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I'm dealing with a similar nightmare - been waiting 4 months myself and it's beyond frustrating. One thing that finally helped me get some movement was filing a complaint through the Florida Attorney General's office consumer complaint portal. They actually have a category specifically for DEO issues and they seem to have some pull in getting cases reviewed. Also, if you haven't already, try logging into your CONNECT account at different times of day - sometimes the system glitches and won't show updates during peak hours. I know it sounds crazy but I literally refreshed my account at 2 AM one night and suddenly there was a message that had been sitting there for weeks! The whole system is a joke but don't lose hope - keep fighting for what's rightfully yours! 🙏
Thanks for the Attorney General tip - I had no idea they had a specific category for DEO issues! I'm definitely going to file a complaint there today. The 2 AM system refresh trick is wild but honestly at this point I'm willing to try anything. It's ridiculous that we have to become detectives just to navigate a system that's supposed to help us. I'll start checking my CONNECT account at random hours and see if any hidden messages pop up. Four months is brutal - I really hope you get some resolution soon too! This whole situation is such a mess but it helps knowing I'm not alone in this fight.
I'm so sorry you're dealing with this - 5+ months is absolutely ridiculous and completely unacceptable. I went through a similar nightmare last year and finally got my claim resolved after 6 months of fighting. Here's what ultimately worked for me: First, definitely try the early morning calling strategy others mentioned - I had success calling at 8:00 AM sharp on Tuesdays and Wednesdays. Keep a notepad ready with your SSN, claim number, and dates of employment. Second, file complaints everywhere you can: Florida Attorney General's office (they have a DEO category), your state representative, and the Department of Labor. The more pressure from different angles, the better. Third, join the "Florida Unemployment Help" Facebook group if you haven't already - there are people there who share real-time tips about which numbers are getting through and when. Most importantly, don't give up! I know it feels hopeless but these cases do eventually get resolved. The system is broken but your persistence will pay off. Document everything and keep pushing - you deserve those benefits! Sending you strength and hoping you see movement soon. 💪
Thank you so much for sharing your experience and all these practical tips! It's both reassuring and frustrating to know that others have gone through this same nightmare. I really appreciate the specific timing advice about calling Tuesday/Wednesday mornings at 8 AM - I've been calling randomly throughout the week so having a more strategic approach could help. I'm definitely going to join that Facebook group you mentioned and start filing complaints with multiple agencies. Six months must have been incredibly stressful for you, but knowing you eventually got it resolved gives me hope. The fact that we have to become full-time advocates for ourselves just to get basic unemployment benefits is insane, but I'm not giving up. Thanks again for taking the time to help - this community support means everything! 🙏
Congratulations on getting it resolved! Your experience really highlights how broken the DEO system is - the fact that you had to use multiple workarounds just to get a basic account issue fixed is ridiculous. But I'm glad the combination of contacting your state rep and using Claimyr worked out. For anyone else still struggling with this issue, it sounds like the key takeaway is that ID.me verification doesn't automatically unlock your CONNECT account - there's a separate "security flag" that DEO has to manually remove. This explains why so many people get stuck in limbo even after successful verification. Thanks for updating us with what worked - these success stories give the rest of us hope when dealing with this nightmare system!
This is so helpful to read! I'm dealing with the exact same issue right now - completed ID.me verification 5 days ago and my account is still locked. The "security flag" explanation makes total sense and explains why the automated system can't fix it. I'm going to try both the state representative route and Claimyr like you did. It's absolutely ridiculous that we have to jump through all these hoops just to access our own unemployment benefits, but at least now I know there's a path forward. Thanks for sharing your success story!
@Aisha Hussain So glad you got this resolved! Your post really helped me understand what I'm dealing with. I just completed my ID.me verification yesterday and sure enough, my CONNECT account is showing the same "locked for security reasons" message. Based on your success, I'm going to try both approaches - contacting my state rep AND using Claimyr. It's frustrating that we have to do all this extra work just to access benefits we're entitled to, but at least there's a proven path forward. Quick question for anyone who's been through this - about how long should I wait before trying these methods? I know Aisha said she waited a week, but I'm wondering if I should give it a few more days first or just start the process now since we know the "security flag" issue requires manual intervention anyway. Thanks everyone for sharing your experiences - this community is honestly more helpful than DEO's actual customer service!
