

Ask the community...
The whole SNAP system is a joke. They make it so hard to get help when you need it. I've been trying to get benefits for months and keep hitting roadblocks. Anyone know if there's a way to complain about this?
Have you checked your spam folder? Sometimes their emails end up there. Also, make sure to answer ANY call, even if you don't recognize the number. They often call from blocked or weird numbers.
Has anyone else noticed that the DHS phone system seems to be getting worse? I swear it used to be easier to get through to a human.
YES! I thought it was just me. It's like they're actively trying to make it harder to talk to someone.
Hang in there, OP. We've all been in the same boat. The system is broken, but don't give up. Your benefits are important and worth fighting for. 💪
Thanks for the encouragement. Sometimes it feels like I'm the only one dealing with this mess.
Connor Gallagher
Quick question - does anyone know if they're still doing interviews over the phone because of COVID, or are they back to in-person?
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Yara Sayegh
•I had mine over the phone last week, so I think they're still doing phone interviews.
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Keisha Johnson
•It depends on your situation. They did mine in person cuz I didn't have a reliable phone. Best to check with them directly.
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James Martinez
Hey Mei! I went through this process about 6 months ago and it was actually pretty straightforward. One thing I'd add to the great advice already given - bring multiple copies of everything! They sometimes need to keep documents or make copies, and having extras saved me a trip back. Also, if you're nervous, you can always ask to reschedule if you need more time to gather documents. The caseworkers are usually understanding. You've got this! 💪
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Ella Harper
•This is such solid advice! I never would have thought about bringing multiple copies - that's really smart. It's reassuring to hear that the caseworkers are understanding too. Thanks for sharing your experience! 😊
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