IRS

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  • Connect you to a human agent at the IRS
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Has anyone tried just using both names? When I got married, I filed as "Jane Maiden-Married" since my paperwork was still processing. It went through without issues.

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Laila Prince

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That's terrible advice. You need to use EXACTLY what's in the Social Security database. Making up a hyphenated version when neither SSA nor your W-2 has that format will just create more problems.

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I wasn't "making up" anything - that's literally what the Social Security office told me to do during the transition period! But maybe procedures have changed since I did mine a few years ago. I guess my situation might have been different because I was planning to hyphenate permanently, so that's what I had applied for with SSA. Sorry if that doesn't apply to everyone's situation!

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Caden Turner

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I just went through this exact situation a few months ago! The key thing to understand is that there's often a delay between when you submit your name change application and when it actually updates in the IRS verification system. Here's what worked for me: I called the Social Security Administration directly (yes, the wait times are brutal) and asked them to confirm what name is currently showing in their records for my SSN. They told me that even though I had submitted my paperwork, my maiden name was still the "active" name in their system until the processing was complete. I ended up filing my taxes using my maiden name, and it went through without any issues. You can still file as "married filing jointly" even while using your maiden name - the filing status is separate from the name issue. One tip: if you do need to call SSA, try calling right when they open (usually 7 AM local time) to avoid the worst of the hold times. Good luck, and don't stress too much - this is a super common issue that lots of newly married people deal with!

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idk if this helps but when I had this problem it was bc my birth certificate had my middle name spelled different than my ss card

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ty for sharing! but I checked and everything matches exactly on my docs

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Another thing to check - make sure you're using the exact same name format that appears on your W-2 forms. Sometimes employers use your old name on tax documents even after you've updated your info with them. If your W-2 shows your maiden name but you filed with your married name, that could cause the mismatch. You might need to file with your maiden name this year and update everything for next year's filing.

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Aria Park

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TaxSlayer might be part of the problem tbh. Used them for years but switched to FreeTaxUSA this year after TaxSlayer messed up my state return last time. Their system sometimes submits things in weird formats that trigger manual review flags at the IRS.

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Noah Ali

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I second FreeTaxUSA! Used them the past 3 years with no issues. My returns always get accepted quickly and refunds come fast. Plus they're cheaper than TaxSlayer for most situations.

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Sean Murphy

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I'm dealing with a similar situation right now - filed in early February and still waiting. From what I've learned lurking in tax forums, divorce situations with kids are basically guaranteed to get extra scrutiny. The IRS has to verify that both parents aren't claiming the same children, which can take weeks or even months. One thing that helped me was setting up informed delivery with USPS so I could see if any IRS letters were coming before they actually arrived. Sometimes those verification letters get delayed or lost, and you don't want to miss the deadline to respond. Also, if you're really strapped for cash while waiting, some tax prep places offer refund advance loans, though the interest rates are pretty brutal. Might be worth looking into if you're facing late fees on bills.

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Ava Thompson

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The informed delivery tip is genius - I never thought of that! Just signed up and can already see there's actually an IRS letter coming tomorrow that I had no idea about. This could have saved me weeks of wondering what was going on. Quick question about those refund advance loans - do you know if they require your actual refund to be approved first, or can you get one while still in processing limbo like we are? I'm trying to avoid them if possible but my car payment is due next week and I'm getting nervous.

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Paolo Rizzo

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I'm kinda shocked nobody's mentioned that Oregon has its own witholding form too (OR W-4). If you're only adjusting your federal W-4, you're missing half the equation. Oregon's state tax rates are pretty high (up to 9.9%!) and that might explain why your state refund was smaller than expected last time. You should check if your employer has you fill out a separate Oregon withholding form or if they just use your federal W-4 settings for state witholding too. Could make a big difference!

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This is such great advice about the Oregon W-4! I honestly had no idea there was a separate state form. I just filled out the federal W-4 when I got hired and assumed that covered everything. Looking at my paystub now, I can see they're taking out Oregon state tax, but I have no clue what rate or how it was calculated. I'm going to check with HR tomorrow to see if I need to fill out a separate Oregon form. Oregon's tax rates being up to 9.9% is pretty scary - that could definitely explain why my state refund was so much smaller than I expected. Between potentially higher federal rates if TCJA expires AND making sure my Oregon withholding is right, I feel like I have a lot more to figure out than I thought! Thanks for pointing this out - I probably would have just focused on federal and gotten another surprise next year.

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I'm dealing with almost the exact same situation! Filed in early April and still stuck with Tax Topic 152 and that frustrating "delayed beyond normal timeframe" message. The no status bars thing is what really gets me - like, give us SOMETHING to show progress is being made. I've been reading through all these comments and it sounds like getting your transcript is really the key to understanding what's actually happening. Going to try setting up that IRS account tonight and see if I can get some real answers about why this is taking so long. Has anyone had success with just waiting it out vs. actively trying to contact them? I'm torn between being patient and trying to get through to an actual person who can help move things along.

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I'm in almost the exact same boat - filed in late March and still getting that same "delayed beyond normal timeframe" message with Tax Topic 152. The lack of any status bars is so frustrating because you have no idea if any progress is being made at all. From reading through all these comments, it really seems like getting your transcript is the most important first step. That's where the real information is hiding that the Where's My Refund tool doesn't show you. I'm definitely going to try setting up an IRS account this weekend to see what codes are actually on my return. The calling services people mentioned sound helpful but I'm wondering if I should try the transcript route first before spending money on those. Has anyone here found that just having the transcript information was enough to understand the delay without needing to actually call? Also really appreciate the tip about contacting your congressman's office - I had no idea that was even an option for tax issues!

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QuantumLeap

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I'm in a similar situation too! Filed in early April and still stuck with the same Tax Topic 152 message. It's so frustrating not knowing what's actually happening behind the scenes. I'd definitely recommend trying the transcript route first before paying for calling services. From what I've read here, the transcript will show you the actual status codes that explain why your return is delayed. If you can figure out the issue from the transcript, you might not need to call at all. But if the codes are confusing (which they often are), then you'll at least have better information to work with if you do end up needing to contact someone. The congressman tip is brilliant - I never would have thought of that either. It's good to know there are multiple options if the waiting becomes unbearable. Hopefully we'll all get some movement on our returns soon!

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