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I went through this exact same situation last year and won my appeal! Here's what really helped me beyond what others have mentioned: 1. Create a simple timeline document showing your employment dates, major events, and termination. This helped me stay focused during questioning. 2. If you have any coworkers who witnessed your termination conversation or know about the budget cuts, ask them to write a brief statement confirming what they heard/knew. Even if they can't attend the hearing, their written statements can be submitted as evidence. 3. Check your email for ANY communication from HR or management about company layoffs, budget issues, or restructuring around the time you were let go. Sometimes there are company-wide emails that support your case. 4. Bring a copy of your unemployment application and any correspondence with EDD so you can reference what you originally submitted vs. what they're claiming you didn't provide. The fact that you have that text from your manager about budget cuts is HUGE - that's contemporaneous evidence that supports your case. You've got this! The judges want to see that you're being honest and that you qualify for benefits. Stay calm, be organized, and stick to the facts.
This is such great advice! I never thought about asking coworkers for written statements - that's brilliant. I actually do remember there was a company-wide email about "restructuring due to financial constraints" sent out about a week before I was let go. I'm going to dig through my email tonight to find it. The timeline document idea is really smart too because I tend to get flustered when people ask me dates and specifics. Thank you for taking the time to share all these tips - it's giving me so much more confidence going into this hearing!
I just wanted to add something that helped me during my appeal hearing - bring a simple one-page summary of your case that you can reference if you get nervous. I wrote down the key facts: employment dates, reason for termination, and what evidence I had to support each point. Also, if your hearing is by phone or video, test your connection beforehand and have a backup plan. My original hearing got delayed because of technical issues on EDD's end, which added to the stress. One thing that surprised me was that the judge asked about my efforts to find new work since being terminated. Even though your denial was about work history, they might still ask about job search activities, so be prepared to briefly mention what you've been doing to look for work. The judges I've dealt with (I had to appeal twice for different issues) were actually pretty fair and patient. They're not trying to trick you - they just need to verify the facts. You sound well-prepared with all the advice from everyone here. Good luck!
This is really helpful advice! I hadn't thought about preparing a one-page summary - that's such a good idea since I know I'll probably get nervous and might forget important details. The technical backup plan is smart too. I've been keeping a basic job search log since I was terminated, so I should be able to answer questions about that if they come up. It's reassuring to hear that the judges are generally fair and patient. Thank you for sharing your experience!
something else i forgot to mention, u can actually use the money network app on ur phone to check if money was deposited before the card even arrives. u just cant access it till u get the physical card. the app is actually pretty good, way better than the old BofA one.
Just wanted to add that if you're really tight on timing with bills, you might want to ask your landlord or utility companies if they can give you a few extra days. Many are understanding about EDD delays, especially since this Money Network card transition has been causing confusion for a lot of people. I had to do this last year and most were pretty reasonable about it. Also, once you do get the card, you can use it like a debit card at ATMs or stores if you need cash immediately while waiting for bank transfers to process.
That's really solid advice about talking to landlords and utility companies! I never thought about mentioning the EDD card transition specifically - that gives a legitimate reason for the delay that they might be more understanding about. And you're right about using it as a debit card right away, that could definitely help bridge the gap while waiting for bank transfers. Thanks for sharing your experience with this!
That's excellent advice! I'll definitely request documentation of every conversation. I'm feeling much more hopeful now that I have a concrete plan of action.
Just wanted to chime in as someone who went through a very similar situation. I was laid off from my retail job in April 2023 but couldn't successfully file until July due to constant website crashes and phone system failures. Lost about $6,200 in benefits during those months. What ultimately worked for me was a combination of what others have mentioned here. I used a service similar to Claimyr to actually get through to EDD, then specifically requested a Tier 2 specialist. The key was having all my documentation ready - pay stubs, termination letter, and a detailed timeline of every attempt I made to file. The breakthrough came when I found out about the EDD Ombudsman's office. They're separate from regular EDD customer service and have more authority to resolve complex issues. You can reach them at 1-800-300-5616. They actually investigated my case and overturned the original denial. It took about 4 months total from when I contacted the Ombudsman to receiving my backdated benefits, but I got every penny I was owed. Don't give up - the system is broken but there are still ways to fight it successfully. Document everything and be persistent!
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I went through the Bank of America identity verification process last month. You'll need to bring your physical ID (driver's license or state ID) and Social Security card. They'll ask you to verify personal information like your address, phone number, and some questions about your EDD claim. The whole process took about 15-20 minutes. Make sure to bring any EDD correspondence you've received too - it can help speed things up. Good luck!
@Millie Long This is really reassuring to hear from someone who actually went through it! I ve'been putting this off because I wasn t'sure what to expect. When you say they asked questions about your EDD claim, were these things like when you filed, your previous employer, or more basic stuff? And did you need any specific EDD documents beyond just correspondence? Thanks for taking the time to share your experience!
@Millie Long This is exactly what I needed to hear! I ve'been dreading this process but knowing it only takes 15-20 minutes makes me feel so much better. Did you need to schedule an appointment or could you just walk in? And were there any long wait times at the branch? I m'trying to plan the best time to go so I don t'waste the whole day there.
Jabari-Jo
i went through all this last year and got my tax refund eventually but when i filed my taxes this year it was all messed up because of the previous withholding. make sure u keep ALL the paperwork from this process for ur next tax return. the ftb sent me a weird form that i had to give my tax guy.
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Niko Ramsey
•Great point about tax implications. The refunded money isn't considered taxable income for the year you receive it back, but you'll likely receive a 1099-G adjustment form that needs to be included with your next tax filing to show the correction to the previous year's withheld amount. This prevents double-reporting of the income.
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Harold Oh
Just want to add that you should also request a written confirmation when you call EDD to request the Release of Withhold. Ask them to email or mail you documentation showing they've initiated the release process. This gives you proof if FTB claims they never received anything from EDD. I learned this the hard way when my case got lost in the system for 3 months because there was no paper trail. Having that written confirmation saved me when I had to escalate to supervisors at both agencies.
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Aurora St.Pierre
•This is such good advice! I've been burned by government agencies "losing" paperwork before. When I call EDD tomorrow, I'll definitely ask for written confirmation that they've sent the release to FTB. Do you know if they can email this confirmation, or do they only do regular mail? I'm worried about mail getting lost too since the postal service has been unreliable lately.
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