I'm currently stuck in week 3 of the "employer response pending" nightmare myself, and this thread has been absolutely invaluable! After reading all these success stories, I'm convinced the issue is that regular customer service agents simply don't have the system access to resolve what appear to be technical matching problems. Based on everyone's experiences, I'm planning to try a targeted approach tomorrow: 1. Use Claimyr first thing in the morning (around 7:30am) to bypass the phone queue hell 2. Ask specifically to speak with someone in the adjudication department about an employer response matching issue - NOT regular customer service 3. Be very clear that my employer confirmed they submitted their response weeks ago but it's not being properly matched to my claim The fact that @Zane Gray got his issue fixed instantly once he reached the right person gives me hope that many of us are just stuck in a technical processing limbo that can be resolved quickly with the right access. Also planning to send that detailed email to my state representative as backup - including exact dates, reference numbers, and emphasizing the financial hardship like @Hazel Garcia suggested. Thank you all for sharing actual actionable strategies instead of just the usual "keep calling" advice. This thread has been more helpful than weeks of dealing with DEO directly. Will definitely update with results!

I'm currently in week 2 of the "employer response pending" status and this thread has been incredibly helpful! After reading all these success stories, I'm realizing that my approach of just calling the main number repeatedly has been completely wrong. It's clear that regular customer service agents simply don't have the system access to fix what seem to be technical matching issues between employer responses and our claims. I'm definitely going to try the Claimyr service tomorrow morning - the fact that @Zane Gray got connected to adjudication in 20 minutes and had his issue resolved immediately is exactly what I need. I love how specific everyone is being about asking for "adjudication" rather than general customer service, since that seems to be the key difference. Also planning to email my state representative today with all the details @Hazel Garcia mentioned - exact dates, reference numbers, timeline of failed attempts. The 48-hour response time she got from the DEO liaison is incredible and shows how effective that legislative route can be. It's both encouraging and frustrating to see how many of these are just data processing glitches that can be fixed in minutes once you reach someone with proper system access. Thank you all for sharing real actionable strategies - this thread has been more useful than weeks of calling DEO directly!

I'm dealing with this exact same nightmare right now - filed my claim in early February and have been stuck with that "pending issues" message for over 8 weeks with absolutely no explanation of what's wrong. The stress of not being able to pay basic bills while being completely in the dark about my own claim status has been overwhelming. This thread has been such a lifeline though! Reading everyone's experiences has been both validating (knowing this is a widespread systemic problem, not just me) and incredibly helpful for actual solutions. Based on all the success stories shared here, I'm planning to try the multi-pronged approach that seems to work best: contacting my state representative's office first thing tomorrow, looking into the Claimyr service that helped @Asher Levin and others, and sending that adjudication email @Marina Hendrix shared. It's absolutely infuriating that Florida's DEO system is designed to be this deliberately difficult and opaque. The fact that these "pending issues" often turn out to be simple administrative problems that could be fixed in minutes if they just told us what was needed makes the whole situation even more maddening. But I'm so grateful this community exists to share real working solutions when the official system completely abandons us. Thanks everyone for sharing your experiences and keeping hope alive - we'll get through this broken system together!

I'm going through this exact same situation and it's been absolutely devastating. Filed my claim in late February and have been stuck with that "pending issues" message for over 6 weeks now with zero explanation of what's actually wrong. The stress of not being able to pay rent while being completely in the dark about my claim status has been overwhelming. Reading through all these responses has given me so much hope though - it's both validating to know this is a widespread systemic problem with Florida's DEO and incredibly encouraging to see all the real solutions people have found. Based on everyone's success stories, I'm definitely going to try the multi-pronged approach: contacting my state representative's office first thing Monday morning (so many people have had great results with that), and also looking into the Claimyr service that worked so well for @Asher Levin and others. It's absolutely criminal that Florida's unemployment system is designed to be this deliberately difficult and opaque. The fact that these "pending issues" often turn out to be simple things that could be fixed in minutes if they just told us what was wrong makes it even more infuriating. But I'm so grateful this community exists to share actual working solutions when the official system completely abandons us. Thanks everyone for sharing your experiences and keeping hope alive - we'll get through this broken system together!

