge-Based Authentication protocols over the phone. I prepared by having my AGI from previous years, loan account numbers, and credit card information ready. They asked questions only I would know from my credit report. The entire process took approximately 22 minutes, and my refund was released 7 business days later.
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Zainab Ibrahim
β’Thank you for sharing this detailed information! I've been so stressed about my verification letter not arriving. It's reassuring to know there's a telephone option that actually works.
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Connor O'Neill
β’Just to confirm - when you say you had loan account numbers ready, do you mean like the actual full account number or just the last 4 digits? And did they ask about all your credit cards or just specific ones?
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LunarEclipse
My verification situation was similar to yours but worse in some ways. Letter never came after 3 weeks, then I requested another one like you did. Called IRS and they said my address had a typo compared to what was in their system! Something as small as "Street" vs "St" can cause the letter to bounce back. When you call today, ask them to verify your exact address as it appears in their system compared to what you provided on your return.
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Keisha Brown
β’Check the IRS Get Transcript site daily after your verification call. You'll see code 971 followed by 290 when it's resolved. https://www.irs.gov/individuals/get-transcript explains how to monitor your transcript for these changes. Many people miss this crucial step in tracking their verification status.
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Paolo Esposito
β’Have any of you gone through this multiple years in a row? I'm wondering if there's something in your filing pattern that triggers these verifications? My sister had to verify three years straight but then it stopped happening. Maybe changing software or filing method helps?
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