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This whole CalJOBS pre-registration mess is such a common problem! I went through the exact same thing about 6 weeks ago - got the EDD letter with the username format and password instructions, tried every possible combination, and nothing worked. It's honestly embarrassing that they keep sending out these broken instructions when they clearly know the system doesn't work for most people. What ended up working for me was exactly what others have suggested: create a brand new CalJOBS account from scratch, make sure all your information matches your EDD claim exactly, and then call the CalJOBS technical support line at 1-800-758-0398 to have them manually link it to your EDD case. The tech support folks there are way more competent than anyone I've talked to at EDD - they actually know how their system works! Just make sure you have your EDD customer account number ready when you call. Once you get set up, the system is actually pretty useful for job searching and documenting your work search activities. It's just getting past that initial broken setup that's the nightmare.
Thanks for sharing your experience! It's really reassuring to hear from someone who went through this 6 weeks ago and got it all sorted out. I'm definitely going to follow the same path - create a new account and call that CalJOBS tech support number. It's wild that their technical support people are more helpful than EDD's actual staff! I'm curious though - once you got everything linked properly, did you have any issues during your regular EDD certifications? I'm just worried that having to create a new account instead of using their pre-registration might cause problems down the line, even though it sounds like the tech support can properly link everything together.
I can answer that! I've been through several certification cycles since getting my CalJOBS account properly linked, and everything has been completely smooth. No issues whatsoever with my regular EDD certifications. Once the CalJOBS tech support links your new account to your EDD case, it's like the system forgets there was ever supposed to be a pre-registration - everything just works normally from that point forward. The key is making sure all your personal information in CalJOBS matches exactly what you have on file with EDD (same spelling of name, same address, same SSN, etc.). As long as that's consistent, the systems talk to each other perfectly. I've even had my work search activities from CalJOBS automatically show up when I do my weekly certifications, which is actually pretty convenient. So don't worry about any long-term issues - once it's set up correctly, you'll be good to go!
I'm dealing with this exact same CalJOBS nightmare right now! Just got my EDD letter yesterday with the pre-registration username format and of course it's completely broken - keeps giving me "account doesn't exist" errors no matter what I try. It's absolutely infuriating that EDD keeps sending out these instructions when they clearly know the system is broken for most people. Based on everyone's experiences here, I'm definitely going to skip trying to make the pre-reg info work and just create a brand new CalJOBS account from scratch. That CalJOBS technical support number (1-800-758-0398) that several people mentioned sounds like a game-changer - I had no idea there was a separate tech support line that could manually link accounts to EDD cases. Thanks to everyone who shared their workarounds and experiences! This community is honestly more helpful than any official EDD support I've encountered. It's ridiculous that we all have to become experts in navigating broken government systems just to access our benefits, but at least we can help each other figure it out. I'll make sure to have my EDD customer account number ready when I call to get everything properly linked.
Welcome to the CalJOBS frustration club! I just went through this exact same ordeal a few weeks ago and you're absolutely taking the right approach. Don't waste any more time trying to make their broken pre-registration work - I spent two whole days banging my head against that wall before finding this community and learning about the workaround. Creating a new account is definitely the way to go, and that CalJOBS tech support line at 1-800-758-0398 is absolutely crucial. They were super helpful and got my new account linked to my EDD case in less than 10 minutes. Just make sure when you create your new CalJOBS account that every single detail matches your EDD claim exactly - same name spelling, same address, same everything. That's what ensures the systems will sync properly once tech support links them. It's honestly shameful that EDD keeps sending out these faulty instructions, but at least there's a reliable workaround now thanks to everyone sharing their experiences here!
This has been such an incredibly thorough and helpful discussion! I'm in week 3 of unemployment after a layoff in retail management, and I was literally about to withdraw $3,000 from my 401k tomorrow morning before I found this thread. After reading everyone's experiences and advice, I'm completely changing course. The breakdown that Donna provided about the income thresholds was eye-opening - I had no idea that retirement withdrawals would be treated as income and could completely wipe out my weekly benefits. And hearing about Emma Johnson's experience with EDD catching unreported withdrawals 8 months later through IRS cross-matching really drove home how important accurate reporting is. I'm especially interested in the 401k loan option that Ava mentioned and the combination approach that Zoe successfully used. My plan administrator is Fidelity, so I'm going to call them first thing Monday to see what loan options are available. In the meantime, I'm going to start working through the assistance program applications that everyone outlined - CalFresh, calling 211 for local resources, utility assistance programs, and checking for emergency rental assistance in my county. The timeline information from Eli is really helpful for planning - sounds like I should apply for everything now while exploring the 401k loan as bridge funding. Even just pausing some subscriptions and looking into car payment deferral could buy me some breathing room. Thank you to everyone who shared such detailed, practical advice. This community potentially saved me from making a very costly financial mistake!
