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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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To add some clarity on the employer side: When an employee files for unemployment in Florida, the employer doesn't directly pay that specific claim. Instead, their overall tax rate might increase in the future based on their "experience rating" (how many former employees collect benefits). The employer is trying to intimidate you to protect their future tax rate, which is both illegal and unethical. The DEO has specific channels for reporting employer misconduct. You should definitely report this situation to prevent them from doing this to other employees in the future. Your benefits are protected by law.
Exactly right. And to add to this - his behavior isn't just about unemployment law violations, it's potentially criminal. Showing up at someone's residence to threaten them over a legal unemployment claim crosses into stalking and harassment territory, which are criminal offenses in Florida.
update?? did u call the police? hope ur ok!
Yes! Filed a police report yesterday. They're taking it seriously especially since he showed up at my apartment. I also finally got through to DEO (after 3 hours on hold) and they transferred me to their fraud department who said they would investigate. Thanks everyone for the support and advice!
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my wife had the same thing happen got locked out for like 2 months. she kept calling that stupid number everyday and nothing. then she found out about the ID.me thing and did that and got an email saying she was verified but her account was still locked. she kept calling and finally got through to someone who told her she had to wait for a "determination letter" or something. took another 3 weeks but they finally unlocked it. whole system is a mess tbh
That's what I'm worried about - even after doing everything right, still getting stuck in their backlog. Did she do anything special to finally get through on the phone, or just keep trying the main number?
just kept calling that main 800 number like 15 times a day for weeks. she finally got through on a wednesday around 3:30. its just luck honestly
To provide an update for everyone in this thread: After following the advice here, I was able to get my account unlocked yesterday! What ultimately worked: 1. Called the 833-FL-APPLY number at exactly 8:30am with options 5-2-2 2. Got through after only 2 attempts (shocking!) 3. Spoke with a very helpful agent named Maria who verified all my documents were already in the system 4. She escalated my case to a supervisor for immediate review 5. Received an email about 4 hours later that my account was unlocked The agent confirmed they're dealing with a huge backlog of identity theft cases, and that cases often get stuck if you don't specifically ask for an escalation. She also mentioned they're prioritizing cases that are over 45 days old (mine was at 52 days). Thank you everyone for your help! Hope this works for others in the same situation.
Congrats on getting it fixed! The fact that you had to do all this extra work just to get what you're entitled to is RIDICULOUS but at least you got through. This is exactly why we need major reform of the entire DEO system.
This gives me hope! Thank you for coming back to update. I'm going to try calling that exact number with those options first thing tomorrow morning. My case is at 48 days now so hopefully that puts me in the priority queue. Did you have to provide any additional information when she escalated to the supervisor?
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When my CONNECT kept freezing, I went to my local CareerSource office and they let me use their computers to claim my weeks. Something about their network having priority access. Might be worth checking if there's one near you?
This is excellent advice! CareerSource offices have dedicated connections to DEO systems and their staff can often help troubleshoot CONNECT issues. They can't directly process claims, but they can sometimes get you past technical hurdles. They also typically have much less traffic than the main DEO channels.
UPDATE: Used the tech support number (1-833-352-7759) this morning and actually got through after about 45 minutes on hold. The tech helped me clear some browser issue and I was finally able to claim my weeks! For anyone else with this problem, definitely try the tech support line instead of the main DEO number. Thanks everyone for your suggestions!
Excellent news! I'm glad you were able to get it resolved. For future reference, if you ever have to claim weeks after the deadline due to technical issues, be sure to request a "backdating" of your claim weeks. The agent should be able to document that you attempted to claim on time but were prevented by system issues.
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Has anybody else noticed that DEO seems to be having more technical issues lately? Between this check situation, the CONNECT site being down every other weekend, and people getting random fact finding requests for claims from months ago... the whole system feels like it's held together with duct tape and prayers!!
yeah its always been trash. my brother-in-law works in IT and says their systems are running on computer code from like the 1980s that nobody knows how to update properly anymore lol
Update for anyone finding this thread later: This is a known issue that happened to multiple claimants during the last week of March 2025. DEO was migrating part of their payment processing system and temporarily issued paper checks to some claimants. It's completely legitimate and you can safely cash the check. Your payments should return to direct deposit for future weeks automatically without you needing to do anything in your account settings.
Thank you so much for this update! I cashed the check yesterday and everything was fine. My account is already showing that next week's payment is scheduled for direct deposit again. Appreciate everyone's help!
Isabella Oliveira
Does anyone know if we'll still get the full 11 weeks of the $300 supplement that was authorized, or does the 3-week gap count against our total? I'm so confused by all of this.
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Ravi Kapoor
•You should still get the full 11 weeks of the $300 supplement that was authorized in the program. The gap weeks don't count against your total. The program runs for 11 weeks from its start date (January 25, 2025), not including the gap period when no program was in place. So you haven't lost any of your eligible weeks - you just don't get payments for the period when no program existed.
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Freya Larsen
One important thing to note: make sure you're still completing your 5 work search requirements each week even during confusing periods like this. I've seen several people get denied benefits because they thought the work search requirements were paused during the transition between programs, but they weren't. The DEO is being really strict about this in 2025.
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Javier Gomez
•Thanks for the reminder! I've been keeping up with my work searches, but I know people who thought they were exempt. Will pass this along.
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