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People here are missing the biggest difference: liability. When you use TurboTax, YOU are responsible for any mistakes. When you use H&R Block or similar services, they have some level of liability for errors they make. Most H&R Block locations offer what they call a "Peace of Mind" guarantee, which means they'll pay penalties and interest (up to a certain amount) if they make a mistake. Some also offer audit support if you get audited. You don't get that with DIY software. That said, I agree many of their preparers are just using glorified software. If you want actual tax expertise, you need an Enrolled Agent or CPA, not just any random tax preparer.
Is that guarantee actually worth anything though? My sister had H&R Block mess up her return a few years ago, and when she went back about it, they made it such a hassle to use the "guarantee" that she gave up trying.
The guarantee is definitely worth something, but you need to read the fine print. It generally only covers errors made by the preparer, not errors from information you provided. And yes, they do make you jump through hoops - you typically need to bring in the IRS notice, meet with an office manager, and they'll review everything before agreeing to pay. Some offices are better than others about honoring it. Chain locations vary dramatically in quality. I recommend checking Google reviews for your specific location - look for comments about how they handled mistakes or audit situations. That's where you see the real difference between locations that stand behind their work and those that don't.
Just wanted to add - there's a huge difference between: 1. H&R Block seasonal preparers 2. H&R Block Enrolled Agents 3. Independent CPAs Last year I went to H&R Block and got a first-year preparer who missed several deductions. This year I specifically requested an Enrolled Agent at the same office, and the difference was night and day. She found an additional $3,200 in deductions the previous preparer missed AND amended my prior year return. The EA explained that she had to pass rigorous IRS testing and does continuing education every year, while the basic preparers just do the company's training course. If you go to Block, Liberty, Jackson Hewitt, etc., ALWAYS ask for an EA specifically. It might cost a bit more but worth every penny.
I'm going through this exact same situation right now! Filed my 2024 taxes in early February and got the dreaded "refund on hold" notice last week. They want my 2022 W-2 that I apparently never filed (oops!). Reading through everyone's experiences here is both reassuring and terrifying - 6-10 weeks seems to be the consensus, which means I'm looking at late April/early May for my refund. As a fellow grad student, I totally feel your pain about needing that money for summer expenses! I'm planning to send mine certified mail this week after reading all these suggestions. Has anyone tried calling the IRS upfront to ask exactly which documents they need? I want to make sure I'm not missing anything else that could cause additional delays. The last thing I want is to wait 8 weeks only to find out they needed something else too. Thanks for starting this thread - it's incredibly helpful to hear real timelines from people who've actually been through this process!
Hey there! I'm new to this community but unfortunately not new to tax issues š I'm actually dealing with something similar right now - my 2024 refund is held up because I need to file some missing 2023 forms. Reading through everyone's experiences here has been super helpful! One thing I noticed from the comments is that calling the IRS upfront is definitely worth it, even though the wait times are brutal. A few people mentioned that agents can sometimes tell you exactly what's missing and even make notes on your account to help speed things up. @GamerGirl99 I'd definitely recommend calling before you send anything - better to wait on hold for a few hours now than to potentially wait months only to find out you needed additional documents. Also, has anyone tried the online IRS account to see if it shows what specific documents they're requesting? I'm wondering if that might give more detailed info than just the generic "we need your 2022 W-2" notice. Good luck with your refund - hopefully we'll all get through this waiting game soon! š¤
Welcome to the tax hold waiting room club! š© I'm currently on week 7 of waiting for my 2024 refund after mailing in my missing 2021 return. Based on what I'm seeing here, it looks like most people are getting their refunds released between weeks 6-10, so there's definitely light at the end of the tunnel. A few things I learned the hard way that might help you: 1. **Check your online account transcript weekly** - it updates before the refund status tool and shows processing codes that indicate movement 2. **Call exactly at 4 weeks** - don't wait longer because if there's an issue, you'll want to catch it early 3. **Keep detailed records** - write down dates, confirmation numbers, and who you spoke with The certified mail suggestion is spot-on. I used regular mail initially and had no way to prove they received it when I called. Had to resend everything certified, which added another 2 weeks to my timeline. For what it's worth, even though the wait is brutal, every person I've talked to who went through this process eventually got their refund. The IRS is slow but they do process these holds systematically. Hang in there - your summer ramen budget will thank you later! š
Thanks for sharing your timeline! Week 7 sounds rough but it's encouraging to know there's an end in sight. The transcript checking tip is gold - I had no idea it updated before the main refund status tool. Quick question for you and others who've been through this: when you call at the 4-week mark, what's the best number to use? I've seen different IRS phone numbers mentioned and I want to make sure I'm calling the right department that can actually help with refund holds vs just getting transferred around for hours. Also really appreciate the reminder about keeping detailed records. I'm definitely going to start a spreadsheet to track everything - dates, confirmation numbers, who I talked to, etc. This whole process is stressful enough without having to remember all the details! Here's hoping we both see some movement on our accounts soon! š¤
I've been tracking this for years and there definitely seems to be a pattern, though it's not 100% consistent. From what I've observed, the IRS typically sends out refund batches on Tuesday evenings that hit most bank accounts Wednesday morning, and Thursday evenings that show up Friday morning. But like others mentioned, your bank's processing time is the real wildcard here. I use a local credit union and usually see deposits by 6 AM on those days, while my friends with major banks like Wells Fargo or Chase sometimes don't see theirs until later in the morning or even the next business day. The key is checking your transcript for the 846 code - that'll give you the actual issue date, then just add 1-3 business days depending on your bank's policies.
