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I'm going through this exact same thing right now! Filed my claim on Monday and got the eligibility questionnaire yesterday morning. Like you, my manager assured me during my exit interview that they wouldn't contest since it was part of a larger restructuring, but seeing that questionnaire pop up so fast definitely made me second-guess everything. Reading through all these responses is such a relief - it sounds like this is just how EDD operates regardless of whether there's actually a contest. I'm planning to fill mine out this weekend with all the details about our department closure and the company's financial situation that led to the layoffs. It's stressful enough dealing with sudden unemployment without having to worry about navigating the EDD system on top of it! Thanks for posting this question - clearly a lot of us needed to hear these reassurances.
You're definitely not alone in this! I'm seeing this thread after going through something similar myself - filed last Thursday and got the questionnaire Friday morning. My heart sank when I saw it because I thought for sure my employer had changed their mind about not contesting. But after reading everyone's experiences here, I feel so much better about the whole process. It's crazy how they don't explain that this is just standard procedure when they send it out - would save so many people from unnecessary panic! Good luck with your questionnaire, and thanks to the original poster for asking what we were all wondering!
I'm a former EDD claims examiner and can shed some light on this process. The eligibility questionnaire is automatically generated by the system based on your separation code - it's not an indication that your employer is contesting. What happens is: 1) You file your claim, 2) EDD sends you the questionnaire within 24-48 hours, 3) Your employer receives a separate notice (Form DE 1101) asking them to respond about the separation, and 4) EDD reviews both your questionnaire and the employer's response (or lack thereof) to make a determination. If your employer truly isn't contesting, they'll either not respond or will confirm it was a layoff. The questionnaire is actually your opportunity to get your side of the story on record first. Be detailed about the downsizing, mention it affected multiple employees/departments, and include dates if possible. Most legitimate layoff cases are approved without further review once both sides align on the facts.
This is exactly the kind of insider perspective I was hoping to find! Thank you so much for explaining the actual process step-by-step. It's really reassuring to know that the questionnaire is just automatically triggered by the system and gives me a chance to get my story on record first. I have all the details about our department restructuring, including the dates when they announced the changes and how many positions were eliminated across different teams. I'll make sure to be thorough about explaining that this was part of a company-wide cost-cutting measure that affected multiple employees, not anything related to my individual performance. Having worked at EDD, do you have any specific tips for how to phrase things in the questionnaire to make the review process smoother?
I'm currently in a very similar situation and this thread has been incredibly helpful! I accepted a freelance writing contract last week but won't start until May 6th. After reading everyone's experiences here, I feel much more confident about continuing to certify until I actually begin working. One thing I wanted to add that might help others - I called EDD yesterday specifically about contract work reporting and the rep mentioned that for freelance/contract work, it's especially important to keep detailed records since the earnings can vary week to week. She recommended keeping a simple log with dates worked, hours (if hourly), and total earnings for each day. Also, for anyone doing project-based contract work, the rep told me that if you complete a project mid-week, you should report the full payment for that project in the week you completed it, not spread it across multiple weeks. This was something I hadn't considered! Thanks to everyone who shared their experiences - it's so much more helpful hearing from people who've actually been through this process than trying to interpret the official EDD guidelines alone. You've all made this transition feel much less stressful! 🙏
This is such valuable information about project-based reporting! I hadn't thought about the timing of when to report project payments - that's a really important distinction from hourly work. The detail about reporting the full payment in the week you complete the project (rather than spreading it out) could definitely affect how much you can still receive in partial benefits for that week. Your point about keeping detailed records for freelance work is spot on too. It sounds like the variability of contract/freelance earnings makes documentation even more critical than regular W-2 employment. I'm definitely going to start that daily log you mentioned before I even begin working. It's so helpful that you called EDD directly to get specific guidance on contract work reporting - that gives me confidence that the information is accurate and current. Thanks for taking the time to share what you learned, especially the project completion timing detail. That's the kind of specific guidance that's really hard to find in the official documentation! Hope your freelance writing contract goes well! 📝
I'm going through almost the exact same situation right now! Just accepted a contract position yesterday but won't start until early May. This thread has been incredibly reassuring - I was worried I might be doing something wrong by continuing to certify. Based on everyone's experiences here, it sounds like the key principle is really straightforward: you certify based on your actual work status during those specific weeks, not future commitments. Since you weren't working during 4/10-4/23, you should definitely certify for those weeks. One thing that helped ease my anxiety about this was realizing how common this transition must be - people accept jobs while on unemployment all the time, and EDD's system is designed to handle it. The fact that multiple people here have gotten consistent guidance from EDD reps confirms that continuing to certify until you actually start working is the correct approach. For the earnings reporting when you do start, I'm planning to keep a simple spreadsheet tracking dates worked and earnings (even before getting paid) so certification is easier. The advice about clarifying with your employer how they calculate partial week pay is brilliant - I'm definitely going to ask about that upfront. Congrats on landing the contract role after 3 months! It sounds like you're being super thoughtful about doing everything correctly, which is exactly the right approach. 🎉
Have you tried filing by phone instead of online? Sometimes that works when the website is being glitchy.
