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This identity verification process is much more streamlined now compared to 2022. Back then, it would take 3-4 months after verification to get a refund. Now most people see movement within 2-3 weeks. Unlike the amended return process, which still takes 6+ months, the identity verification pathway is relatively quick. Similar to how the CP14 notice resolution improved this year, the identity verification process has been optimized as well. If you're coming from a divorce situation like I did, make sure all your personal information matches exactly across all documents.
Thank you for sharing this comparison! I was dreading a months-long wait after reading older posts. It's reassuring to hear the process has improved since 2022.
I got the verification letter in February. Completed it online immediately. Checked WMR daily. Nothing changed for two weeks. Then suddenly updated to approved. Got my direct deposit three days later. Total time was 16 days from verification to deposit. The online process was simple. Took about 10 minutes. Needed my ID and cell phone. Used ID.me system. Much better than calling.
Did you have to create a new ID.me account? I already have one for VA benefits but I'm not sure if it's the same system or if I'll need to make a new one specifically for the IRS verification?
I would recommend they also contact their state tax agency immediately. On January 12th this year, I discovered someone filed federally using my info, and three days later they tried filing a state return too. By February 3rd, I had contacted my state tax department and they flagged my account. When the fraudulent state return came in on February 17th, it was automatically rejected. Your friends should do this by April 15th at the latest, before fraudsters try to hit state taxes too.
This happened to me last filing season and it was terrifying. I kept thinking about how someone had all my personal information. Beyond the tax stuff everyone's mentioned, make sure your friends change ALL their passwords and enable two-factor authentication everywhere. The thieves who got my tax info also tried to access my bank accounts and credit cards. I remember checking my credit report obsessively for months afterward. I'm still a bit nervous every time I get mail from the IRS, wondering if there's more problems coming.
According to IRS Publication 1345 (Rev. 1-2023), when a taxpayer selects a Refund Transfer product, the financial institution must make funds available within 5 business days after receipt from the IRS. Your son has grounds to file a complaint with the CFPB if it exceeds this timeframe. I recommend documenting all communication attempts with SBTG as evidence. Time is critical - file the complaint today at consumerfinance.gov/complaint/.
I was in the same boat last week - DD date of Feb 16 through SBTG and nothing for 8 days! š Called my bank thinking they were holding it, nope! Called the tax place, they just shrugged. Then suddenly on day 9 - BOOM - money appeared! No explanation, no warning, just magically showed up. The whole system feels like playing financial roulette sometimes. Hang in there, it's probably just days away!
I filed 2/20 with TaxSlayer. Got my refund on 3/4 to my Chime account. Exactly the same experience as you. No fees taken out. Simple return with just W-2 income. No credits or deductions beyond standard. Chime always posts early when they get the notification from the federal reserve. Been using them for three years now just for this feature.
Be careful assuming everyone will have the same timeline! Last year I filed on 2/15, used TaxSlayer, had Chime, and still waited 47 days for my refund. Turns out there was an income verification issue that nobody told me about until I called after 6 weeks of waiting. My friend who filed the same day got hers in 2 weeks. The IRS works in mysterious ways, and just because one person gets a quick refund doesn't mean everyone will.
Ella Lewis
The IRS website actually has a page that explains these transcript codes: https://www.irs.gov/individuals/understanding-your-tax-record. The 570 is definitely a hold, but it's often temporary. You can also check the Tax Time Guide on IRS.gov which mentions that many returns this year are being selected for additional review due to identity theft prevention measures. Most of these reviews are resolved automatically without any action needed from you.
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Andrew Pinnock
Is there possibly a date associated with the 971 code on your transcript? I'm wondering if that might indicate when the notice will be sent or when the issue might be resolved?
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