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Trying to reach EDD right now is IMPOSSIBLE. I've been trying for TWO WEEKS to get someone on the phone about my claim that's been pending forever. Keep getting the "we're experiencing high call volume" message and then they hang up! How is anyone supposed to get help?? I finally used this service called Claimyr that got me through to a real EDD agent in about 45 minutes. You might want to check it out at claimyr.com when you need to talk to someone about your claim. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Especially since your situation is complicated with quitting and the hostile work stuff, you'll probably need to actually speak to someone at some point. Just my two cents from someone stuck in EDD hell right now.
Thanks for the tip! I was wondering how impossible it would be to get through. Has your pending issue been resolved since you got through to someone?
I've been helping people with EDD claims for years, and I want to emphasize something important: the difference between regular wage claims and EDD qualification comes down to DOCUMENTATION. For your EDD interview, prepare a clear timeline showing: 1. When the hostile behavior began 2. Specific incidents with dates 3. All attempts to resolve the issue internally 4. How it affected your health/wellbeing (get a doctor's note if possible) 5. Why continuing to work was not feasible For the wage theft issue (30 min deductions), calculate EXACTLY how much you're owed and gather: - Pay stubs - Time records if you have them - Employee handbook sections about breaks - Any communications about the policy File the wage claim with DLSE here: https://www.dir.ca.gov/dlse/HowToFileWageClaim.htm Final tip: In your EDD interview, focus on how the environment affected your HEALTH and SAFETY, not just that it was unpleasant or unfair.
This is incredibly helpful, thank you. Should I submit the wage theft documentation with my EDD claim as well, or keep those processes completely separate? I'm worried about making my EDD claim too complicated.
Keep them completely separate. The EDD claim is specifically about why you had good cause to quit (hostile environment, retaliation). The wage theft is a completely different process through DLSE. Mixing them could actually confuse your EDD claim. However, you CAN mention in your EDD interview that one of the forms of retaliation/hostile environment was the illegal wage practice, and that you're pursuing that separately with DLSE. This shows you're being proactive and responsible, which looks good to EDD adjudicators.
One more tip about the prescription situation - if you know the exact medication you need, use GoodRx.com to check prices without insurance. Sometimes it's surprisingly affordable (like $4-15 for generic meds) at certain pharmacies. You could potentially pay out of pocket for a month's supply while waiting for Medi-Cal approval if you can scrape together the money. Just need to find a community clinic doctor who can write the prescription first.
Just wanted to mention that in California, we have a law that pharmacies can provide emergency refills of certain medications (including many blood pressure meds) without a new prescription in urgent situations. It's usually a 3-5 day supply to bridge gaps in care. Explain your situation to the pharmacist where you last filled your prescription - they may be able to help with a small emergency supply while you get to a clinic appointment. Also, when you do get your Medi-Cal approved, remember it can be retroactive for up to 3 months from your application date, so keep all medical receipts during this period as you might get reimbursed.
u should also no that when u file ur claim u don't have to say u chose to be laid off... just say u were laid off due to lack of work or business necessity. that's technically true bc they didn't have work 4 u at ur current position/pay. don't overthink it man
I strongly advise against this approach. Being dishonest on your application can lead to penalties, including having to repay benefits with additional penalty fees if they discover the misrepresentation later. The employer will be contacted as part of the claim process and will likely mention the offered demotion. Better to be upfront and explain why the demotion was not a reasonable alternative.
Thanks everyone for all the advice! I've decided to take the layoff with severance since it seems like I should qualify for benefits - the pay cut is definitely substantial enough. I'll make sure to get everything in writing, be completely honest on my application, and properly report the severance payment. I'm feeling a lot better about the decision now. I'll update after I apply to let you know how it goes in case anyone else runs into this situation in the future.
Update: I tried clearing cookies, using incognito mode, and even a completely different browser but still having the same login issues. I tried calling the technical support line but of course couldn't get through. Starting to panic a bit since it's been 3 days since I certified and I have no way to check the status of my payment! Does anyone know if there's an email address I can contact about the account access problems?
Unfortunately, EDD doesn't offer email support for UI Online account issues. Your best option is to keep trying the technical support line (1-833-978-2511) early in the morning (8:00-8:30am) when they first open. You might also try the Ask EDD feature on the website, but select "Technical Support" as the category, not UI questions.
If ur payment gets stuck on pending for more than 3 days definitely call!! Don't wait like I did thinking it would fix itself. Wasted 3 weeks before I got someone to manually push my payment through. Good luck!
Mei Liu
wait did you get fired or laid off? those r different for EDD i think
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Giovanni Moretti
•Yes, they are different for EDD purposes. Being laid off (reduction in workforce, position elimination, etc.) generally qualifies you for benefits without issue. Being fired can be more complicated - if it's for misconduct, benefits might be denied, but if it's for performance reasons or not being the right fit, you might still qualify. The original poster mentioned being laid off, which is why consistency in the termination paperwork is important.
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Jamal Carter
Update: I talked to my former supervisor about my concerns. She explained that the form is just standard HR documentation they need to close out my file and doesn't get sent to EDD. I reviewed it carefully and made sure nothing contradicted my layoff status. Everything matched my layoff letter, so I felt comfortable signing it. Thanks everyone for the helpful advice! My benefits are still coming through normally.
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Dylan Cooper
•Glad it worked out! It's always better to address these things directly rather than ignore them. Good job being proactive!
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