I'm so glad you found this thread before making that withdrawal Melissa! This discussion has been a real eye-opener for me too. It's amazing how much money you could have potentially lost - not just from the early withdrawal penalties and taxes, but from losing your EDD benefits for those weeks. The $3,000 withdrawal could have easily cost you way more than that when you factor in all the consequences everyone has outlined here. Your plan sounds really solid - starting with the Fidelity 401k loan option while simultaneously applying for all the assistance programs is exactly the combination approach that seems to work best based on what others have shared. And you're smart to start with the quick wins like pausing subscriptions and looking into car payment deferral while the bigger programs process. This thread has honestly been like a masterclass in navigating unemployment financial challenges. The collective knowledge and real experiences everyone has shared here are so much more valuable than anything you'd find in official guides. Good luck with your applications, and thanks for sharing your story - it really reinforces how important it is for people to know about these alternatives before making expensive retirement withdrawals!
This thread has been absolutely incredible - I've been reading through everyone's experiences and advice, and it's like having a financial advisor, EDD expert, and support group all rolled into one! I'm about 7 weeks into unemployment after getting laid off from a marketing role, and I was also seriously considering a 401k withdrawal before finding this discussion. What really struck me was the real-world examples people shared - especially Zoe's combination approach using a 401k loan plus multiple assistance programs, and Emma Johnson's warning about EDD catching unreported withdrawals months later. Those kinds of specific experiences are so much more valuable than generic advice. I'm definitely going to follow the roadmap everyone has laid out: call my 401k provider about loan options, apply for CalFresh, contact 211 for local resources, look into utility assistance programs, and check for emergency rental assistance. The timeline info from Eli about most programs taking 2-3 weeks to process is really helpful for planning. One thing I wanted to add that might help others - I just discovered that my credit union has a "Skip-a-Payment" program that lets you defer loan payments twice per year without penalty. It's worth checking with your bank or credit union about similar programs for auto loans, personal loans, or even credit card payments. Every little bit of cash flow relief helps while you're navigating all these assistance applications. Thanks to everyone for creating such a comprehensive resource here. This community is truly amazing for helping people avoid costly financial mistakes during unemployment!
That's a great addition about the credit union Skip-a-Payment program, Liam! I hadn't thought about checking with banks and credit unions for those types of temporary relief options. It's incredible how many resources are actually available when you start looking - this whole thread has been like uncovering a hidden safety net that most people don't know exists until they really need it. Your point about this being like having a financial advisor, EDD expert, and support group all in one is so true. The combination of professional insights from people like Isaiah, real success stories like Zoe's, and warnings from people who learned the hard way like Emma Johnson creates such a comprehensive picture of what to do and what to avoid. I'm bookmarking this entire discussion because it's honestly better than any official resource I've found for navigating unemployment finances. Good luck with your applications - sounds like you have a solid plan mapped out thanks to everyone's contributions here!
This is such a helpful thread for newcomers! I'm in a similar situation - just got approved for EDD last week and was confused about the payment schedule. Reading everyone's experiences here has been incredibly reassuring. One quick question for those who've been through this: when you first certified, did you get any kind of confirmation email or notification that it went through successfully? I certified through UI Online yesterday and I'm second-guessing whether I did everything correctly since this is all new to me. Also really appreciate all the practical tips about the mobile app, direct deposit setup, and local resources - definitely going to look into setting up those calendar reminders and downloading the app before my next certification!
@Giovanni Ricci Yes, when you certify through UI Online you should see a confirmation page right after you submit it that shows your certification was received. You can also go back into UI Online and check your Claim "History or" Payment "Activity section" - it should show your recent certification with a status like Submitted "or" Processing. "If" you re'not seeing any confirmation, you might want to try logging back in and going through the certification process again just to be safe. The system usually makes it pretty clear when your certification has been successfully submitted. Don t'worry too much though - most people s'first certification goes smoothly, and if there were any issues you d'typically get notified. The mobile app is definitely worth downloading before your next round!
@Giovanni Ricci Just went through this same thing a few weeks ago! After you certify, you should see a confirmation screen that says something like Your "certification has been submitted with" the dates you certified for. You can also check your claim status in UI Online - it should show your certification as Submitted "and" then change to Paid "within" 24-48 hours if everything processes correctly. If you re'not seeing any confirmation or status updates, definitely try certifying again or use the Contact "EDD messaging" feature that @Theodore Nelson mentioned. Better safe than sorry! The first time is always nerve-wracking but it sounds like you did everything right. The mobile app really is a game-changer for future certifications too.
