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Elijah Brown

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I've dealt with this exact same frustration! PayUSATax and Pay1040 customer service is notoriously difficult to reach. Here are a few strategies that have worked for me and others: For PayUSATax: Try their live chat feature on their website during business hours (usually 8am-5pm EST). It's not always available, but when it is, you can sometimes get connected to a real person faster than phone. For Pay1040: Their Facebook page actually responds to messages - I know it sounds weird, but I got a response within 2 days when I messaged them there with my payment details. However, given your timeline urgency with the $5,300 credit and missing 1040-X, I'd strongly recommend calling the IRS directly at 1-800-829-0922 (this is the dedicated line for payment inquiries). Yes, the wait times are brutal, but they can see ALL payments made to your account regardless of which processor was used. They can also help you understand why payments might have been applied to different accounts. Since your husband originally filed as Single and you're trying to amend to Married Filing Jointly, there's a good chance the IRS systems are having trouble matching payments between your individual accounts. The IRS can actually initiate payment traces on their end without you needing the processor details first. The $5,300 credit is likely payments sitting in a "suspense account" waiting to be properly applied once your amended return is processed.

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This is really helpful advice! I had no idea about the Facebook messaging option for Pay1040 - that's such a weird workaround but I'm definitely going to try it. And the dedicated payment inquiry line (1-800-829-0922) is new to me too, thanks for sharing that specific number. Your explanation about the "suspense account" makes a lot of sense for why I have this mysterious $5,300 credit. It's probably exactly what you said - payments that can't be properly applied until the amended return gets processed. I'm going to try the PayUSATax live chat first since that sounds like the quickest option, then hit up Pay1040 on Facebook. If those don't work out, I'll bite the bullet and call that IRS payment inquiry line. At least now I have a game plan instead of just spinning my wheels with those automated phone systems! Have you had any experience with how long it takes the IRS to process payment traces once they initiate them on their end?

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Mei Wong

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I've been through a similar situation with tracking down payments from multiple processors! Here's what worked for me: For PayUSATax, try calling early morning (around 7:30-8:00 AM EST) - I found their phone system is less congested then and you're more likely to get through to a person. Also, if you have a business account with them, there's sometimes a separate business support line that's faster. For Pay1040, beyond the Facebook messaging that others mentioned, try their LinkedIn company page - they actually respond to professional inquiries there pretty quickly since fewer people think to use it. But honestly, given your timeline and the complexity with the missing 1040-X and mysterious $5,300 credit, I'd skip the payment processors entirely and go straight to the IRS. The key is calling the right number at the right time. Try 1-800-829-1040 (the main line) at exactly 7:00 AM when they open - you'll get through much faster than calling during peak hours. When you do reach the IRS, ask them to do a "payment history inquiry" for both your SSN and your husband's SSN for tax year 2022. They can see everything in real-time, including payments that might be sitting in processing limbo. This will be way more comprehensive than anything the payment processors can tell you. The $5,300 credit is almost certainly related to your missing amended return - payments probably got applied but the IRS doesn't know how to reconcile them without the corrected filing status.

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Emma Taylor

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This is excellent advice about calling at 7 AM! I never thought about timing being so crucial but that makes total sense - fewer people calling right when they open. The suggestion about requesting a "payment history inquiry" for both SSNs is really smart too, especially since this involves a filing status change from Single to Married Filing Jointly. I'm dealing with a somewhat similar issue where I made payments through different processors and now have discrepancies on my account. One question - when you called the IRS at 7 AM, did you have to navigate through their automated system first, or were you able to speak to someone right away? I'm trying to figure out the best way to get through those phone menus quickly. Also, have you had experience with how long it typically takes them to research the payment history once you're connected with an agent? I'm wondering if they can do it while you're on the call or if it requires a callback.

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Aaliyah Jackson

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The IRS systems are so ancient they probably running on windows 95 still lololol

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KylieRose

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Windows 95? More like DOS ๐Ÿ˜‚

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Just went through the same thing! My cycle code switched from 04 to 03 about 10 days ago and I was panicking too. But honestly, from what I've learned lurking in these forums, it's usually a good sign that your return is moving through the system. The 03 cycle processes on Wednesdays vs Thursday for 04. I ended up using that taxr.ai tool everyone's been mentioning and it really helped calm my nerves - gave me a clear breakdown of what was happening with my specific situation. Hang in there, the waiting is the worst part but movement is generally positive! ๐Ÿคž

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Sofia Morales

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You can also check your 1099-MISC or other tax documents from H&R Block - they should show any fees or advance amounts that were deducted. If you're still unsure, you can always call H&R Block customer service directly with your account info and they can confirm the advance was paid off. Don't stress too much though - these advances are designed to be automatically deducted from your refund, so if you received money back, you're almost certainly good to go!

