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Make sure when you get this fixed that you also check state taxes! If they reported the higher income to the IRS, they probably did the same on state returns. My tax guy made a similar mistake and I focused so much on fixing the federal return that I completely forgot about state taxes until months later.
Good point! And don't forget to check if there were any tax credits that might have been reduced or eliminated because of the incorrectly inflated income. Things like earned income credit, retirement savings contributions credit, premium tax credits for healthcare - all of these phase out at higher income levels.
This is exactly why I always recommend doing a quick sanity check on your tax return before signing off on it. A $36,000 difference in income should have been caught immediately - that's a massive red flag that any competent preparer should have noticed. Beyond getting your money back from the preparer, make sure you're documenting everything for potential future issues. Keep copies of all communications with them, the original incorrect return, the corrected return, and any receipts for additional costs you incurred. If they refuse to make this right, you might want to check if they're enrolled with the IRS (you can search their database) and file a complaint if they are. Also, consider leaving detailed reviews on Google, Yelp, and the Better Business Bureau once this is resolved. Other taxpayers deserve to know about this level of carelessness. A simple data entry error that costs someone $11,000 is not acceptable professional service.
Absolutely agree on the sanity check! I learned this the hard way myself a few years ago. Now I always compare the final numbers to what I expect based on my W-2s and other documents before letting anyone file. It's also worth asking the preparer to walk you through the major line items if something seems off - a good professional should be happy to explain their work, especially for complex returns. If they get defensive or can't clearly explain where the numbers come from, that's a red flag to find someone else.
The new layout actually makes more sense once you learn it. Account transcript shows processing, Return transcript shows what you filed, Wage transcript shows income docs, Record of Account has everything combined. Its actually more organized now imo
Honestly the IRS website has always been a nightmare to navigate but this year seems especially bad. I spent way too long trying to figure out which transcript to check too. At least now I know it's the Account Transcript - wish they would just make it clearer on the actual site instead of making us guess!
Have you considered hiring a tax professional to help you out? Sometimes it's worth paying someone who knows how to navigate the system.
Another option is to try calling the IRS early in the morning (like 7 AM sharp when they open) or during lunch hours when call volume might be lower. I've had better luck getting through during those times. Also, if you have any local IRS Taxpayer Assistance Centers near you, you might be able to schedule an in-person appointment - sometimes that's faster than trying to get through on the phone. Just make sure to bring all your documents with you!
If you're still having trouble interpreting the transcript, another approach is to check your Return Transcript as well. While the Account Transcript shows processing codes, the Return Transcript shows what information the IRS has processed from your actual tax return. Sometimes comparing both can give you better insight into where your return stands. The Transaction Codes (TC) are the key indicators - especially TC 150 which confirms your return is in the system, and ultimately TC 846 which indicates your refund has been approved with the associated date. Don't get discouraged if it seems complex at first - the IRS system has a steep learning curve, especially for international filers.
Just wanted to add - when you're looking at your Account Transcript, pay attention to the "as of" date at the top. This shows when the transcript was last updated. If your return was just filed recently, it might take a week or two before you see meaningful codes like TC 150. Also, the cycle codes can help predict processing timelines - generally returns with cycle codes ending in 01-04 process faster than those ending in 05. Don't panic if you don't see a refund date immediately - the system updates weekly, usually overnight on Fridays. The transcript can look overwhelming with all those numbers and codes, but focus on the basics first: TC 150 means they have your return, and TC 846 with a date means your refund is approved and scheduled.
Owen Jenkins
If you're really anxious and it doesn't show up by tonight, you can always call TurboTax directly. But honestly, calling the IRS directly is sometimes faster if there's an actual issue. I used Claimyr (https://claimyr.com) last year when my deposit was showing sent but hadn't arrived after 2 days. Got through to an agent in like 15 minutes who confirmed it was sent and helped me track it down. Turns out my bank had flagged it for review.
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Ian Armstrong
ā¢Thanks! Hopefully it comes through today but good to know there's options if it doesn't show up. This waiting game is killing me š©
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Layla Mendes
I totally get the anxiety! I've been waiting for TurboTax card deposits for years and it's always nerve-wracking. In my experience, they usually hit between 2-6pm Eastern, but I've seen them as late as 8pm on busy days. Since WMR shows sent today, you should definitely see it by tonight. The good news is that once it shows "sent" on WMR, TurboTax is pretty reliable about getting it to your card the same day. Try to stay busy and stop refreshing - I know it's easier said than done! š
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Yara Khalil
ā¢This is so reassuring to hear! I'm definitely in that constant refreshing cycle right now š It's my first time getting a refund on the TurboTax card so I wasn't sure what to expect timing-wise. Good to know that once WMR shows "sent" it usually comes through same day. I'll try to put my phone down and be patient... keyword being "try" lol
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