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I'm going through the exact same thing right now! Filed 2/15, accepted same day, and I've been stuck in processing limbo ever since. Called last week and got the same "error department" explanation with zero details about what the actual error could be. What's really frustrating is that I used the same tax software as last year, same situation (W-2 employee, standard deduction), and last year I had my refund in 10 days. This year it's like my return disappeared into the Bermuda Triangle. The agent I spoke with also mentioned the 10-week wait, but couldn't tell me if that was from filing date or acceptance date. Did they clarify that for you? And did they give you any sense of whether you'd get a letter explaining the issue, or if it might just resolve on its own? It's somewhat comforting to know I'm not alone in this, but man, the lack of transparency from the IRS is maddening!
I'm dealing with this exact same situation! Filed 2/12, accepted immediately, and now I'm in week 4 of the "still processing" message with completely blank transcripts. It's so frustrating when you've done everything right and your return just vanishes into thin air. From what I've gathered reading through this thread, it sounds like the 10-week timeline is from acceptance date, not filing date. And based on what others are saying, it seems like these mystery "errors" often resolve themselves without any letter or explanation - the refund just shows up one day. The lack of transparency is definitely the worst part. At least if they told us "we're verifying your W-2 information" or "checking for identity theft" we'd know what to expect. Instead we're all just sitting here wondering if we accidentally claimed we have 47 dependents or something! š Hang in there - sounds like most people in this situation get their refunds well before the 10-week mark!
This exact scenario happened to my sister last month! The "error department" explanation with no actual error details is unfortunately becoming the standard response this tax season. What helped in her case was calling back after about 3 weeks and asking specifically for the error code or freeze code on her account. The second agent she spoke with was able to see a Code 570 freeze (which matches what Ezra mentioned above) and explained it was just an automated system flag for income verification - nothing she did wrong. Her refund ended up processing in week 6, right in line with what others are reporting here. The frustrating part is that first agents often can't see these details or aren't authorized to share them. One tip: when you call back (if needed), ask specifically "what transaction code or freeze code is showing on my account?" That seemed to get better information than just asking about the "error" in general. The waiting game is brutal, but based on everyone's experiences here, it sounds like your return will likely process well before that April 18th deadline! š¤
Does anybody know if FreeTaxUSA lets you enter two W-2s from the same employer? Maybe that's another way to handle this? I use TurboTax and it lets me enter multiple W-2s even from the same company.
Don't enter it as two separate W-2s! That's incorrect and could cause major problems. It's still one W-2 form, just with two lines for state information. If you enter it twice, you'd be double-counting your income. The correct approach is what others have said - add together the amounts from the two state lines and enter them once.
Thanks for the warning! I was just wondering if that was an option but I definitely don't want to double count my income. I'll stick with adding the amounts together then.
I work in payroll and can confirm what Sofia mentioned - this is super common! The most frequent reason I see is when employees receive bonuses or supplemental pay. Our system automatically creates separate lines because bonuses are subject to different federal withholding rates (usually flat 22% for federal, but state handling varies). Even though they appear on separate lines, it's still one W-2 form from one employer. Your tax software needs the combined totals - add box 16 amounts together for total state wages, and box 17 amounts together for total state tax withheld. Pro tip: if the amounts seem way off when you add them, double-check that both lines are actually for the same state code. Sometimes people mistake similar-looking codes (like state abbreviations vs numeric codes).
Just wanted to suggest one more option we used. If you have good credit like you mentioned, look into a 0% intro APR credit card offer. Many cards offer 15-18 months no interest. You could potentially split the earnest money across 2-3 cards. I know it sounds a bit unconventional, but we did this for part of our downpayment and it worked great. Just be ABSOLUTELY sure you can pay it off when your house sells. Set calendar reminders for when the 0% period ends.
This is actually risky advice. Credit cards usually have limits way below what OP needs ($75-80k). Plus, many builders won't accept credit cards for earnest money due to processing fees, or they charge those fees to the buyer which would be 2-3%.
You're right about the limits and potential fees. I should have clarified that we did this by taking advantage of balance transfer offers, not directly paying the builder with cards. We transferred the balance to our checking account (many cards offer this option during promotional periods) then paid the builder from there. The limits issue is valid though - we needed less than $30k and split it across two cards. For $80k you'd need multiple high-limit cards which might be unrealistic for most people. And yes, always check if there are balance transfer fees (some promos waive these too).
I'm facing a similar situation and have been researching this extensively. One thing I haven't seen mentioned yet is the timing of when you sell your stocks. If you're close to crossing into a new tax year, you might want to consider splitting the stock sale across two years to potentially stay in lower capital gains brackets. Also, make sure to check if your state has additional capital gains taxes. Some states like California tax capital gains as ordinary income, which could significantly impact your decision between selling stocks vs. taking a loan. Have you calculated the actual after-tax cost of each option? For the stock sale, don't forget to factor in any state taxes plus the federal 15% long-term capital gains. For loans, remember that interest payments aren't tax-deductible unless it's a true mortgage (HELOC interest deductibility rules changed a few years ago and now depend on how you use the funds). The pledged asset line mentioned above is probably your best bet if your brokerage offers competitive rates. You keep your market exposure and avoid the tax hit entirely.
So frustrating how many of us are going through this. I couldn't figure out what was happening with my CP05 letter until I used taxr.ai to analyze my transcript. Turns out they were doing an income verification but there was a mismatch with what my employer reported. The tool explained everything so clearly and even showed me exactly what I needed to do to fix it. Don't waste hours trying to decipher IRS codes yourself! https://taxr.ai
that sounds useful but does it cost $$?
I'm going through the exact same thing right now! Got my CP05 about 3 weeks ago for a $4,200 refund. The waiting is killing me because I need that money for some unexpected medical bills. From reading everyone's experiences here, it sounds like most people are getting their refunds in 5-7 weeks rather than the full 8+ weeks the letter mentions. I've been checking my transcript weekly and just saw code 570 appear, so I guess that confirms they have it under review. Really hoping it doesn't drag on for months like some of you have experienced. The inconsistency in processing times is so frustrating - seems completely random who gets processed quickly vs who waits forever.
I totally get the frustration! I'm actually in a similar boat - just got my CP05 a couple weeks ago and the waiting is nerve-wracking when you're counting on that money. It's reassuring to read that most people here got their refunds in 5-7 weeks rather than the full timeline they mention in the letter. The code 570 on your transcript is a good sign that things are moving along normally. Fingers crossed both of our reviews wrap up on the shorter side! Have you tried calling or are you just planning to wait it out?
Levi Parker
Pro tip: make sure to keep copies of EVERYTHING you file. The IRS loves to say they never got stuff š
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Bethany Groves
ā¢learned that the hard way last year š
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QuantumQuest
I'm in the exact same situation! Filed my 2023 return in April and it's still showing "being processed" on Where's My Refund. Really stressing about whether I should file 2024 on time or wait. Thanks for asking this question - the answers here are super helpful! š
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Eli Wang
ā¢Same here! Filed in March 2023 and still waiting. At least we know we can file 2024 on time without any issues. This whole situation is so frustrating but glad we're not alone in this š¤
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