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Ask the community...

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This happened to me 2 years ago. TurboTax somehow saved the wrong routing number in my profile. Check if you have multiple bank accounts saved in your TurboTax profile - that's what caused mine. I had entered a temporary account one year and then TurboTax kept using it even though I thought I was selecting my main account. For everyone saying "just call the IRS" - good luck with that! I spent 6+ weeks trying before I finally got through, only to be told my refund had been returned to them 30 days earlier and a check was "in process" with no estimated delivery date. The check finally arrived 3 months after I filed.

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Oh this is super helpful! I just checked my TurboTax account and found exactly this problem - I had set up an account for my ex years ago and somehow that routing info got saved as my primary. So weird that TurboTax would keep outdated bank info for years without confirming it's still valid! How long did it take from when you discovered the problem until you got your refund check?

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From discovery to actually receiving the check was about 10 weeks total. The most frustrating part was that the "Where's My Refund" tool was completely useless during this time - it just kept saying the refund was sent to my bank account for weeks after the bank had already rejected it. If I were going through this again, I'd skip the frustration of trying to call myself and use one of the services others mentioned. The not-knowing was the worst part, and getting actual confirmation that the IRS was aware of the rejection and processing a check would have saved me a lot of anxiety.

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Benjamin Kim

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Has anyone successfully gotten TurboTax to take responsibility for this kind of error? If THEY put in the wrong routing number (which it sounds like happened to the original poster), then shouldn't they be liable for helping fix it? I'm in a similar situation but TurboTax customer service keeps telling me it's "not their problem" once the return is filed.

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I actually managed to get TurboTax to help after a LOT of escalation. The trick is to not deal with the first-level support. Ask specifically for a "Tax Specialist" and mention that the software incorrectly transmitted your banking information. They ended up giving me a direct contact at the IRS and even followed up to make sure my issue was resolved. They also refunded my TurboTax fees and gave me free filing for next year. But it took about 6 calls and a lot of insistence that this was their error, not mine.

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Val Rossi

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This is a common misunderstanding with unemployment. The 10% withholding is just an option, not necessarily the correct amount for your tax situation. Here's a simple breakdown: Unemployment is 100% taxable income (except during certain COVID years which doesn't apply for 2024). When you add your regular income and unemployment together, your total income determines your tax bracket. If you earned $47,000 in regular income plus $42,850 in unemployment, your total income is $89,850, which likely puts you in the 22% tax bracket for at least part of your income. The 10% withholding from unemployment is significantly less than what you actually owe on that money.

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Eve Freeman

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Does this mean I should be withholding more than 10% from my current unemployment checks? The system only gives me option for 10% or nothing, no way to withhold 22% or whatever my actual bracket is.

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Val Rossi

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You're right that the unemployment system typically only allows for the 10% withholding option, which is frustrating. Since you can't increase the withholding percentage through the unemployment system, you have two main options: You can set aside additional money yourself with each unemployment payment - essentially creating your own additional withholding. For someone in the 22% bracket, you might want to save an extra 12% of each payment. Alternatively, you can make quarterly estimated tax payments to the IRS using Form 1040-ES. This allows you to send in additional tax payments throughout the year to cover the gap between the 10% being withheld and what you'll actually owe.

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Has anyone else noticed that the withholding calculator on the IRS website doesn't handle unemployment very well? I tried using it last year to figure out how much extra I should set aside from unemployment, and it gave me totally wrong numbers.

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Caden Turner

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I use the tax calculator on smartasset.com instead. It lets you input both regular income and unemployment separately and gives a pretty accurate estimate of what you'll actually owe. Way better than the IRS one for people with mixed income sources.

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Nia Thompson

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Make sure you document EVERYTHING if you claim your siblings! When I claimed my disabled brother last year, I got audited because he doesn't live with me. I had to provide: - Receipts for all financial support - Medical bills I paid - Record of his income/benefits - Statement from our parent confirming my support - Estimates of total household costs where he lives It was a huge headache, but I won the audit because I had good records. Start keeping detailed documentation NOW if you plan to claim them.

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What kind of documentation did you need from your parent? My mom isn't great with paperwork and I'm worried about this exact situation.

