IRS

Can't reach IRS? Claimyr connects you to a live IRS agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Something else to consider - check if you have any other income that isn't having taxes withheld, like investments, side gigs, etc. My husband and I were in the same boat until we realized our investment income wasn't being factored into our withholding.

0 coins

This is a really important point! Even interest from savings accounts and dividends from stocks count as taxable income. With interest rates higher recently, people are getting hit with more taxable interest than they expect.

0 coins

Another thing to consider is making quarterly estimated tax payments if your withholding still falls short after updating your W4s. Since you both got promotions mid-year, the withholding system might not have caught up to your new income levels quickly enough. You can calculate quarterly payments based on either 100% of last year's tax liability or 90% of this year's expected tax (110% if your AGI was over $150k). This gives you a safety net if your W4 adjustments aren't quite right, and you avoid underpayment penalties. The IRS Form 1040ES has worksheets to help calculate this, or you can make payments online through EFTPS. It's especially helpful for people with variable income or multiple income sources.

0 coins

That's really helpful advice about quarterly payments! I never knew about the 100% of last year's tax rule. Since we owed $5,200 this year, would that mean we could pay quarterly payments based on our previous year's total tax to avoid penalties? And can you make these payments even if you're also having taxes withheld from your paycheck?

0 coins

I went through almost the exact same situation three years ago - divorce finalized in late December after supporting my ex most of the year. The financial shock of that unexpected tax bill is brutal, especially when you're already dealing with divorce expenses. A few practical tips that helped me get through it: 1. **Quarterly estimated payments for 2025**: Since you now know your withholding will be drastically different as a single filer, start making quarterly estimated tax payments immediately. This prevents the same problem next year. 2. **Payment plan options**: The IRS installment agreement mentioned earlier is definitely worth considering. The setup fee is minimal and the interest rate is usually lower than credit cards. You can even apply online. 3. **Check your divorce decree carefully**: Mine had a clause about splitting certain tax-related expenses that I initially missed. Your attorney might have included provisions about who handles what for the transition year. 4. **Timing lesson learned**: For anyone reading this going through divorce - update your W-4 the moment you know the divorce will be final before December 31st, even if it feels premature. The tax code doesn't care about fairness, just dates. The $7,000 shock is painful but manageable with a plan. You'll get through this!

0 coins

Ellie Kim

•

This is incredibly helpful advice, thank you! I'm definitely going to look into setting up quarterly payments for 2025 - I never want to be caught off guard like this again. The installment plan sounds like a lifesaver too since paying $7,000 all at once would be really difficult right now on top of all the divorce-related expenses. I'll check my divorce decree again more carefully - honestly I was so emotionally drained by the end of the process that I might have missed some important details. Your point about updating the W-4 immediately is spot on - I wish I had known this earlier but hopefully others can learn from my mistake!

0 coins

Lucy Lam

•

I'm sorry you're dealing with this stressful situation on top of everything else that comes with divorce. The timing rules for filing status can feel really unfair, especially when you've been financially supporting someone for most of the year. One thing I haven't seen mentioned yet - if you made any direct payments to third parties on behalf of your ex-spouse (like paying her student loan directly to the lender, or medical bills directly to healthcare providers), these might potentially qualify for different tax treatment depending on how they were structured in your divorce agreement. Also, while you can't claim your ex as a dependent, make sure you're not missing any other potential deductions you might be entitled to as a single filer. Sometimes people overlook things like unreimbursed employee expenses, professional development costs, or other itemized deductions that could help offset some of that tax bill. The quarterly estimated payment advice from others here is really crucial for 2025. The IRS safe harbor rule generally requires you to pay 110% of last year's tax liability through withholding and estimated payments to avoid penalties, so calculating what you'll need for next year based on your new filing status will save you from this same shock again. Hang in there - this is definitely manageable with the right plan in place!

0 coins

This is really solid advice about checking for third-party payments! I actually did pay her student loan directly to the servicer for about 6 months, and I paid some of her medical bills directly to the hospital. I had no idea this might be treated differently tax-wise. I'm definitely going to look into this more carefully when I go through all my records. The safe harbor rule explanation is super helpful too - I'll make sure to calculate 110% of this year's liability for my estimated payments so I don't get hit with penalties on top of everything else. Thanks for the encouragement, it really helps to know this situation is manageable!