This entire thread is a goldmine of information! I'm dealing with the exact same issue right now - completed ID.me verification last Friday and my CONNECT account is still locked. Reading through everyone's experiences, it's clear this is a widespread problem that DEO really needs to fix at the system level. I'm going to try the phone option (833-FL-APPLY, 5-7-2) that worked for @Sasha first thing tomorrow morning, and if that doesn't work I'll email both [email protected] and [email protected] with the subject lines you all suggested. It's frustrating that we have to jump through so many hoops just to access benefits we're entitled to, but I'm grateful this community exists to share solutions. Will definitely update with my results to help others who might be going through the same thing!

This thread should be pinned! I just went through the same nightmare last week and wish I had found this information sooner. The phone tree option (833-FL-APPLY, 5-7-2) worked for me too - got through on the second try and they unlocked my account while I was on the phone. One thing I'd add for anyone else dealing with this: when you call, have your ID.me confirmation email ready. The agent asked me for the exact timestamp of when I completed verification, which was in that email. They said it helps them locate your case faster in their system. It's absolutely insane that DEO implemented ID.me verification without ensuring their systems could properly sync. How many people are probably giving up on their benefits because of these technical issues? Thank you to everyone who shared their solutions - you're literally helping put food on people's tables!

That's such great news that you got it resolved so quickly! I'm dealing with a similar situation right now - accidentally clicked the wrong box on my certification yesterday. Your post gives me hope that DEO will be understanding when I call them. Did the agent ask you for any specific documentation of your job searches, or was it enough to just verbally explain what you had done that week? I have screenshots of my applications but wasn't sure if I'd need to email them or anything. Thanks for sharing your experience!

Just went through this exact same situation last month! I accidentally clicked "no" on work search and panicked. Called DEO the next morning and got through after about 45 minutes on hold. The agent was super helpful - she added my job search activities to my claim and only delayed my payment by 2 days. Pro tip: have all your details ready before calling (company names, dates, how you applied). Also learned the hard way that Florida requires 5 work search activities per week, not just 3-4 like I was doing. Now I keep a detailed spreadsheet of everything just to be safe. Don't stress too much - honest mistakes happen and they can usually fix it if you call quickly!

I'm going through this exact same frustrating experience right now - been "under review" for 3 weeks after being laid off from my warehouse job and it's incredibly stressful! This entire thread has been more helpful than anything I've gotten from DEO directly. Like so many others here, I had absolutely NO idea I was supposed to keep claiming weeks during the review process - I thought doing that might interfere with their review or seem pushy somehow. Starting my claims immediately this week after reading all these comments! My situation also fits the multiple employer pattern - worked for 2 different logistics companies last year when my first company downsized, so that explains why my claim got flagged for manual review. It's ridiculous that DEO doesn't clearly explain this process anywhere when it's obviously affecting so many people across different industries. Going to try the Tuesday 7:30am calling strategy that multiple people have had success with, and I'm planning to check all those hidden CONNECT sections daily since issues apparently pop up in random places without notifications. Also starting a detailed log to track call attempts and any account changes like others suggested. The waiting is absolutely brutal when you're already worried about finances, but reading all these success stories gives me real hope that persistence eventually pays off. Thank you everyone for sharing actual actionable advice and real experiences - this community support means everything when dealing with such a broken and confusing system! At least now I have concrete steps to follow instead of just sitting here helplessly refreshing my account.

I'm in the exact same situation - been "under review" for 6 weeks now and it's absolutely maddening! This thread has been incredibly helpful though. Like everyone else, I had NO clue about claiming weeks during review until reading these comments. I've been just sitting here waiting thinking the system would handle everything automatically once approved. What a costly mistake! My case also involves multiple employers - worked for 4 different landscaping companies last year as seasonal contracts ended, so the construction/trades pattern definitely applies to my situation too. It's infuriating that DEO has no clear guidance about this when it's obviously such a common trigger for people in project-based work. I'm going to start claiming weeks immediately and try the Tuesday 7:30am calling strategy that several people have mentioned. Also planning to check all those hidden CONNECT sections daily and start documenting everything with screenshots. The state rep contact option is looking really appealing at this 6-week mark too. Thank you all for sharing real actionable advice instead of the generic "be patient" responses everywhere else. This community has been more valuable than any official DEO resource! At least now I know there's hope and have concrete steps to follow instead of just anxiously watching my savings disappear.