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Jamal Harris

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I'm so sorry you're going through this - it sounds incredibly frustrating and unfortunately all too common with these large tax relief companies. The pattern you're describing with Optima is exactly what consumer protection agencies have been warning about for years. A few things that might help: First, document everything - save all emails, contracts, and records of payments you made to them. If they promised specific results or timelines, make note of those too. This documentation will be crucial if you do pursue legal action. Second, you might want to contact your state's attorney general office and file a complaint. While individual complaints don't always result in immediate action, they do build a case file that can lead to investigations if enough people report similar experiences. For your actual tax problem, as others have mentioned, you likely have options available directly through the IRS that don't require expensive intermediaries. The IRS website has a lot of helpful information about payment plans, offers in compromise, and other relief programs. As for organizing legal action, you might want to reach out to consumer protection attorneys in your area who handle class action suits. Many will provide free consultations to evaluate whether you have a viable case. The fact that you and others are reporting such similar experiences suggests there might be grounds for action. Hang in there - you're not alone in this, and there are legitimate paths forward to resolve both your tax issues and potentially recover what you paid to Optima.

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This is really solid advice! I've been lurking in this thread because I'm dealing with a similar situation with a different tax relief company (not Optima but same playbook). The documentation point is so important - I wish I had kept better records from the beginning. One thing I'd add is that some state bar associations have referral services for consumer protection attorneys who specialize in these kinds of cases. That might be another good resource for finding lawyers who understand the specific tactics these companies use. It's encouraging to see so many people sharing their experiences here. These companies count on people being too embarrassed or isolated to speak up about getting scammed. The more we share what actually happened, the harder it becomes for them to keep operating this way.

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Gabriel Ruiz

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I'm really sorry to hear about your experience with Optima Tax Relief - unfortunately, you're definitely not alone. I've been working in tax resolution for several years now and I see the aftermath of these kinds of situations regularly. What you're describing is textbook behavior from many of the large, heavily-advertised tax relief companies. They make big promises upfront, collect substantial fees, and then do minimal work while stringing clients along with requests for more documentation or additional payments. The reality is that most tax resolution work involves fairly standard IRS procedures that don't require the "expert negotiation" these companies claim to provide. Payment plans, offers in compromise, and other relief options have specific IRS criteria that determine eligibility - it's not really about negotiation skills. For your immediate situation, I'd recommend contacting the IRS directly to understand what options are actually available to you. You can often accomplish more in a single phone call with an IRS agent than these companies do in months. The IRS website also has good information about legitimate relief programs. Regarding potential legal action, definitely document everything and consider filing complaints with your state attorney general and the FTC. Even if individual complaints don't immediately resolve your situation, they help build cases that can lead to broader investigations and enforcement actions. You're absolutely right that these companies need to be stopped - they target people who are already in vulnerable financial situations and make their problems worse. Thank you for sharing your story and warning others.

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Thank you for this perspective from someone who works in the field! It's really validating to hear a professional confirm what so many of us have experienced. I keep wondering how these companies can legally operate when they're essentially charging thousands for work they don't actually do. Your point about the IRS procedures being fairly standard really hits home. Optima made it sound like my case required some kind of specialized expertise and complex negotiations, but from what I'm learning here, it sounds like most of what they promised could be handled with basic forms and direct communication with the IRS. I'm definitely going to try calling the IRS directly this week. After reading all these stories, I feel like I've been paying someone to actively prevent me from resolving my tax issues rather than help with them.

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Quick tip for OP: The IRS has a tax withholding estimator on their website that's been updated for 2025. It takes about 15 minutes to fill out but gives pretty accurate W4 instructions. Just google "IRS tax withholding estimator" and have your recent pay stubs ready. Way less stressful than guessing about that 2c box and finding out you were wrong next April!

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I tried using that calculator and got completely lost on step 3. So many questions about projected income and deductions that I just couldn't answer. Is there an easier way?

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@Grace Johnson I had the same issue with the IRS calculator - way too complicated! For step 3, you can just use your current year-to-date numbers from your pay stubs and multiply by how many pay periods are left to estimate annual income. For deductions, if you take the standard deduction most (people do ,)just enter that amount. Don t'overthink it - even a rough estimate will give you way better W4 guidance than just guessing about that 2c checkbox.

