This entire thread is a masterpiece of community problem-solving! @PrinceJoe your journey from frustration to resolution perfectly illustrates why we need spaces like this - the official DEO system fails people, but collective knowledge and persistence can crack these cases wide open. What strikes me most is how this "Voluntary Quit" coding error seems almost systematic at this point. Between your case and all the others who discovered the same issue after reading your story, it makes me wonder if there's a specific question or interface element in the CONNECT application that's consistently misleading people. The diagnostic approach that emerged here - checking separation coding first, then systematically working through determination status, fact-finding sections, and document uploads - should honestly be the official DEO troubleshooting guide. Instead, we have a community of stressed-out people becoming amateur investigators just to get basic information about their own claims. @Sophie Footman @Owen Devar and others created what's essentially a crowd-sourced solution to a government system failure. That's both inspiring and deeply concerning about the state of our unemployment infrastructure. Really hoping your back pay comes through quickly and that this thread continues helping others escape adjudication purgatory. Stories like this restore some faith in the power of community support when institutions let us down.

This thread is absolutely incredible - what started as one person's frustration turned into a comprehensive troubleshooting guide that's probably helped dozens of people! @PrinceJoe your persistence really paid off, and I love how the community rallied around you to systematically solve the problem. I'm currently on week 3 of adjudication and was getting really discouraged until I found this thread. Just checked my separation coding and BINGO - shows "Voluntary Quit" when I was actually terminated due to company restructuring. Can't believe such a simple application error has caused weeks of financial stress! Already uploaded my termination letter and sent the message using @Sophie Footman's exact wording. Planning to try that 7:30am call strategy tomorrow. This thread should honestly be the unofficial DEO survival guide - you all figured out more useful troubleshooting steps than the official system provides. Thank you for sharing this journey and giving the rest of us a roadmap out of adjudication hell!

@helpful_guidance Yes! The agent said once they have the employment verification documents, it typically takes 5-7 business days to update in the system. She also added a note to my file about the verification issues I was having. Feeling much more hopeful now!

For anyone still having trouble, I just discovered another workaround that worked for me today. If you log into CONNECT and go to "Inbox" then look for any messages about "Outstanding Issues" - click on that message and there should be a "Respond" button. When you click respond, it opens a form where you can attach documents directly. This upload method seems to work even when the main document upload feature is broken. I was able to submit my W-2s and paystubs this way after weeks of trying other methods. Worth a shot for anyone who's still stuck!

Just want to add my voice to everyone saying this thread is incredibly helpful! I'm a case worker who helps people navigate benefit systems, and I see this exact confusion with DEO's fact finding process almost daily. The tips about trying mobile app, different browsers, and early morning logins are spot on - I've started sharing these workarounds with my clients because DEO's official guidance is so inadequate. @Holly your persistence really shows what it takes to get through this system! The fact that you had to hunt through multiple sections to find something with a completely different name than what the email mentioned is unfortunately very typical. One additional tip for anyone still struggling: if you're on a slower internet connection, try using the "basic" or "low bandwidth" version of CONNECT if it's available. Sometimes the full site doesn't load properly but the simplified version works better. Also, if you're using any ad blockers or privacy extensions, try disabling them temporarily as they can sometimes interfere with DEO's forms. It's really frustrating that people need to become system experts just to access benefits they're entitled to, but I'm so grateful for communities like this where people share practical solutions. This thread should honestly be required reading for anyone filing in Florida!

This entire thread has been absolutely incredible to read through! @Holly, your story perfectly captures the nightmare that is DEO's "user-friendly" system. I'm currently stuck in the exact same situation - got the mysterious fact finding email yesterday and have been searching everywhere for this supposedly obvious questionnaire. Reading through everyone's solutions has given me so much hope though! The mobile app strategy, early morning logins, trying different browsers, checking sections with completely random names - it's like a masterclass in DEO system hacking. @Zoe's professional perspective really validates that this isn't user error, it's genuinely terrible system design. What really amazes me is how this thread has organically become the comprehensive guide that DEO should have provided but never did. Between @Malia's detailed questionnaire prep, @Luca's technical workarounds, @Oliver's timing insights, and everyone else's hard-won wisdom, we've basically crowdsourced a solution to DEO's deliberately confusing process. I'm armed with Firefox, the mobile app, and a 6 AM alarm clock now. Going to hunt down this elusive fact finding beast and screenshot absolutely everything! Will definitely report back with my findings. Thank you all for proving that community support can triumph over bureaucratic chaos! 🔍💪