This is really insightful! I'm new to tracking refunds this closely and had no idea about the transcript 846 code. As someone who banks with a smaller regional bank, I'm curious if they tend to process more like credit unions or major banks? Also, do you know if the Tuesday/Thursday batch pattern has been consistent this tax season, or have you noticed any changes compared to previous years? Thanks for sharing your tracking data - it's super helpful for those of us trying to plan around refund timing!
Regional banks usually fall somewhere in between credit unions and major banks for processing speed. They're typically faster than the big national banks but not quite as quick as credit unions. From what I've seen this season, the Tuesday/Thursday pattern seems to be holding pretty steady, though there have been a few random deposits on Mondays that threw people off. The 846 code is definitely your best friend - it takes all the guesswork out of when to expect your refund. Just remember to add that 1-3 day buffer for your bank's processing time!
Based on my experience working in banking operations, the IRS doesn't have an official public schedule for refund deposits, but there are definitely observable patterns. The Treasury uses the Federal Reserve's ACH system, which processes Monday through Friday. Most financial institutions I've worked with receive IRS refund batches primarily on Tuesday and Thursday nights, which then post to customer accounts Wednesday and Friday mornings respectively. However, during peak filing season (February through mid-April), the IRS may process additional batches to handle the volume. The real variable is your bank - some post immediately upon receipt, others hold until their next business day processing cycle. If you're anxiously waiting, I'd recommend checking your account transcript for the 846 code rather than relying solely on WMR, as it gives you the actual issue date from the IRS side.
This is exactly the kind of insider perspective I was hoping to find! As someone who's been stressing about when my refund will hit, it's really reassuring to hear from someone with actual banking operations experience. The Tuesday/Thursday batch processing makes so much sense now - I've been checking my account randomly throughout the week when I should have been focusing on those specific days. I'm definitely going to pull my transcript tonight to look for that 846 code. Quick question though - when you say "peak filing season," does that mean there might be additional processing days during busy periods, or just that the Tuesday/Thursday batches might be larger? Thanks for sharing your knowledge!
During peak filing season, it's typically both - larger batches on the regular Tuesday/Thursday schedule, plus occasional additional processing days when volume is exceptionally high. I've seen Wednesday and even Monday batches during the busiest weeks in February and March. The IRS basically ramps up their processing capacity to handle the surge, but they still try to stick to the ACH system's normal business day schedule. Your transcript will show the exact date regardless of which batch your refund was in, so that's always your most reliable source. Hope that helps clarify things!
I completed in-person Identity Verification on March 3rd last filing season. My account showed the verification message for exactly 11 days afterward. The Cycle Code on my transcript was 20230905, indicating I was on the weekly processing schedule. The verification status in the internal IRS systems updated before the portal did - when I called the Taxpayer Protection Program line at day 10, they confirmed verification was complete despite the website message. Direct deposit hit my account on day 19 after verification. The system isn't real-time - there's significant lag between internal updates and what we see.
I'm going through this exact same situation right now! Filed 2/15 and did in-person verification on 3/5, so I'm just a couple days behind you. My account is still showing the dreaded "verify now" message too. Reading through everyone's experiences here is actually really reassuring - it sounds like 7-14 days is pretty normal for the system to catch up. I've been checking my account obsessively every day (probably not helping my stress levels!), but based on what others have shared, I should probably expect the message to stick around until at least next week. The transcript checking tip is gold - I didn't realize that updates there first. Going to start monitoring that instead of just the main account page. Thanks for posting this question, you're definitely not alone in the waiting game!
Annabel Kimball
Something that hasn't been mentioned yet - don't forget to consider Section 179 expensing or bonus depreciation for these POS systems! Assuming your client has enough income, you might be able to write off the entire cost in year 1 anyway, making the 5 vs 7 year question less important for current tax savings. Just make sure to document your reasoning for the classification you choose in case it becomes relevant later on. I typically include a brief memo in the tax file explaining the rationale behind asset classifications that aren't explicitly covered in the IRS publications.
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Chris Elmeda
ā¢Good point about Section 179! But what about the tangible property regulations? Depending on the cost of each POS terminal, they might fall under the de minimis safe harbor if the taxpayer has an applicable financial statement and a written capitalization policy. My firm has been encouraging clients to adopt a $5,000 threshold when possible.
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Jamal Wilson
As someone who's dealt with this exact scenario multiple times, I can confirm that restaurant POS systems are definitely 5-year property. The confusion comes from that specific exclusion in Pub 946, but the key is understanding that they're still computer-based equipment at their core. One thing I'd add that hasn't been mentioned - make sure you're also considering any installation costs, training, and initial setup fees. These should typically be capitalized along with the equipment cost rather than expensed separately. I've seen preparers miss this and it can add up to a significant amount, especially for multi-location franchise operations. Also, if your client is planning to expand to additional locations, it might be worth having a conversation about establishing a consistent capitalization policy now. This will make future POS installations much cleaner from a tax perspective.
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