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Nia Thompson

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I had my mom write a simple statement saying: "I confirm that [my name] provided over 50% of [brother's name]'s total support for the tax year, including [list specific things I paid for]." She signed and dated it, and I had it notarized just to be safe, though that might be overkill. The key was having her acknowledge that my contributions exceeded half of his total support. You could help your mom draft something similar - it doesn't need to be complicated. The IRS just wants confirmation from the person they live with that you're the primary financial supporter.

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Anyone know if the support test includes the fair rental value of the home they live in? My dad lets my disabled sister live with him rent-free, but I pay for literally everything else (medical, food, clothing, transportation, etc).

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Yes, the value of lodging counts as support! The IRS considers the fair rental value of the home as part of the total support calculation. So if your dad provides free housing valued at say $1,000/month ($12,000/year), that counts as support from him.

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Thanks for explaining that. Looks like I might not meet the 50% threshold then. The rental market where they live is really expensive, so even though I'm paying probably $15k annually for my sister's other expenses, the housing value might push my dad's contribution higher than mine.

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Rudy Cenizo

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Just to add another data point - we're seeing the same thing. Our refund dropped from $5,200 last year to about $1,600 this year. I checked our paystubs and sure enough, we've been getting about $300 more per month combined in our paychecks because less tax is being withheld. So actually we're getting MORE money overall, it's just spread out over the year instead of in one lump sum. I know some people use tax refunds as a forced savings method, but financially it makes more sense to get the money in your paychecks and put some in savings yourself. If you really want a bigger refund next year, just fill out a new W4 and put an additional amount to withhold on line 4c. That's what we're doing - having an extra $100 per paycheck withheld so we'll get a bigger refund next year.

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Melissa Lin

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Thanks for this explanation! I went back and checked our paystubs from this year vs last year and you're totally right. We're getting about $280 more per month in our paychecks compared to last year. That adds up to around $3,360 for the year, which almost exactly accounts for the difference in our refund. I guess I never noticed the slightly larger paychecks since it wasn't a huge difference per pay period, but it definitely adds up over the year! This makes me feel so much better. We might still adjust our W4 to get a slightly bigger refund next year since we like having that forced savings, but at least now I understand what happened.

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Natalie Khan

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Just a heads up - double check that your filing status is correct in your tax software. You mentioned your W2 has HOH (Head of Household) but you're filing married jointly. Those are two different filing statuses and you can't be both. HOH is for unmarried people who pay more than half the cost of keeping up a home for a qualifying person. If you're married and living with your spouse, you can't file as HOH. Make sure your tax software has you filing as "Married Filing Jointly" and not accidentally as "Head of Household" - that could definitely affect your refund amount!

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Daryl Bright

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I think they mean their W4 withholding at work is set to HOH, not their actual filing status. That's actually a common mistake - people have their withholding set wrong all year and then file with their correct status.

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Don't forget about the "kiddie tax" that might apply! If your dependent has unearned income (interest, dividends, etc.) over $2,400, some of it might be taxed at YOUR tax rate instead of theirs. This usually doesn't affect students with just job income, but something to be aware of if they have investment accounts.

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My daughter just has her job income from working at the campus bookstore, no investments or anything fancy. But I'm curious - what counts as "unearned income" exactly? And does scholarship money factor into any of this tax stuff? She got a partial scholarship last year.

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Unearned income includes things like interest, dividends, capital gains, rents, royalties, etc. - basically money received from sources other than working a job. It's passive income rather than earned income. As for scholarships, they're generally tax-free if used for qualified education expenses like tuition, fees, books, and required supplies. However, any scholarship money used for room and board, or other non-qualified expenses would be considered taxable income. But this would be considered earned income, not unearned income, so it wouldn't trigger the kiddie tax rules. It would just be added to her regular taxable income.

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Anyone know if the rules are different if my kid is going to school in a different state than where we live? My son goes to college out of state but I still claim him as a dependent.

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Omar Fawzi

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The federal rules for standard deduction for dependents are the same regardless of what state they're in. But for state taxes, it gets complicated. Some states may require your son to file a return as a part-year resident or non-resident of that state if he earned money there. Most states follow similar dependent rules as federal but there are exceptions. Check both your home state and his college state rules.

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