Just wanted to jump in as someone who's been lurking here for weeks dealing with my own DEO mess! This thread has been absolutely incredible - the amount of practical, actionable advice here is better than anything I've found through official channels. I'm currently stuck with "Pending" status for 9 weeks, but reading about everyone's success stories gives me real hope. The terminology you've all discovered - "payment release request," "overpayment flags," "benefit eligibility interview status," "pending determinations" - it's like having a secret playbook for dealing with DEO agents who actually know what they're doing. The Spanish line transfer trick that @Seraphina Delan mentioned sounds like pure genius! I've been banging my head against the wall trying to get through on the regular line for weeks. Definitely trying that tomorrow morning along with all these key phrases. @Jayden Reed - your recent success story is exactly what I needed to read today! Getting that "potential duplicate claim" flag cleared and having a confirmation number must feel amazing after being stuck for so long. This community support has been a lifesaver. It's frustrating that we have to become DEO terminology experts just to access benefits we're legally entitled to, but at least we're all helping each other figure it out. Will definitely report back on my progress!

This thread has been absolutely life-changing for me! I've been stuck in "Adjudication in Progress" status for 14 weeks and was starting to lose hope completely. Reading through all these detailed experiences and success stories has given me a real action plan for the first time. I had no idea about the Spanish line transfer trick or any of these crucial phrases like "payment release request," "overpayment flags," "benefit eligibility interview status," and "pending determinations." It's honestly shocking that we have to become amateur DEO investigators just to get benefits we're legally entitled to, but this community sharing knowledge is making all the difference. @Jayden Reed - your recent success with getting the "potential duplicate claim" flag cleared is so encouraging! Getting that confirmation number and 5-7 day timeline must feel incredible after being stuck for so long. Planning to call first thing Monday morning using the Spanish line strategy and all the terminology everyone has discovered. Also going to ask specifically about fact-finding questionnaires and identity verification requirements since those seem to be common hidden blockers. This thread should honestly be required reading for anyone dealing with Florida unemployment. The mutual support and crowdsourced wisdom here is more valuable than anything on any official website. Will definitely update everyone on my progress - thank you all for creating such an amazing resource!

I'm in week 4 of adjudication and this thread has been such a relief to find! My employer contested my claim after I was laid off due to "workforce reduction," even though I have all the documentation showing it was a legitimate layoff. Like everyone else here, I've been completely unable to get through to DEO on the phone - just endless busy signals and disconnects. Reading about everyone's success with Claimyr has convinced me to try it tomorrow. It's absolutely insane that we have to pay a third-party service just to get basic information about our own unemployment cases, but at this point I'm desperate for any real answers about what's causing the delay. The financial stress is really getting to me, especially when I don't even know if there's something specific they need from me that they never bothered to communicate. Thank you to everyone who's shared their experiences and tips here - it's so helpful to know we're not alone in dealing with this broken system. The fact that so many of us have the exact same story (legitimate layoff + employer contest + zero communication from DEO) really shows how systemic these problems are. I'll definitely update once I try Claimyr and hopefully get some actual answers about my case!

I'm in week 8 of adjudication and this thread has been my lifeline through this absolute nightmare! My employer contested my claim after laying me off due to "company restructuring," and I haven't been able to get a single human on the phone at DEO despite calling literally hundreds of times over the past two months. The financial situation has become desperate - I'm now facing eviction and had to move in with family. What's most frustrating is having zero information about what's actually causing the delay or what I might need to provide. Reading everyone's success stories with Claimyr has given me hope for the first time in weeks. I'm going to try it first thing Monday morning, even though it's painful to spend money I don't have just to get basic information about my own case. @Lena Kowalski thank you so much for keeping us updated throughout your process - seeing someone actually make progress has kept me from completely losing hope! And to everyone else still waiting, this thread proves we're not alone in this broken system. The pattern is so clear: legitimate layoffs, employer contests that seem designed to create delays, and complete communication breakdown from DEO. I'll definitely update everyone once I try Claimyr. We have to stick together and share information since the system clearly won't help us navigate it. Hang in there everyone - we will get through this!