This whole thread is so validating - I thought I was going crazy with my case! I've been stuck in adjudication for 6 weeks now after my former employer (a small marketing firm that downsized) also went radio silent on DEO's requests. The fact finding status dance you described is exactly what I'm experiencing too. What really gets me is that I have all the documentation - my layoff notice, severance paperwork, even emails from HR confirming the reduction in force - but it's like none of that matters until they hear back from the employer who clearly isn't responding. I'm still job hunting but considering taking a temp position just to get some income flowing while this mess sorts itself out. Has anyone had luck escalating these non-responsive employer cases through the appeals process, or is it better to just wait it out at this stage?
I wouldn't jump straight to appeals at this stage since you're technically still in the initial adjudication process - appeals are for after you receive an actual determination (approval or denial). From everything I've read here and experienced myself, it seems like DEO will eventually make a decision even without employer response, it just takes forever. That temp position idea might not be a bad backup plan though, especially since you can still collect partial benefits if the temp pay is less than your weekly benefit amount. Plus having some income takes the pressure off while you wait. The documentation you have sounds really solid - layoff notices and severance paperwork are exactly what DEO needs to see that this was an involuntary separation. Keep claiming those weeks religiously even if no payments are coming through!
I'm going through almost the exact same nightmare right now! Been waiting 8 weeks for adjudication after my former employer (a small tech startup that laid off half their staff) completely ignored DEO's requests. The fact finding status keeps disappearing and reappearing on my dashboard too - one day it shows "completed" and the next day it's gone entirely. It's like the system is playing games with us. I haven't found new work yet but reading that you got a warehouse job gives me hope that there are opportunities out there. The most frustrating part is having all the proper documentation (layoff email, final paystub, unemployment verification letter from HR) but still being stuck because one party won't respond. I've been claiming weeks religiously even though no payments are coming through. At this point I'm considering the Claimyr service mentioned above since calling DEO directly seems impossible. This whole process makes an already stressful situation so much worse!
Just to add some clarity: "Adjudication" means there's an issue with your claim that needs to be resolved by a DEO adjudicator. Common reasons include: 1. Employment separation issues (they're verifying why you're no longer employed) 2. Wage discrepancies 3. Work search requirement verification 4. Availability for work questions While waiting, make sure you continue claiming your weeks on time and completing your work searches. Missing a week can restart the whole process. And whatever you do, don't engage with anyone contacting you outside of official DEO channels.
This is such an important warning! I've seen these scams targeting unemployment claimants across multiple states. The scammers are getting really sophisticated - they often know you've filed for unemployment because they scrape public job boards and social media posts. A few red flags to watch for: - ANY contact through social media/messaging apps (Telegram, WhatsApp, Facebook Messenger) - Promises to "expedite" or "fast-track" your claim - Requests for photos of documents or account numbers - Claims that you need to "verify" through their special link The only legitimate identity verification DEO uses is ID.me, which you access through your official CONNECT portal. Never click links sent via text or social media. Stay strong - I know the wait is brutal but don't let desperation make you vulnerable to these predators!
This is exactly what I needed to hear! I almost fell for it because they seemed to know so much about my situation. It's scary how they target people when they're most vulnerable. I'm going to screenshot your red flags list to remind myself if anyone else tries to contact me. Thanks for taking the time to break this down so clearly!
Connor Richards
Hey OP, what reason did they give for the adjudication? Sometimes certain issues take longer to resolve.
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Andrew Pinnock
•They didn't give me a specific reason. Just said it was "pending adjudication" with no other details.
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Connor Richards
•Hmm, that's frustrating. Might be worth asking about that specifically if you manage to get someone on the phone.
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CaptainAwesome
I'm going through something similar - 3 months in adjudication here. One thing that helped me was filing a formal complaint with the Florida Department of Economic Opportunity's ombudsman office. You can do this online or by phone. It doesn't guarantee faster processing, but it creates a paper trail and sometimes gets your case reviewed by a different team. Also, make sure you're continuing to claim your weeks even while in adjudication - you don't want to lose out on back pay when it finally gets resolved. The whole system is overwhelmed right now, but don't give up!
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Ahooker-Equator
•This is really helpful advice! I didn't know about the ombudsman office - definitely going to look into filing a complaint there. And thanks for the reminder about continuing to claim weeks. I was worried I might be doing something wrong by claiming while it's still pending, but good to know that's the right thing to do. Really appreciate you sharing your experience!
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