I went through this exact same situation about 6 months ago! The key thing that worked for me was calling EDD early in the morning (like 8:01 AM sharp when they open) and explaining that their system wasn't recognizing my new work history. The rep was able to manually override the system and let me file a new claim based on my recent wages. Make sure you have your last few pay stubs ready when you call - they'll likely ask for the exact dates and amounts. It took about 2 weeks after that call for everything to process, but I was able to get my benefits. Don't give up, the system is just slow to update sometimes! 💪
This is super helpful! I've been dreading the early morning call but sounds like it's worth it. Did you have to provide any specific documentation beyond the pay stubs? And was there anything particular you said to convince them to do the manual override?
Thank you so much for sharing this! The 8:01 AM tip is gold - I never thought about calling right when they open. I'm definitely going to try this tomorrow morning. It's encouraging to hear from someone who actually got through this mess successfully. Did you have any trouble with them verifying your work history, or did they take your word for it once you had the pay stubs?
This thread has been absolutely incredible to read through! I just received a $671 check from EDD two days ago for a claim that ended in October 2021, and I was having a complete meltdown thinking it was either fraud or some terrible system error that would get me in trouble later. Seeing all these nearly identical experiences with pandemic-era audit payments has been such a massive relief. The pattern is so consistent - people who ended claims in 2021/early 2022 by just stopping certification when they found work, then receiving legitimate retroactive payments years later from EDD's systematic review process. I'm definitely going to use that Claimyr service everyone keeps mentioning to get through to EDD and verify everything before depositing. Thanks to everyone who shared their stories and especially to those who provided updates after speaking with EDD representatives. This is exactly the kind of real community support that makes dealing with EDD's confusing bureaucracy so much more manageable!
Wow, this thread has been such a lifesaver for all of us! I just got a $289 check yesterday from EDD for my claim that ended in February 2022, and I was absolutely terrified it was some kind of scam or error. Reading through everyone's experiences has made me realize this is actually a widespread thing EDD is doing with these pandemic-era audits. It's so reassuring to see the consistent pattern - people who just stopped certifying when they found work, then getting these legitimate retroactive payments years later. I'm going to use Claimyr to verify with EDD before depositing, but knowing so many others have confirmed these are real audit adjustments gives me so much peace of mind. Thanks everyone for creating such a helpful discussion!
This thread has been absolutely amazing to discover! I literally just received a $534 check from EDD yesterday for a claim that ended in December 2021, and I was having a complete panic attack thinking it might be some kind of error or fraud attempt. Reading through everyone's nearly identical experiences with these pandemic-era audit payments has been such an enormous relief. The consistency is remarkable - claims ending in 2021/early 2022, people who stopped certifying when they found new jobs without formally closing their claims, and now receiving legitimate retroactive payments from EDD's systematic review process. I'm definitely going to use that Claimyr service that everyone's been recommending to get through to an actual EDD representative and verify all the details before I deposit my check. This community discussion has been invaluable for understanding what's actually happening with these unexpected payments. Thanks to everyone who shared their experiences and especially to those who provided detailed updates after speaking with EDD - it's exactly the kind of real-world information that helps navigate EDD's confusing bureaucracy!
