Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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When my brother had a similar situation happen, he went to the nearest EDD office in person with his ID and the letter. They were able to look it up immediately and confirm it was fraud. They had him fill out some paperwork right there and canceled the fake claim. Much faster than trying to deal with the phone system! Just Google your nearest EDD office and show up when they open.
Not all "EDD offices" handle UI claims anymore!!! Many are just job centers now and CAN'T help with these issues. I wasted half a day going to one only to be told they couldn't do ANYTHING. The system is BROKEN!
After you get this resolved, make sure to take these additional steps: 1. File an identity theft report with the FTC at IdentityTheft.gov 2. Place a fraud alert with all three credit bureaus 3. Review your credit reports for any other suspicious activity 4. Continue monitoring your EDD account for any further unauthorized claims 5. Consider filing Form 14039 (Identity Theft Affidavit) with the IRS to prevent tax-related issues Identity theft involving unemployment claims has been rising since 2020, and sometimes old data breaches can lead to fraud years later.
Thank you so much for this detailed advice. I was able to reach an EDD rep this morning (used that Claimyr service someone mentioned and it actually worked!). They confirmed someone tried filing a claim using my info. They've flagged my account and are sending me paperwork to officially report the fraud. I'm going to follow all your steps to protect myself further.
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Wait I'm confused... is a backdate interview different from an eligibility interview? I had an eligibility interview last month but they never mentioned anything about backdating. I did request backdated weeks when I first applied though. Should I have gotten a separate interview just for the backdate request?
Yes, they're different. An eligibility interview covers your general qualification for benefits (job separation, ability to work, etc.). A backdate interview specifically addresses why you didn't file your claim on time and whether you have good cause for backdating. If you requested backdated weeks but haven't had a backdate interview, you should call EDD to check on the status of that request.
Ohhh ok thank you! That makes sense. I'll call them tomorrow to follow up on my backdate request then. The whole EDD process is so confusing.
Update for the original poster: Based on current EDD processing times, you should receive a determination by the end of this week (around the 17-20 day mark). If not, it's reasonable to start calling for a status update. It's important to understand that backdating requires proving "good cause" for not filing on time. Technical issues can qualify as good cause if you can demonstrate you attempted to file. The fact that the interviewer seemed understanding is a positive sign. If you don't receive any updates by the 3-week mark, then calling EDD becomes your best option. Be prepared to call multiple times due to high call volume.
Thank you - this timeline helps a lot. I'll wait until end of week before I start really worrying. I definitely had good cause - I have screenshots showing the error messages I got when trying to submit originally, so I hope that helps my case. I appreciate all the support from everyone here!
Those screenshots of error messages will definitely help your case! That's exactly the kind of documentation they look for to prove technical issues prevented you from filing on time. Keep those handy in case they ask for additional evidence. Sounds like you're in a good position for approval.
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Anyone got their payment yet??? Still nothing on my end!!! This is RIDICULOUS!!!
hang in there... I know its rough but hopefully just a temporary delay
UPDATE: Finally got this resolved! I used that Claimyr service to get through this morning and spoke with a Tier 2 specialist. Turns out my claim WAS under quarterly review - you were right! The specialist said January is when they conduct a lot of these reviews, and mine got flagged because I had some part-time work in October. Once she verified everything, she manually released the payment and said it should be on my Money Network card within 24-48 hours. She also said if I hadn't called, it might have taken another week to clear automatically. Thanks everyone for the help!
Thanks for the update!!! I'm going to try that service too because I'm STILL waiting and getting desperate. Glad you got your money!!!
So glad you got this figured out! This is exactly why I recommended looking into quarterly reviews earlier. It's frustrating that EDD doesn't notify people when their claims are under review - would save everyone a lot of stress and confusion. Your experience will definitely help others who find themselves in the same situation.
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After thinking about this more - I wonder if the issue might be that your check stubs only verified part of the period they're questioning. When they say "November 14th and on" - how far do your check stubs go? If your last day was in December or January, but you only had stubs through mid-December, that might be the gap they're concerned about.
That's a good point! My last check stub was from December 30th, but I worked until January 15th. The final check was given to me in cash because the company was having cash flow problems (probably why they laid me off). I should definitely get a letter clarifying that.
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Andrew Pinnock
I had the same issue last month! kept transferring me to BOA and BOA kept saying to call - it was so frustrating. What finally worked for me was going directly to a of America branch with two forms of ID (driver's license and Social Security card). They were able to verify my identity in person and unlock my card immediately. The whole process took about 15 minutes. I know it's inconvenient to go in person, but it saved me hours of being transferred back and forth on the phone. Hope this helps!
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