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This is such a common confusion! I went through the exact same thing when my spouse and I both got new jobs last year. Here's what I learned after talking to our HR department and doing some research: The Step 2c checkbox is basically the IRS acknowledging that the standard "married" withholding rate doesn't work well when both spouses have jobs. It's designed to prevent exactly the underwithholding situation you experienced in 2020. Here's the key thing: if you both have similar incomes, you should BOTH check the 2c box. I know it sounds counterintuitive, but that's what the IRS instructions actually say. The "only check if married filing jointly and both have jobs" applies to your situation as a couple - meaning this option exists specifically for dual-income married couples. When both of you check it, your employers will withhold at the higher single rate, which compensates for the fact that combining two "married" withholding amounts usually falls short of what you'll actually owe. We did this and went from owing $2,100 to getting a small refund of about $300. Much better than that heart attack feeling in April!

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This is really helpful! I'm actually in a very similar situation - just got married last year and we're both working full-time with pretty comparable salaries. We've been dreading tax season because we have no idea what to expect. So if I understand correctly, we should both check that 2c box on our respective W4s even though it might seem like we're "double-dipping" on the adjustment? That actually makes sense when you explain it that way - two married withholding rates would definitely underestimate our combined tax liability. Thanks for sharing your experience with the numbers too - going from owing over $2K to getting a small refund sounds like exactly what we need!

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Has anyone considered the alternative minimum tax (AMT) implications when selling RSUs? I got absolutely destroyed last year because I didn't factor this in when executing my strategy.

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Paolo Marino

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AMT typically hits harder with ISOs rather than RSUs. With RSUs, you already paid ordinary income tax at vesting, so the AMT impact should be minimal. Were you perhaps mixing up RSUs with ISOs?

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Gabriel Ruiz

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One thing I learned the hard way is to also consider your overall income timing when deciding which RSU lots to sell. If you're expecting a bonus or other large income event later this year, it might make sense to realize those capital losses now to offset the higher tax bracket you'll be in. Conversely, if you're between jobs or expecting lower income next year, you might want to hold off on selling the loss lots until you're in a lower bracket where the deduction is more valuable. The $3,000 annual limit on deducting capital losses against ordinary income means timing can really matter for maximizing the tax benefit.

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This is such a crucial point that often gets overlooked! I'm dealing with a similar situation where I'm expecting a promotion and salary bump in Q4, which will push me into a higher tax bracket. Based on your advice, it sounds like I should accelerate selling my loss-making RSU lots now while I'm still in the lower bracket, rather than waiting until next year when the losses might be more valuable against higher-bracket income. One question though - if I have more than $3,000 in capital losses, do the excess losses carry forward to future years? I'm trying to figure out if there's a strategic advantage to realizing a large loss all at once versus spreading it out over multiple years.

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Ella Knight

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Just wanted to chime in as someone who made this transition a couple years ago! The advice about setting aside 25-30% is solid, but don't forget about state taxes if you're in a state that has them - that percentage might need to be higher depending on where you live. One thing that really helped me in the beginning was using the IRS withholding calculator (https://www.irs.gov/individuals/tax-withholding-estimator) after my first few freelance gigs. You can input both your W2 income and estimated freelance income, and it'll tell you if you need to adjust your W4 withholding at your main job or make quarterly payments. Also, since you mentioned TurboTax - they have a pretty good quarterly tax calculator tool that can help you figure out those estimated payments once you get a few paychecks under your belt. The key is not to stress too much about getting it perfect the first year - you're learning a new system and the IRS understands that. Just make sure you're setting aside something from each freelance payment and you'll be in much better shape than most people starting out! Good luck with the film work - it's such a fun industry to freelance in!

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This is exactly the kind of practical advice I needed! I'm in California so state taxes are definitely going to bump up that percentage I need to set aside. The IRS withholding calculator sounds like a great tool - I'll definitely check that out once I get my first few freelance payments. Your point about not stressing too much about perfection in the first year is really reassuring. I've been overthinking every detail because I'm worried about making mistakes, but you're right that learning as I go is probably more realistic than trying to get everything perfect from day one. Thanks for the encouragement about the film industry too! I'm really excited about the creative opportunities, and it's good to know the tax side will become more manageable with experience.

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One thing I haven't seen mentioned yet is the importance of getting an EIN (Employer Identification Number) for your freelance work, even if you're a sole proprietor. While you can use your SSN, having an EIN makes you look more professional when clients ask for tax documents, and it adds a layer of privacy protection. You can apply for an EIN online directly through the IRS website for free - it literally takes about 10 minutes and you get it immediately. Some clients prefer working with freelancers who have EINs, and it makes the whole W-9 process smoother. Also, since you're in film production, consider joining relevant professional organizations like your local film commission or industry groups. The membership fees are tax-deductible business expenses, and they often provide valuable networking opportunities that can lead to more work. Plus, some offer resources or workshops on freelance business practices that could help with the tax and business side of things you're navigating. The learning curve feels steep at first, but once you get through your first year of managing both income sources, it becomes much more routine. You've got this!

