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Yes! After trying the regular EDD number for two days and getting nowhere, we tried the fraud-specific number and actually got through! They took all our information and said they're flagging the account for investigation. They said we should receive a corrected 1099-G in 4-6 weeks and we've already filed for our tax extension. We're also working with a CPA now to make sure we handle this correctly. Thanks for all the help everyone!
So glad you were able to get through to someone at EDD! That's honestly the hardest part of this whole process. The 4-6 week timeline sounds about right from what I've seen. Make sure to keep detailed records of all your communications with EDD - dates, times, reference numbers, names of who you spoke with. This documentation will be crucial if there are any delays or issues with the corrected 1099-G. Also, don't forget to monitor your credit reports regularly over the next few months since identity thieves often try multiple types of fraud once they have someone's personal information. You're handling this exactly right by getting professional tax help and filing the extension. Best of luck with the resolution!
Great advice about keeping detailed records! I'd also suggest taking screenshots of your UI Online account showing no payment history, since that's additional evidence that you never received the benefits. It might help speed up the investigation process. Also, once you get the corrected 1099-G, double-check that it shows $0 for unemployment compensation - sometimes they make errors on the corrections too. You're doing everything right by staying on top of this!
To actually answer your original question directly - no, there's no way to have them hold payments until a final eligibility determination. The system isn't designed that way. Your options are basically: 1. Continue certifying and receiving payments, but set aside the money until after your interview 2. Stop certifying entirely (not recommended as it could affect your claim) 3. Withdraw your claim completely (definitely not recommended unless you're certain you're ineligible) The first option is what most people do. Just be prepared for the possibility of repayment if found ineligible.
Just wanted to add another perspective here - I went through this exact situation last year and ended up being found eligible after my interview, even though my employer contested it. The key thing that helped me was keeping detailed records of everything. I saved all my UI Online screenshots showing the payments and the "determination pending" messages, plus I documented every conversation I had with EDD representatives. Even though it's stressful waiting with that money sitting there, try to remember that EDD's system is actually designed to help claimants by providing benefits during the investigation period. Most people who get laid off (vs fired for cause) do end up being found eligible. Just make sure you have your story straight and all your documentation ready for when they call. The interview really isn't as bad as it seems!
Just wanted to add that you should also keep detailed records of all your severance payments - dates, amounts, and any documentation from your employer. This will make the certification process much smoother and help if EDD ever needs to verify your reported income. I learned this the hard way when I couldn't find my pay stubs during a review and it delayed my claim for weeks. Good luck with everything!
I went through this exact same situation last year! Applied immediately after my layoff even though I had 6 weeks of severance coming. The key is being completely transparent when you certify - I reported every penny of severance pay and had zero issues. My benefits kicked in seamlessly once the severance ended. Don't stress about it, just be honest with the reporting. The EDD system is actually designed to handle this exact scenario. Your manager probably means well but isn't familiar with how unemployment actually works.
This is so reassuring to hear from someone who went through the same thing! I was really worried about messing something up, but it sounds like as long as I'm honest about the severance payments during certification, everything should work out fine. Six weeks of severance and no issues - that gives me confidence. Thanks for sharing your experience!
Just to clarify some confusion in this thread - FMLA (Family Medical Leave Act) is actually a federal program that protects your job for up to 12 weeks. What you're dealing with is California's Paid Family Leave (PFL) program, which is administered through EDD's State Disability Insurance (SDI) division. For verification calls, the most common reasons are: 1. Information mismatch between your application and their records 2. Missing physician certification details 3. Identity verification if it's your first time filing 4. Clarification on care recipient relationship One tip that worked for me: call the main SDI number but select the Spanish option, then when a rep answers, politely explain you need English service. The Spanish queue is often much shorter, and all reps are bilingual. Good luck!
Thank you for clearing that up! You're right, I'm dealing with PFL through SDI, not actually FMLA (though I did file for both). That Spanish line tip is brilliant - I'll definitely try that if I can't get through tomorrow morning. Do they ever send these verification requests via mail, or is it always phone only?
They typically try phone first, but if they can't reach you after several attempts, they'll send a letter. However, this adds weeks to the process, so it's much faster if you can reach them by phone. Make sure to check your spam folder too, sometimes they'll email you with specific verification instructions.
UPDATE: Finally got through this morning! Called the correct SDI number at 8:01am and only waited about 15 minutes. Turns out they needed to verify my mom's address because it didn't match what they had on file (she moved last year). The rep was actually super helpful and processed everything right away. My claim should be paid within 7-10 days. Thanks everyone for your advice!
Perfect! That's exactly how these verification calls usually go - quick and simple once you actually reach someone. Glad it worked out for you!
So glad you got through! This gives me hope that it really is just a simple verification issue. I'm dealing with something similar right now - been trying to reach them for my own PFL claim for over a week. Going to try calling right at 8am tomorrow using the SDI number. Thanks for sharing your success story!
Mei Wong
To clarify the legal aspects here: you need to appeal the determination notice within 30 days. Once appealed, you'll eventually have a hearing with an Administrative Law Judge. For your specific situation, you need to focus on California UI Code 1253.3(b) which covers school employees. The key is proving you did NOT have "reasonable assurance" of returning to work in the same capacity. For your appeal and hearing preparation: 1. Gather any district communications showing uncertainty about reopening 2. Document any changes in your position, hours, or pay when schools eventually reopened 3. Get statements from supervisors if possible about the uncertainty during that period 4. Prepare a timeline showing how the COVID closure was different from normal breaks 5. Research any Department of Labor or EDD guidance specific to COVID school closures Finally, even if you lose the appeal, you can request a waiver of overpayment if repayment would cause financial hardship. You would need to complete DE 1446W form for that process.
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Yuki Tanaka
•Thank you for these specific points! I'll start working on this list right away. I never realized how complicated school employee unemployment rules were until now.
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Eve Freeman
As someone who went through a similar situation with EDD, I want to emphasize what others have said - file that appeal IMMEDIATELY! Don't wait even one more day. The 30-day clock is ticking from when that determination notice was mailed. I'm a substitute teacher and faced the same "reasonable assurance" issue during COVID. What saved me was keeping detailed records of every communication from my district during that chaotic period. Look for emails where they used words like "tentative," "uncertain," "pending," or "subject to change" - these show there was NO reasonable assurance. Also, when schools did eventually reopen, did you return to the exact same position with the same hours and pay? If anything changed (fewer hours, different role, etc.), that's more evidence you didn't have reasonable assurance of returning to your specific job. One tip - when you file your appeal, be very specific about dates and include copies of any documentation you have. The more concrete evidence you can provide, the better your chances. Good luck - you can beat this!
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Yara Nassar
•Thank you so much for this advice! I'm filing the appeal today - you're absolutely right about not waiting. I actually did return to fewer hours when schools reopened, and my role was slightly different too. I never thought about how that proves there wasn't reasonable assurance of returning to the SAME position. This is really helpful evidence I can use. I'm feeling much more confident about fighting this now that I understand what specific documentation to look for.
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