As someone who just went through this exact same confusion a couple months ago, I can definitely confirm it's bi-weekly in California! The waiting for that first payment is honestly the worst part - I was constantly refreshing UI Online checking for status updates. One thing that really helped me was setting up mobile banking alerts so I'd get notified the instant any deposit hit my account (once I eventually got the EDD card and set up direct deposit). Also, since you mentioned needing to pay rent soon, you might want to reach out to your landlord and explain the situation - many are understanding about unemployment delays, especially if you can show them your approval letter. I found that most people are pretty sympathetic when you're proactive about communicating. The bi-weekly schedule actually works out well once you get used to it because you can plan exactly 2 weeks ahead. Hang in there - that first payment arriving is such a relief and then everything becomes much more routine!
I'm so sorry you're going through this - being fired for requesting basic ADA accommodations is both infuriating and illegal. You absolutely have a strong case for UI benefits based on everything you've described. The key thing working in your favor is the clear timeline: 3 years of solid performance reviews, then termination just 3 months after requesting accommodations. That pattern alone tells EDD exactly what happened here - this wasn't about job performance, it was about your employer choosing discrimination over spending a few hundred dollars on reasonable accommodations. A standing desk and flexible breaks for a back injury are about as reasonable as accommodations get. Any employer claiming "undue hardship" for those basic requests is going to have a very hard time proving that to EDD, especially since you worked in customer service where these accommodations wouldn't impact core job functions at all. When you file, be completely honest and specific: "Terminated after employer determined they could not provide reasonable ADA accommodations for documented disability." Don't let them twist this into you being unable to do the job - you were willing and able to work with minimal accommodations. Your employer will probably contest the claim, but honestly, companies that fire people to avoid ADA costs usually lose these battles. EDD sees right through employers who use "undue hardship" as an excuse to discriminate rather than follow the law. You did absolutely nothing wrong by requesting legal accommodations. Stay strong and fight for those benefits - you've earned them and deserve support while finding an employer who actually respects workers' rights. Good luck with your claim!
This is such solid advice and really echoes what everyone else has been saying! I'm feeling so much more confident about this whole situation after reading all these responses. You're absolutely right about the timeline being the smoking gun here - there's just no way to explain away going from 3 years of good performance to sudden termination right after requesting basic accommodations. It's honestly wild that employers think they can get away with this stuff in 2025. Like, we're talking about a standing desk and flexible breaks, not asking them to rebuild the entire office! The fact that they didn't even try to work with me or discuss alternatives before just firing me really shows their true colors. I'm definitely going to use that exact wording when I file tomorrow - "Terminated after employer determined they could not provide reasonable ADA accommodations for documented disability." That's so much clearer than trying to sugarcoat what happened. Thanks for the encouragement about fighting for what I've earned. After reading everyone's experiences here, I'm not going to let them intimidate me out of benefits I'm clearly entitled to. Time to hold them accountable for choosing discrimination over doing the right thing!
I'm really sorry you're going through this situation - it's absolutely maddening when employers think they can just fire people to avoid basic ADA compliance. From everything you've described, you have an incredibly strong case for UI benefits. What strikes me most is how textbook this retaliation case is: 3 years of solid performance, then termination within 3 months of requesting accommodations. The accommodations you requested (standing desk and flexible breaks) are so reasonable that any employer claiming "undue hardship" is going to look ridiculous to EDD investigators. A few things that might help as you navigate this: **For your UI application:** Be crystal clear that you were "terminated after employer refused to provide reasonable ADA accommodations" - don't let them frame this as performance-related when you have years of good reviews. **Documentation to gather:** Keep everything organized - your accommodation requests, medical documentation of your back injury, those solid performance reviews, and their termination letter. The contrast will be obvious to EDD. **Expect pushback:** Your employer will likely contest, but companies rarely win these cases when the timeline is this clear-cut and the requested accommodations are this minimal. You absolutely did nothing wrong by requesting legal accommodations you're entitled to. A standing desk costs what, maybe $300? And flexible breaks cost them literally nothing. Their "undue hardship" argument is going to fall flat when EDD examines the actual costs versus their company size and resources. Stay strong and fight for what you've earned - you deserve support while finding an employer who actually values ADA compliance instead of looking for excuses to discriminate!