0 coins

Kelsey Chin

•

This thread has been incredibly helpful! I'm a tax preparer and I see situations like yours all the time, especially with clients who have investment properties and primary residences. One thing I always tell my clients in your situation is to create a simple timeline document showing: (1) when you took out the HELOC, (2) when you used the funds for the home purchase, and (3) how much was used. This makes it much easier to explain to the IRS if you ever get questioned. Also, since your duplex is now fully rental, don't forget that you might be able to deduct other expenses related to that property on Schedule E - property management fees, repairs, depreciation, etc. The HELOC interest allocation is just one piece of optimizing your tax situation with multiple properties. Keep all those closing documents and bank statements showing the money trail from HELOC to home purchase. The IRS loves a clear paper trail, and it sounds like you're in good shape for claiming that deduction!

0 coins

This is exactly the kind of professional insight that makes these discussions so valuable! As someone new to dealing with multiple properties and complex loan situations, I really appreciate the practical advice about creating a timeline document. That seems like such a simple thing but I can see how it would be incredibly helpful if the IRS ever has questions. Your point about not forgetting the other Schedule E deductions for the rental property is great too - I've been so focused on getting the HELOC interest situation figured out that I haven't even started thinking about all the other rental expenses I can probably deduct now that the duplex is fully a rental property. Do you have any recommendations for good resources or software that helps track all these different types of expenses across multiple properties? It seems like organization is really key to making sure I don't miss anything or mess up the allocations between Schedule A and Schedule E.

0 coins

Sunny Wang

•

Great question! I went through almost the exact same situation last year. You're definitely on the right track - the key is that you used the HELOC proceeds to acquire your primary residence, which makes that interest potentially deductible under the current tax rules. Just to echo what others have said, the IRS traces how the loan funds were actually used rather than just looking at which property secures the loan. Since you used your duplex HELOC to buy what became your primary residence, that interest should qualify for the mortgage interest deduction on Schedule A. One thing I'd add is to make sure you understand how this affects your overall tax picture. The duplex mortgage interest (not the HELOC portion) will now be a rental expense on Schedule E since it's fully a rental property. But the HELOC interest goes on Schedule A as personal mortgage interest because of how those funds were used. I kept a simple folder with my closing statement from the house purchase, the HELOC agreement, and bank statements showing the fund transfers. Made tax prep much smoother and gave me confidence I could back up the deduction if needed. Sounds like you're in good shape with your documentation!

0 coins

Mason Davis

•

This is such a helpful summary of everything discussed in this thread! As someone who's been lurking and reading through all these responses, I feel like I finally understand how the tracing rules work for HELOC interest deductions. Your point about keeping a simple folder with all the key documents is great advice. I'm in a somewhat similar situation (though not as complex) and was feeling overwhelmed about what documentation I'd need to keep. Breaking it down to just the essential papers - closing statement, HELOC agreement, and bank transfer records - makes it seem much more manageable. One follow-up question for anyone who's been through this: when you say "bank statements showing the fund transfers," do you need statements from both the HELOC account AND the account where the funds went for the home purchase? Or is it enough to just have the closing statement showing where the down payment came from?

0 coins

Ava Kim

•

Has anyone actually had success getting a refund from Optima? I'm in month 5 with them, paid $3,900, and they keep saying they're "reviewing my case" but nothing happens. Starting to think I've been scammed too.

0 coins

I managed to get about 60% back after threatening legal action and filing complaints with the BBB, FTC, and my state attorney general. Document EVERYTHING - every call, email, promised deadline they missed. I had to fight for 3 months but eventually got $2,400 of my $3,950 back. The key was having an EA write a letter confirming they had done essentially nothing on my case despite claiming "extensive work.

