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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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I'm going through this exact same process right now! My claim expired last month and I was so confused about those same questions. Reading everyone's responses here has been super helpful - especially about answering YES to the 12-month question and using the same EDDCAN number. One thing I wanted to add - when I called EDD yesterday (took me literally 47 tries to get through), the rep mentioned that if you worked full-time for most of the year after your last claim, your new benefit amount could be significantly different from your previous one. She said to make sure all your recent employers are listed correctly because they calculate based on the "base period" which uses your most recent work history. Also, she warned me that processing times are running longer than usual right now due to high volume, so don't panic if it takes a few weeks to hear back. Good luck with your application!
Wow, 47 tries to get through - that's dedication! Thanks for sharing what the rep told you about the base period calculation. That's really good to know since I worked steadily this past year at a much higher salary than my previous job. Hopefully that means my weekly benefit amount will be better this time around. Did the rep give you any estimate on current processing times? I'm trying to mentally prepare for how long this might take.
I just went through this same situation a couple months ago! Definitely answer YES to the 12-month question - the system needs that accurate info. Your EDDCAN number stays with you permanently, so use the same one. One thing I wish someone had told me - make sure you have your separation notice or termination letter ready when you apply. Even though it was a clear layoff, having that documentation uploaded right away helped my claim process faster. Also, if you get any requests for additional info through your UI Online account, respond immediately! I made the mistake of waiting a few days to send in some wage info they requested and it delayed everything by another week. The waiting is the worst part, but hang in there. Once it gets approved, you'll be able to start certifying for benefits right away.
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Not to be that guy, but have you tried faxing your documents? I know it sounds like we're back in 1995, but it worked for me when the online system was being glitchy.
omg who even has a fax machine anymore? 😂
There are online fax services! Welcome to 2023, where we use the internet to pretend it's 1995 lol
I'm going through the exact same thing right now! Filed my SDI claim 3 weeks ago, completed the waiting period, submitted all docs including the doctor's forms, and... crickets. It's so stressful when you're already dealing with a disability and then have to worry about money too. I've been checking the portal obsessively but there's literally no update since I submitted everything. Really hoping someone here has found a solution that actually works!
OMG yes! It's like we're all living the same nightmare right now. The stress of dealing with a disability is bad enough without having to worry about whether you'll be able to pay rent. I've been in the same boat - obsessively refreshing that portal hoping for literally ANY update. Have you tried any of the suggestions people mentioned above? I'm thinking about trying that early morning calling strategy that @Skylar Neal mentioned. We shouldn't have to jump through all these hoops just to get the benefits we're entitled to! 😤
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This situation is incredibly common and frustrating! The fact that an EDD rep confirmed your wages are in their system but the online portal is blocking you is a classic example of their system issues. Here are a few additional tips based on what others have shared: 1. **Try the technical support line first** - As Diego mentioned, 1-800-300-5616 might be your fastest route since this sounds like a system sync issue 2. **Use specific language** - When you get through, ask them to "check eligibility using the alternate base period" and mention that wages from Q4 2024 need to be included 3. **Document everything** - Keep track of rep names, reference numbers, and what they tell you in case you need to call back The good news is that since a rep already confirmed you qualify, this should be fixable once you reach the right person who can override the online system's limitation. Don't create a new account or try workarounds - just focus on getting through to someone who can manually process your claim. The system is definitely broken, but your situation is totally resolvable with the right human intervention!
This is exactly the roadmap I needed! I'm feeling much more confident about tackling this now. I'll definitely start with the technical support line tomorrow morning - it sounds like they're better equipped to handle system sync issues anyway. Having specific phrases like "check eligibility using the alternate base period" will hopefully get me to the right solution faster. Really appreciate everyone sharing their experiences here - it's clear this is a widespread problem with EDD's systems, but at least there are proven workarounds!
I just went through this exact same nightmare last month! The online system rejected me even though I had plenty of wages from Q4. Here's what finally worked: I called the technical support line (1-800-300-5616) that Diego mentioned - they're SO much better for system issues like this. The tech rep explained that when you work right up until the end of a quarter (like your October-December situation), there's often a lag between when employers submit wage reports and when the online portal can access them. The tech person was able to see the disconnect immediately and escalated my case. Within 24 hours, a claims rep called me back and processed everything over the phone using the alternate base period. Saved me weeks of hassle! Definitely try tech support first - they understand these system sync issues way better than regular claims reps.