I just joined this community specifically because of this issue! Got a $423 check from EDD yesterday for my claim that ended in January 2022. I was literally shaking when I opened the envelope because I thought it had to be some kind of mistake or scam. This thread has been such a blessing to find - seeing so many people with the exact same experience makes it clear this is a legitimate systematic audit EDD is doing on pandemic-era claims. Like everyone else, I just stopped certifying when I got my current job and never formally closed my claim. The fact that multiple people have actually spoken to EDD reps and confirmed these are real retroactive payments from their audit process gives me so much confidence. I'm going to use Claimyr tomorrow to get through and verify my payment details, but knowing this is happening to so many people in identical circumstances makes me feel so much better about depositing it once I get confirmation. Thanks everyone for sharing - this is exactly the kind of community support that makes dealing with EDD possible!
Nasira Ibanez
I'm so sorry you're going through this - unfortunately it's become way too common lately! I went through something very similar last year where EDD was randomly deducting money with zero documentation. Here's what I learned that might help: First, definitely check your UI Online payment history for vague terms like "benefit adjustment" or "offset" - sometimes they bury the deductions there without clear explanations. Second, when you do get through to someone, specifically ask them to check for "benefit offsets" and "overpayment collections" - those are the technical terms they use. The key thing that helped me was being extremely persistent and asking every rep to send me written documentation of whatever they're claiming. Most of the time they'll say "it's in the system" but can't actually produce paperwork, which is a red flag that something's wrong on their end. Also, don't let them brush you off with vague explanations like "system adjustment" - demand specific details about which weeks, what income, and exact dollar amounts. If they can't provide that level of detail, there's probably an error in their system. Keep fighting this - you have the right to proper documentation and due process before they can take your money. The fact that multiple reps are giving you different stories strongly suggests this is their mistake, not yours. Document everything and don't give up!
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Charity Cohan
•Thank you so much for this advice! I never thought to look for terms like "benefit adjustment" or "offset" in my payment history - I was just looking at the main balance. I'm definitely going to check that tonight and write down those specific technical terms you mentioned before I call again. You're absolutely right that the vague "system adjustment" explanations are totally useless and probably a sign they don't actually know what's happening. The fact that you mentioned demanding written documentation is really smart too - I bet most of these reps can't actually produce the paperwork because it doesn't exist or there was an error. It's so frustrating that we have to become EDD experts just to protect our own benefits, but your persistence paid off and that gives me hope. I'm going to keep detailed notes of every conversation and refuse to accept non-answers. Thank you for taking the time to share what worked for you!
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Diego Rojas
I'm going through this EXACT same nightmare right now and reading all these stories makes me feel less crazy but also more frustrated that this is happening to so many people! EDD has been taking about $165 from my weekly benefits for the past 5 weeks with absolutely zero explanation. No letter, nothing in UI Online, just mysteriously smaller payments that are making it impossible to budget for basic needs. The contradictory information from reps is the worst part - I've been told it's everything from a "computer glitch" to "unreported earnings" from last year (which is false, I have all my documentation) to one rep who claimed there was no deduction at all showing in my account. How can they all be looking at the same system and seeing completely different things?? Thank you to everyone sharing their experiences and solutions here. I'm going to try the overpayment unit number (1-866-401-2849), send that certified letter demanding documentation, and contact my assemblyperson's office. It's absolutely ridiculous that we have to become full-time EDD detectives just to understand our own benefits, but clearly that's what it takes. For anyone else dealing with this - don't let them wear you down with vague explanations and runarounds. We deserve proper documentation and due process before they can just start taking our money. Keep fighting and document everything!
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Callum Savage
•I'm so sorry you're dealing with this too - the stress of not knowing how much you'll receive each week is absolutely unbearable when you're already struggling financially! The fact that reps are looking at the same system and giving completely different explanations really shows how broken their internal processes are. I'm in a similar situation where they're deducting money but can't provide any coherent explanation or documentation. Reading through this thread has been both frustrating (seeing how widespread this problem is) and helpful (getting actual strategies that have worked for others). I'm definitely going to try that overpayment unit number tomorrow and send the certified letter this week. The assemblyperson route that @Isabella Oliveira mentioned sounds promising too since she actually got results that way. We really shouldn t'have to exhaust every possible avenue just to get basic information about our own accounts, but I m'grateful we can support each other through this nightmare. Keep us posted on how your calls go - strength in numbers!
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