0 coins

Lara Woods

•

Carmen, you're absolutely not an idiot - these companies are predatory and specifically target people in stressful financial situations. The fact that you're taking action now shows you're being smart about protecting yourself. Here's my step-by-step recommendation based on what others have shared: 1) **Document everything immediately** - gather all contracts, payment records, emails, and notes from phone calls with Optima 2) **Send written termination notice** (email + certified mail) demanding immediate cancellation and an itemized list of actual services performed 3) **Contact your credit card company today** to dispute charges - explain that services were not rendered as promised 4) **File complaints with FTC, BBB, and your state attorney general** - this creates a paper trail and may help others The good news is you've already contacted a local EA/CPA, which is exactly the right move. They can often resolve IRS issues much faster and cheaper than these relief companies ever could. Don't let Optima string you along with more excuses. Be firm about cancellation and don't accept any "retention offers" - they're just trying to extract more money. You have consumer protection rights, especially if you paid by credit card. Stay strong - you're doing the right thing by getting out now before they take even more of your money.

0 coins

Miguel Ramos

•

This is exactly the roadmap I needed - thank you so much for laying it out so clearly. I've been feeling paralyzed about what steps to take, but having a concrete plan makes this feel manageable. I'm going to start documenting everything tonight and send that termination notice first thing tomorrow morning. The relief knowing that others have successfully gotten refunds gives me hope. I was worried I'd just lost that money forever. My biggest fear now is that they'll try to pressure me into staying when I call to cancel - did anyone else deal with aggressive retention tactics? Also, when disputing with my credit card company, should I wait to see if Optima responds to my termination letter first, or start the dispute process immediately?

0 coins

Don't wait on the credit card dispute - start it immediately while sending the termination letter. Credit card companies have time limits for disputes (usually 60-120 days from the charge), so the sooner you file, the better. You can always provide additional documentation later as your case develops. Regarding retention tactics - yes, they'll absolutely try to pressure you. They might offer "discounts," claim they're about to make a breakthrough on your case, or try to scare you about IRS consequences. Stay firm and remember: if they had legitimate services to offer, they would have delivered results by now, not excuses. Script for the call: "I am terminating services immediately. This is not a negotiation. Please confirm cancellation in writing within 24 hours." Don't explain why or justify your decision - that just gives them ammunition for pressure tactics. If they get aggressive, hang up and stick to written communication only. The fact that you're being proactive about this puts you ahead of many people who get strung along for years. You've got this!

0 coins

Has anyone tried using a CPA instead of an EA? What's really the difference? My buddy used a CPA for his back taxes and said it worked out fine.

0 coins

Kyle Wallace

•

Both CPAs and EAs can represent you before the IRS, but there are important differences. EAs specialize exclusively in taxation and are licensed by the federal government specifically for tax matters. They often have more experience with IRS representation and tax resolution cases. CPAs are licensed by states and have a broader accounting background that includes taxation but also financial planning, auditing, etc. Some CPAs specialize in tax, others don't. For a non-filer situation like the original poster described, either could help, but an EA might be more cost-effective since their entire practice is focused on tax. The most important factor is finding someone (EA or CPA) who has specific experience with unfiled returns and IRS representation.

0 coins

Thanks for explaining the difference! That makes sense - I'll look for someone who specializes in dealing with back taxes regardless of whether they're an EA or CPA.

0 coins

I just want to echo what others have said about not panicking over those unopened IRS letters. I was in a very similar situation - hadn't filed for 3 years and was terrified to even look at the mail from the IRS. One thing I learned is that the IRS actually prefers to work with people who are trying to get compliant rather than those who continue to avoid the issue. When I finally got help, the penalties weren't as catastrophic as I had imagined in my head. For finding an EA in Minneapolis specifically, you might want to check with the Minnesota Society of Enrolled Agents. They often have local chapters that can provide referrals to members in your area who have experience with non-filer cases. Also, don't be afraid to interview a few EAs before choosing one. Most reputable ones will offer a brief consultation to discuss your situation and their approach. Ask specifically about their experience with 4+ years of unfiled returns and what their typical timeline looks like for getting everything resolved. You're taking the right step by seeking help now. The sooner you start, the more options you'll have for payment plans and penalty abatement.

0 coins

This is really reassuring to hear! I'm actually dealing with a similar situation right now (2 years unfiled) and have been avoiding opening those IRS letters too. It's good to know that the penalties might not be as bad as I'm imagining. Did you end up getting any penalty relief when you finally got compliant? I keep hearing about "first time penalty abatement" but I'm not sure if that applies when you haven't filed for multiple years.

0 coins

Prev1...23322333233423352336...5643Next