


Ask the community...
Not to be that guy, but have you checked if you actually qualify for paid family leave? There are specific criteria and required documentation. Might be worth reviewing the basics just in case.
I went through this exact same situation last year! The "does not meet eligibility requirements" denial is super common and usually means there's a documentation issue or they need clarification on something. Here's what worked for me: 1. Request your complete case file from EDD - this will show you exactly what they reviewed 2. Check if your doctor's certification form was filled out completely (missing signatures or incomplete sections are common causes) 3. Make sure your employment history matches what's in their system 4. File the appeal ASAP - don't wait the full 30 days The appeal process actually worked out better for me because I got to present all my documentation properly with explanations. Took about 6 weeks total but I eventually got approved retroactively. Don't give up - the system is frustrating but persistence pays off!
UPDATE: I FINALLY got through to EDD this morning after calling right when they opened! You all were right - it was a verification issue triggered by the Money Network card activation. The rep said there was a mismatch between my mailing address (where the card was sent) and my residence address on file. The tier 2 specialist was able to verify my identity and remove the disqualification. She said my payment should be processed within 48 hours. Such a relief! For anyone else experiencing this - keep calling and make sure you get to a tier 2 rep who can actually fix the issue. The first person I spoke with couldn't even see why I was disqualified.
Great news! Thanks for updating us. This is exactly why it's so important to make sure all your information matches exactly across systems. Glad you got it resolved without too much delay.
So glad you got this resolved! This is exactly why I always tell people to double-check that ALL their information matches perfectly across EDD systems before activating anything. The Money Network card activation seems to trigger these verification checks more often than EDD admits. For future reference for anyone reading this - when you get your card, before activating it, go into your UI Online account and verify that your mailing address, residential address, phone number, and even how your name is formatted (middle initial vs full middle name, etc.) matches EXACTLY what you used when you first applied. Even tiny differences can cause these automated flags. It's ridiculous that EDD doesn't warn people about this possibility, but at least now we know what to watch out for. Thanks for updating us with the resolution - it really helps other people going through the same thing!
This is such helpful advice! I wish I had known about checking all the address formatting before I activated my card. It's crazy that something as simple as writing "St." vs "Street" can cause your benefits to get flagged. EDD really needs to do a better job explaining these potential issues upfront instead of leaving people to figure it out after they're already in crisis mode. Thanks for sharing this tip - it could save a lot of people from going through what Connor just experienced!
I went through almost the exact same situation about a year ago! My employer claimed I was terminated for performance issues when I was actually part of a department closure. The appeal process took about 10 weeks, and I did find a job about 3 weeks before my hearing date. Here's what I learned: 1) Keep certifying religiously until you get that new job - missing even one certification can mess up your backpay, 2) When you do find work, report it honestly on your next certification, 3) If you win your appeal (which sounds likely given you have coworkers who can back up the restructuring story), you'll get paid for ALL those weeks you certified while unemployed, even though you're working by then. The backpay came about 5 days after I won my hearing. Also, definitely get those written statements from your coworkers - I had two former colleagues write simple one-paragraph statements confirming we were all laid off together, and the judge referenced them multiple times during the hearing. You're doing everything right, just hang in there!
Thank you so much for sharing your experience! It's really reassuring to hear from someone who went through almost the identical situation. I'm definitely going to reach out to my former coworkers this week to get those written statements - sounds like they were crucial for your case. Quick question: when you reported your new job on the certification, did that automatically stop your benefits, or did you have to do anything else to officially close out your claim while the appeal was still pending? I want to make sure I handle that part correctly when the time comes.
I'm new to this community but going through something similar right now! My employer also contested my claim saying I was fired for cause when I was actually laid off due to budget cuts. Filed my appeal 4 weeks ago and still waiting. Reading all these responses gives me so much hope - especially hearing that multiple people got their backpay even after finding new jobs. I've been stressing about whether to keep job searching aggressively or wait for the appeal, but it sounds like I should definitely keep applying while maintaining those detailed job search records. Thanks everyone for sharing your experiences, this is exactly the kind of real-world advice I needed to hear!
UPDATE: I went through my files from when this happened to me. During my EDD phone interview, they specifically asked: 1. When was the last date you were paid? 2. What reason did the employer give for not paying? 3. Did you make a formal request for your wages in writing? 4. Are you still reporting to work? The interviewer told me that continuing to work without pay actually HURTS your unemployment claim because it suggests you're accepting the situation. She recommended formally requesting payment in writing with a deadline, then stopping work if not paid, THEN filing for unemployment. Just wanted to give you a heads up on what to expect!
This is SUPER helpful, thank you! I sent the email about my missing pay today, and I think I'll follow up with a formal letter tomorrow giving them until Monday to pay me. If they don't, I won't go in next week and will file for unemployment immediately. I can't believe I need to actually stop going in - that feels so weird when no one has officially fired me.
I'm going through something similar right now! My restaurant reduced my hours to basically nothing after the holidays and then just stopped scheduling me entirely three weeks ago, but they never officially "fired" me. I filed for unemployment and got approved because EDD considers it a "reduction in hours and wages" due to lack of work. The key thing is how you answer the questions when filing. Don't say you quit - say your hours/wages were reduced through no fault of your own. When they ask if you're still employed, you can say yes but explain that you're receiving zero hours/pay. I had to do the phone interview too and the rep was actually really understanding about the situation. She said this happens all the time where companies try to avoid officially laying people off. Just make sure you have documentation of the missed payroll and any attempts to get answers from your employer. Also, start your job search immediately because you'll need to show you're actively looking for work to keep getting benefits. The good news is there are actually quite a few admin positions posted right now in CA - at least in my area. Don't let this company string you along any longer than necessary!
Clarissa Flair
Just a heads up for everyone - I just checked and my payment finally changed from pending to paid! Took almost 5 days but it finally processed. Sounds like they're having system-wide delays this week.
0 coins
Eve Freeman
•That's good to hear! Mine just switched to paid too! What a relief. Seems like they really are just backed up right now.
0 coins
Ian Armstrong
I'm dealing with the same issue right now! Certified Sunday night and it's still showing pending. This is my first time experiencing a delay like this and I was starting to worry something was wrong with my claim. Reading through all these comments is actually really reassuring - sounds like there's a system-wide issue with processing times this week. I'm going to wait another day or two before trying to call since it seems like others are starting to see their payments go through. Thanks everyone for sharing your experiences, it really helps to know I'm not the only one!
0 coins