Wow, thank you for laying this out so clearly! You're absolutely right that this is a textbook retaliation case - I hadn't really thought about it that way, but the timeline is just so obvious when you put it like that. Three years of good work, then boom - fired three months after asking for basic accommodations that would cost them practically nothing. I'm definitely going to organize all my documentation tonight and use that exact phrasing about being "terminated after employer refused to provide reasonable ADA accommodations." It's crazy that I even have to fight for this, but hearing from everyone here has made me realize how strong my case actually is. You're so right about the costs being ridiculous for them to claim hardship over - we're literally talking about a few hundred dollars max for accommodations that wouldn't affect anyone else or disrupt operations at all. If they can't afford a standing desk for an employee with a documented medical need, they probably shouldn't be in business! I'm feeling much more confident about this whole process now. Thanks for taking the time to break everything down so thoroughly - it really helps to have people who understand how this stuff works. Time to make them face the consequences of choosing discrimination over doing the right thing!
Evelyn Kim
I'm going through something very similar right now! Just had my eligibility interview 5 days ago and have been refreshing UI Online constantly waiting for any sign of what's happening with my claim. Reading through everyone's experiences here is so reassuring - especially seeing that most people who are legitimately laid off do eventually get approved even when the interviewer doesn't give clear signals during the call. My situation was a company closure due to financial issues, and like others mentioned, the interviewer was completely neutral and professional but didn't hint at all about their decision. It's nerve-wracking when you're depending on these benefits to pay rent and bills! Thanks to everyone who shared their timelines and outcomes - it really helps to know what's normal in this process. Natasha, so glad everything worked out for you! Hopefully I'll be posting a similar success update in a week or two 🤞
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Victoria Scott
•I completely understand that constant refreshing feeling! I'm actually in the exact same boat - had my eligibility interview just yesterday and I'm already checking UI Online multiple times a day even though I know it's too early to expect anything. Reading through this entire thread has been such a lifesaver for my anxiety. It's so helpful to see that the neutral interviewer approach seems to be standard procedure, and that most people do get their certification option within 1-2 weeks after the interview. Your company closure situation sounds very straightforward, so I'm sure you'll get good news soon! Thanks for sharing your experience - it's comforting to know I'm not the only one going through this waiting game right now. Fingers crossed for both of us! 🤞
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Mohammad Khaled
This whole thread has been incredibly helpful and reassuring! I'm currently waiting for my eligibility interview to even be scheduled (filed my claim about 3 weeks ago) and the uncertainty is driving me crazy. It's so comforting to read success stories like Natasha's and see that the process does work, even when it feels like you're stuck in limbo. One thing I'm curious about - for those who've been through the interview process, how much detail did you go into about your job separation? I was laid off due to budget cuts at my marketing agency, and I'm wondering if I should prepare specific documentation or if a straightforward explanation is usually sufficient. Also, should I be worried that I haven't heard anything about scheduling my interview yet after 3 weeks? Thanks to everyone who's shared their experiences here - this community is such a valuable resource for navigating this confusing process! 🙏
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Asher Levin
•Hey Mohammad! I just went through this whole process recently (literally just got my first payment last week) so I totally understand that anxiety of waiting for the interview to be scheduled. 3 weeks is actually pretty normal - I waited almost a month before they reached out to schedule mine. For the interview preparation, I'd definitely recommend having some basic documentation ready but don't stress too much about it. I just had a simple explanation of the budget cuts and downsizing at my company, and the interviewer seemed satisfied with that. They mainly just wanted to verify that I was laid off through no fault of my own rather than quitting or being fired for misconduct. The key things I had ready were: the exact dates of my employment and separation, my supervisor's name, and a clear explanation of why the layoffs happened. I didn't need any formal documentation during the actual call - they seemed to verify everything on their end with my employer. Don't worry about the timeline - the waiting is definitely the hardest part, but most people do get through it successfully! Keep documenting your job search activities in the meantime so you're ready when certification time comes. You've got this! 💪
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Zoe Papadopoulos
•Three weeks is definitely within the normal range for interview scheduling! I waited about the same amount of time before getting my interview scheduled. The EDD is still working through backlogs, so try not to stress too much about the timing. As for preparation, keep it simple and straightforward. I had my layoff details ready (dates, reason for separation, basic company info) but the interviewer really just wanted to confirm it was an involuntary separation due to business reasons rather than any performance issues. Your budget cuts situation sounds very legitimate and should be easy to explain. One tip - when they do call to schedule, make sure you're available for the interview time they offer if at all possible. Rescheduling can add more delays to the process. And definitely keep tracking your job search activities now so you'll be ready to certify once (hopefully!) you get approved. The waiting is tough but you're definitely on the right track! 🙏
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