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Mateo Hernandez

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This is really helpful advice! I didn't know about the 1099-MISC showing the advance info. @Sofia Morales do you know if H&R Block sends those documents automatically or do I need to request them?

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Liam Murphy

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They should send them automatically if you had an advance - usually by January 31st. But if you can't find it, you can download it from your H&R Block online account under "Tax Documents" or call them to request a copy. The document will show exactly how much was deducted for the advance so you'll have peace of mind!

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Romeo Quest

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Another way to verify is to look at your actual tax return form - specifically Form 1040. On line 22b, it should show the total refund amount you were entitled to. Then compare that to what you actually received in your bank account. The difference should match your advance amount. If the math adds up, you're all good! I learned this the hard way after panicking about the same thing last year ๐Ÿ˜…

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NebulaNomad

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18 Does anyone know if this applies the same way for S corporations? I know S corps don't technically have E&P unless they were previously C corps, but I'm dealing with a converted entity that has accumulated E&P from its C corp days and did a ยง1031 exchange post-conversion.

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NebulaNomad

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11 For an S corporation that was previously a C corporation, the rules get a bit more complex. The accumulated E&P from the C corporation period stays with the company even after S election. If the S corporation does a ยง1031 exchange, and the property involved was held during the C corporation period, then any deferred gain would not have increased the C corporation's E&P at that time. When the replacement property is eventually sold, any gain attributable to the period when the company was a C corporation would potentially increase the accumulated E&P. It's super important to maintain good records in these situations because you need to track the portions of any gain attributable to appreciation during the C corp period versus the S corp period.

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Omar Zaki

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This is a great discussion! I've been dealing with similar E&P confusion in my practice. One thing that helped me understand the ยง1031/E&P interaction was realizing that Congress intended E&P to reflect the corporation's actual economic capacity to make distributions to shareholders. Since a ยง1031 exchange doesn't generate any cash or other liquid assets (you're just swapping one property for another), there's no actual increase in the corporation's ability to pay dividends. The deferred gain represents potential future value, but not current distributable earnings. This is different from other types of gains that do increase current E&P because those transactions typically result in cash or other assets that could theoretically be distributed. The ยง1031 exchange keeps the corporation's economic position essentially unchanged from a liquidity standpoint, which is why E&P treatment follows the tax deferral rather than the book accounting recognition. I found Reg. ยง1.312-7 particularly helpful in understanding the specific E&P adjustments required for various types of property transactions if anyone wants to dive deeper into the regulations.

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Fidel Carson

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Does anyone know if the Schedule C requirements are different if you're selling primarily vintage or antique items on eBay? I'm selling my grandmother's old collection and not sure if this counts as a business or just personal sales. My total is around $5,200 for the year.

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Ayla Kumar

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It actually depends on whether you're selling these items at a profit and how frequently you're selling. The IRS generally considers if you're engaged in an activity with the intent to make a profit - if you're regularly selling items to make money (not just occasionally clearing out personal belongings), they'd likely see this as a business requiring Schedule C. Since you've sold over $5,000 worth, you'll probably receive a 1099-K from eBay anyway (the threshold is now $5,000 for 2025 tax year), which means the IRS will be expecting to see this income reported somewhere on your return.

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Fidel Carson

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Thank you so much for this explanation. I've been selling pretty consistently throughout the year, about 3-4 items per week, and definitely making a profit on most pieces. I think based on what you're saying this would count as a business activity, especially since I'm going to get a 1099-K. I'll go ahead and prepare Schedule C. Really appreciate the help!

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Isaiah Sanders

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Super late to this thread but just wanted to add that if you're filing Schedule C for the first time, don't forget about self-employment tax! I got a nasty surprise my first year selling on eBay when I had to pay an extra 15.3% on my net profit. Set aside more than you think you need for taxes.

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Clay blendedgen

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Omg thank you for mentioning this! I had no idea about the self-employment tax. Is that on top of regular income tax? Do I need to be making quarterly payments or something? This is getting complicated fast...

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Andrew Pinnock

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Yes, self-employment tax is in addition to regular income tax! It's basically the Social Security and Medicare taxes that would normally be split between you and an employer, but since you're self-employed, you pay both halves (15.3% total - 12.4% for Social Security + 2.9% for Medicare). If you expect to owe $1,000 or more in taxes for the year, you're supposed to make quarterly estimated payments to avoid penalties. The deadlines are usually January 15, April 15, June 15, and September 15. Since this is your first year, you might be okay for this year, but definitely plan ahead for next year. You can use Form 1040-ES to calculate your quarterly payments. The good news is you can deduct half of your self-employment tax as an adjustment to income, so it's not quite as bad as it initially seems!

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