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Adaline Wong

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This is really helpful advice about getting an EIN! I hadn't thought about the professional appearance aspect, but that makes a lot of sense especially when working with production companies. Quick question - once you have an EIN, do you use that instead of your SSN on all the W-9 forms for freelance work, or do you have a choice? Also, the point about joining professional organizations is smart. I'm actually looking into the local film commission already for networking, so it's great to know those membership fees are deductible. Are there any other common business expenses specific to film freelancing that people often overlook when they're starting out? I want to make sure I'm tracking everything I should be from the beginning. Thanks for the encouragement - this whole thread has been incredibly educational and much less overwhelming than trying to figure this out alone!

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Once you have an EIN, you can choose to use either your EIN or SSN on W-9 forms - it's entirely up to you. Most freelancers I know use their EIN once they get it since it keeps their SSN private and looks more professional. For film-specific expenses that people often miss: craft services or meals when you're on long shoots (50% deductible), parking fees at shoot locations, any specialized apps or software subscriptions you use for scheduling or communication with crews, and even things like professional headshots or demo reels if you're also trying to get on-camera work. Phone bills can be partially deductible too if you're using your personal phone for business communications with clients. Don't forget about continuing education - any workshops, online courses, or seminars related to your craft are fully deductible. Even streaming subscriptions to industry publications or trade magazines count as business expenses. The key is just being able to show that each expense was "ordinary and necessary" for your freelance business. When in doubt, keep the receipt and ask a tax professional - it's better to track too much than miss legitimate deductions!

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Khalid Howes

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Great question! I went through this same decision last year when my taxes got more complicated with rental income. Here's what I learned from interviewing several professionals: The biggest practical difference is that EAs eat, sleep, and breathe taxes year-round, while many CPAs have broader practices. When I called CPAs in July with a tax question, half of them said "call back in January." The EAs I contacted were ready to help immediately. For your situation with a new side business, either credential works, but I'd suggest asking specific questions like: "How many Schedule C returns do you prepare?" and "What business deductions should I be tracking?" The answers will tell you way more about their expertise than their letters after their name. One thing to consider - if your side business grows, you might eventually need business accounting services, financial planning, or help with business structure decisions. CPAs can grow with you into those areas, while EAs stay focused on the tax side. Cost-wise, I found EAs were generally 15-20% less expensive in my area for basic tax prep, but the range varies a lot based on experience and location.

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This is really helpful perspective! The point about year-round availability is something I hadn't considered. I'm definitely leaning towards asking those specific questions you mentioned about Schedule C experience. One follow-up - when you say CPAs can "grow with you" into other business services, how do you know when you've reached that point? Like what are the signs that you need more than just tax help? My side business is pretty simple right now but I'm curious what to watch for as it potentially expands.

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Carmen Ruiz

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Great question! You'll typically know you need broader services when you start dealing with things like: - Monthly bookkeeping becomes overwhelming (tracking expenses, reconciling accounts) - You need financial statements for loan applications or investors - You're considering changing business structure (LLC to S-Corp, etc.) - You want help with cash flow planning or business budgeting - You need someone to review contracts or business decisions from a financial perspective For a simple side business like yours, you probably won't hit these points until you're doing $50K+ annually or it becomes your main income source. At that stage, having a CPA who already knows your situation can be really valuable since they understand your full financial picture. But honestly, for now with $15K in side income, either an EA or CPA will serve you well. I'd focus more on finding someone who's proactive about finding deductions and explains things clearly. You can always switch later if your needs change!

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Mohammed Khan

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One thing I'd add that hasn't been mentioned much - consider looking at reviews and asking about their technology setup. Some older practitioners (both CPAs and EAs) still work mostly with paper and may not be as efficient or responsive. I switched to a younger EA last year who uses secure client portals, electronic signatures, and responds to questions via email within hours rather than days. The credential mattered way less than having someone who made the whole process smooth and modern. For your side business situation, also ask upfront about their process for quarterly estimated tax payments. Since you'll likely owe taxes on that business income, you want someone who will proactively help you set up payments to avoid penalties, not just handle it once a year at filing time. The best professional is one who thinks ahead about your situation rather than just filling out forms!

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