This is so reassuring to hear! The fact that tech support actually called you back within 24 hours gives me hope that this can be resolved quickly. I'm definitely calling 1-800-300-5616 first thing in the morning. It makes perfect sense that there would be a lag when you work right up until quarter-end like I did. Did they give you any kind of reference number or case ID when tech support escalated your situation? I want to make sure I ask for one so I can track the progress if needed. Thanks for sharing your experience - it's exactly what I needed to hear!
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This is such a relief to read! I'm currently dealing with a disqualification issue myself - been stuck for about 3 weeks now. My employer is claiming I was a no-call/no-show, but I actually have text messages showing I told my supervisor I couldn't come in due to a family emergency and never heard back about my schedule. The whole situation has been a nightmare and I've felt so alone in this process. Reading everyone's experiences and advice here is incredibly helpful. I'm definitely going to try the 8 AM call strategy tomorrow and specifically ask for a tier 2 specialist. The financial stress has been eating me alive - I've had to ask family for help with basic expenses which is so embarrassing. Thank you for sharing your success story Dylan, and thanks to everyone else for all the practical tips. It gives me hope that this can actually get resolved if I'm persistent enough!
Your situation with the text messages should definitely work in your favor! Having written proof that you communicated about the family emergency is huge - that's exactly the kind of documentation that shows you didn't just abandon your job. Make sure you have screenshots of those texts ready when you call, and if possible, try to get any records showing you didn't receive a response from your supervisor. No-call/no-show claims fall apart pretty quickly when there's evidence of communication. Family emergencies are also protected reasons for missing work in many cases. The 8 AM strategy really does work - I was skeptical at first but it made all the difference. Don't let them put you off with vague promises to "review your case" - push for immediate resolution since you have clear documentation. Three weeks is already way too long for something this straightforward. Hang in there, you're not alone in this mess and it will get resolved!
This thread has been incredibly helpful! I'm on week 4 of disqualification hell and was starting to lose all hope. My situation is that I was working part-time at two different jobs, and when one of them let me go due to "performance issues" (which I completely disagree with - I think they just wanted to avoid paying unemployment), the other job cut my hours from 25/week down to 8/week. So I'm technically still "employed" but making almost nothing. EDD is saying I'm disqualified because I'm still working, but I'm barely making $120/week now versus the $480 I was making before. I've tried explaining this to three different reps and they all seem confused about partial unemployment rules. Reading all your advice about asking specifically for tier 2 specialists is game-changing - I had no idea that was even an option! I'm definitely calling at 8 AM tomorrow and being way more assertive about getting someone who actually understands these complex situations. The stress has been unreal - I've been behind on rent for two months now and my anxiety is through the roof. Thank you Dylan for sharing your success story and giving all of us stuck in this nightmare some actual hope!
Your situation with partial unemployment is definitely confusing but you should absolutely qualify for benefits! Going from $480/week to $120/week is a massive reduction that EDD should recognize. The regular reps often don't understand the partial unemployment rules - it's not just about being "employed" or not, it's about substantial reduction in hours and earnings. When you call at 8 AM tomorrow, make sure to specifically mention "partial unemployment due to significant hour reduction" and ask for a tier 2 specialist who handles partial claims. Have your pay stubs from both the old schedule and current schedule ready to show the dramatic difference. Also, when one job ended and the other cut your hours, that's actually two separate qualifying events. Don't let them dismiss your case just because you're still technically working - the whole point of partial unemployment is to help people in exactly your situation! Four weeks is way too long to be stuck on something this clear-cut. You've got solid grounds for benefits and just need someone who actually knows the rules. Stay strong and don't give up!
Annabel Kimball
did u try calling right when they open? thats how i got through last time
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Maxwell St. Laurent
•I tried calling at 8:01 am yesterday and still couldn't get through - it said they were experiencing high call volume and to try again later. So frustrating!
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Chris Elmeda
Just following up - were you able to resolve this? I ran into a similar issue again this month and discovered something important: sometimes Money Network holds funds if you haven't been using the card regularly. They consider it a security measure, but it's really annoying. If that's the case, once you get through to them, ask specifically about security holds on your account.
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Maxwell St. Laurent
•Update: I finally got this resolved! You were right about the security hold. I managed to speak with a Money Network rep who confirmed my account had a fraud prevention hold because I hadn't used the card in over 30 days (I was using direct deposit before but switched back to the card). They released the funds and now I've got access to all the backed-up payments. Thanks everyone for your help!
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Rebecca Johnston
•That's such a relief to hear you got it sorted out! The inactivity hold thing is so ridiculous - like punishing people for finding other ways to receive their benefits. I'm dealing with a similar delay right now (day 6 of waiting) and I bet it's the same issue since I haven't touched my MoneyNetwork card in months. Did they ask you to verify your identity or anything else when they released the hold?
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